Took my mom to a couples head and neck massage but was surprised this was in a shared salon space…read morearea. Definitely would not recommend if you are looking to get a fun service done with a group but great if you just want a quick service. We both felt like the treatment wasnt terrible but there were too many different things going on and not enough time was focused on the scalp and shoulders to relax. Too much time was spent washing the face and it was just a shampoo and conditioning. We wanted a head and shoulder massage but this did not cut it.

Head spa service was very relaxing & my p silky soft for a week…read more Go for yourself or give it as a gift to someone you love that needs a relaxing experience. The bed is also a massage bed which gives you a dual experience of relaxation.

Best experience I've had, I've had both Maria & Vivian and they are both great. Friendly and…read moreaccommodating service, plus minimal pain. The orange club is worth it too if you are a repeat customer.

I visited Waxing the City in early January, right when they first opened. It was easy to get to,…read morehad lots of parking and was conveniently located next to various stores, including a few of my favs (two birds...)! The space was bright, light and clean - and I was immediately intrigued by the product wall featuring a range of beauty items for your face, body and skin (way beyond just waxing-related items). I'll def plan for extra time to look around more and buy a few things the next time I visit! I had an appt with Kyna for an eye brow waxing - which it had been too long since my last. She was so sweet and informative, made sure I was comfy then got down to business. I was out of there in no time (which is always my top priority) and my brows looked great. I'm usually very sensitive to waxing and no issues in the days after - yay! I'm going back again this week and will continue to visit them for my other waxing services. Love this place!

Walked in for eyebrow threading. Alba was kind, did a great job and even recommended tinting. I was…read moreskeptical bc I've done it at another business and wasn't happy because it was too dark. She chose a color that fit me perfectly and wasn't drastic. I would recommend and will be back

Hidden gem if you need a quick and affordable Brazilian! My experience was very nice it took less…read morethan 30 minutes. I was in and out. Vasu did a great job. Made me feel comfortable and she was fast. They have other services for great price definitely check it out!

This local spa is sooo underrated! I was shocked to see they only had 8 reviews on Yelp. I came…read morehere because my mom got me a gift card to Papillon for my birthday, and I booked my first ever facial with them (I also got her a gift card here a while back before because she's been here before and really liked it). When trying to make an appointment for myself, I called 3x within a 30 minute span and had no answer. Months back when I called for more info about gift cards for my mom, they also didn't pick up. Nonetheless, both times they called back a little while later and left a voicemail, so I appreciated the reach out! They answered both times when I called them back afterwards and everything was set. Booking via phone was super easy, and they also have an online booking system as well. The spa is super clean, cute, and modern. Halina is who took care of me the entire time and I absolutely adored her! So down-to-earth, friendly, and absolutely great at her job. I got a 90-minute signature facial ($120) and it was worth every penny. I didn't even know this came with it but she also massaged my arms, shoulders, and feet! I felt so relaxed and my skin was flawlessly hydrated after. I loved every part of the facial, even the extraction (she made it as painless as possible). I will definitely be coming here again and recommend it to anyone looking for a facial, massage, wax, laser, etc. (they have tons of services!) Thank you Halina and Papillon staff for a great first facial experience!

I just moved to Mount Prospect & was looking for an esthetician & got SO lucky to find Maria G! She…read moreis so kind, knowledgeable, & honest. I had the best facial that includes an amazing mini massage!! After a full day, my skin feels so hydrated and I'm still glowing. I can't wait to continue my treatment here. 10000% recommend!

My first time here and it was a great experience! I was taken in right away. She was very patient…read morewith me and did an amazing job on my eyebrows! I'm very particular since I've had horrible experiences in the past at other salons. This time was exceptional! I even commented on how amazing her technique was! The thread she used felt painless! Definitely different than any other thread I felt. Salon was also cute and very clean!

I got my eyebrows threaded by Sona and she did amazing! Very sweet workers and always do a great jobread more

Clean, on time and discreet. I got a Brazilian and it was minimally terrible which is all you can…read moreask. I love my results and they gave me some follow up creams to maintain the softness:

I moved out of Illinois in February and just wanted to give this specific EWC a shout out. I tried…read moreso many other locations in Illinois, but was completely satisfied once I found this location. I loved working with Jasmin. She's great at everything she does and I always left my appointment more than satisfied. If I'm ever in back in the area and need services done, she's my girl. Everyone who works at this location are so sweet and help create a welcoming environment to new comers.

Had a consultation with Natalie and she was wonderful. Give me a lot of great advice.read more

Excellent service! Excellent cut! Dana was great. The salon is very clean and the staff is very…read moreaccommodating.

Noelle is a great person and an amazing esthetician! She personalizes the treatments based on what…read moremy face needs. She asks questions and pays special attention to any issues I may have. Needless to say, my face is plump and hydrated! Highly recommend.

I've been seeing Ellie for 3 (maybe 4) years now and she is fantastic! Eyebrows always on point…read moreand her facials are exactly what my skin needs. Her dedication to detail and analyzing what I need sets her apart. If you haven't given her a try I highly recommend you do!

I went in for a lash lift and tint. I have previously had this service done before at a different…read morebusiness, so I know how the procedure works. The employee took about 2.5 hours for the entire procedure. She was also taking walk ins for eye brow threading. I had the setting solution on for literally an hour while she was working on other people. My lashes are not even lifted that much, mine typically go straight down but now they are just straight out and curled on the ends. Also, once she finished she did not give me any instructions for afterwards, no spoolie, nothing. I was very disappointed in the service. I would recommend spending the extra money to go somewhere else.

Once again, my Brows are uneven from the inside. Now I have the owner trying to say they have no…read morerecord of me coming in. Here is a picture of my uneven eyebrows. Never coming back. Here is a picture to prove it

Great service and my lashes look very nice. Very relaxing experience. Don't hesitate, you'll like…read morethe results.

Hands down Amy is best eyebrow technician I've met. She measures, suggests, educates on go forward…read moremaintenance plan. Believe all these 5 star reviews as she's the real deal.