My daughter was at a basketball camp nearby while I was waiting for her I was looking for a place to get a pedicure quick and without an appointment on a Sunday afternoon. I walked in no wait. Great pedicure chairs, fast and courteous service. I would come back if I'm in the area again. read more

Used to Go here monthly and get no chip manicure, service was always okay and was usually seen on time with good quality in manicure/pedicure but last few times the quality of the services have been less than good. Uneven filing of nails. Use of the nail grinding tool to remove no-chip which has weakened my nails significantly. No-chip lasting about a week before chipping. Toenails uneven. Disappointed with the change in quality. read more

Rushed to pick a color, rushed through the pedicure which should be relaxing. Tech abruptly stepped away twice. Unfriendly vibe. Upon returning home, found flaws in the execution. Have been here multiple times and only once was the tech, friendly and worth the time/money. Can't recommend and can't return read more

I wanted to love it really I did The best part was the massage, The whole pedicure took about 20 mins My biggest problem with a pedicure is one they don't polish to the top of my nail, second it looks like I did it at home lol First time back here in years Also asked for extension also said it over the phone but I guess they decided I didn't need it lol I said oh I don't need he said no lol right then I'm like don't push it Any way came home next day took polish off and had to paint my nails And at least say Hi it's free Sorry but nowadays people are getting my money that do what I wanted and also have a friendly atmosphere read more

Everyone's really nice. I did a gel pedi and a dip powder with tips. However they didn't have the color I wanted - nice brown nude. I'm honestly not a fan of my nails. I asked for almond- but it looks weirdly shaped and lumpy and just doesn't look right. I probably will see if they can redo / fix them because it's bothering me. I didn't want to complain bc it was already past closing and I wasn't going to make her stay any longer. Update: after looking at my nails even more I realized how bad it was and so I called and they were nice and re did them for me. I'm very content now. Looks so much better. Before and after pics attached. THE DIFFERENCE. read more

Gem Nails & Spa - Before hate it. - Nail Salons Near Me - Mount Prospect, Illinois

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I came in for a no chip mani and pedicure. Everything felt very rushed and it was slow in the middle of the day on a Wednesday. I didn't think to hard about it even though i had an appointment. Pedicure was fine, nothing to complain about nothing to rave about. My no chip manicure was very rushed. The nail polished hardened with lumps and uneven. Not even one week and my no chip is peeling and chipping. I was very very unsatisfied for my $90. I still left a tip because I respect the jobs, but i definitely didn't tip what i usually do. Below are pictures from exactly ONE WEEK after. I dont even want to try and have them fix it read more

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Owner is rude and doesn't know how to treat her customers. Went to Gems for over four year, I wanted to like it but after more then a few incidents, I decided to not go back. read more

At first I was excited and everything was beautiful inside. Pedi went great and is beautiful. However, when it came to my mani, I felt it was rushed. The place started getting busier as I sat there and you could tell she was rushing. As I am home writing this, my thumb nail seems to be smearing. Which shouldn't be the case considering I got gel nail color specifically for this NOT to happen. I start to look closer and it is a bubble under the color. Upon further inspection, the color is lifting at the side and is now curled up ! Very very unhappy! On top of that, they charged me a $5 fix fee and I believe it was to take off my already gel color. Most places I've been to have always had the rule that if you get gel again, then they do not charge but I guess this place will charge no matter what. Do not believe we will back unfortunately. read more

Gem Nails & Spa - Gel nail color lifted and curled - Nail Salons Near Me - Mount Prospect, Illinois

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Went to get my birthday nails .. ew. Asked for almond French tips and showed her a Picture and French tip HORRIBLE and she just painted over French tip and not even we'll look there is still white showing from side of the gray nail and the shape is NOT ALMOND it looks fat and ugly .. don't come here to waste money or for any special events .. I will be going somewhere else to fix these horrible nails and I still had to pay for the ugly nails ! 0 stars ruined my day read more

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This place is to get you're nails all pretty & Glam.! I recommend this place last time I went here they're nice and warming welcome. They did the great manicuring and Polish I've seen. Love this place our new Favourite place to do our Nails. And yes go here try it for yourself you're gonna love it, from my experience they are 10/10. read more

The woman doing my nails was not taking the time to make sure the entire nail was covered. The edges of my cuticles have no nail polish. In addition, it is not a smooth coating and just super thick. I am very disappointed because she said it would look better at the end and completely neglected to paint my entire nail. I didn't want to ask for her to paint the edges Bc then it would just look much more thicker. Would not recommend this place. read more

Gem Nails & Spa - Nail Salons Near Me - Mount Prospect, Illinois

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I love Gem Nails. They are so clean and doing a wonderful job with Covid protection. I have been going here for many years and the newest owner tries very hard to make everyone happy and make sure you are very satisfied. I have seen Abby the last couple times and she is my favorite! Today when I went in, they got all brand new pedicure massage chairs. I can't wait to go for my pedicure. I have seen negative reviews here a couple times and it makes me sad. Because if you were truly unhappy all you would have to do is let them know. They are truly great here!! If you haven't gone in awhile, be sure to go again. read more

Gem Nails & Spa - Brand new massage chairs. - Nail Salons Near Me - Mount Prospect, Illinois

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The owner is such a sweet woman! I called less than an hour before they're were going to close and they took me with no problem (and I asked for a dip mani with a pedi). They did everything with so much care. Made sure I left happy (even when I inconvenienced the owner by having her stay a half hour after they closed). Beautiful job! I'm very happy! read more

Gem Nails & Spa - Dip Mani - Nail Salons Near Me - Mount Prospect, Illinois

The ladies who run the salon are professional, helpful, and welcoming. They also were able to create a new to me idea that I wanted to try out. The ladies have consistently provided quality work that makes me come back again and again. read more

Gem Nails & Spa - They recreated an idea I wanted to try. - Nail Salons Near Me - Mount Prospect, Illinois

I am utterly upset and disappointed. I went to go get my acrylic nails shortened and the polish changed. I told them multiple times I need my nails shortened and that they're too long, I said it and asked multiple times if they could do that and they said yes. Needless to say they did not shorten my nails nor did they tell me that they couldn't do that because "my nails would break" until after I had paid. If they didn't understand what I was asking for they should've asked me to clarify or don't say yes you can do service then tell me you can't after I've paid. I don't know how much clearer I could've been when telling them what I wanted/needed done. I wasted $20 for only half the service I asked for. I will not be coming back nor do I recommend this salon. read more

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The staff does a nice job doing nails, especially if you're in a time crunch. The gentleman at the desk is super kind and makes an effort to chat with people. My only complaint is that the manicure you get just won't last. The no-chips I receive elsewhere tend to last much longer than any I have received here. read more

Gem Nails & Spa - Tiramisu shade! - Nail Salons Near Me - Mount Prospect, Illinois

My wife & I went to this salon last year to get pedicures done and we both found the service to be rushed (15 minutes) to get us in and out. (This was at 5pm, so not close to closing time & had appointments, not walk-in) Were going to be in the area last week so scheduled the same pedicure appointments, thinking that perhaps it was the technicians and would try giving it another go. Same type of service. The staff was brisque, not personable, did a hurried-up job on our feet-still rough spots that should have been sanded more. Overall, not happy with the quality of the service. (We were also literally the only other customers in the shop.) We will not be back. Do yourselves a favor and go to Smiley's around the corner. They take their time to do a much better job and are friendly. read more

Don't ask for Sara because I want her all to myself! She did an amazing job on my toes, and she was super nice! read more

Gem Nails & Spa - Nail Salons Near Me - Mount Prospect, Illinois

GEM is a wonderful spot with lovely employees. Nothing but fantastic things to say about this local nail salon. The owner is as kind as they come. read more

It's an ok place to go. They can't do much beyond single color no chip. Absolutely no designs, not even ombre. It's funny because they have designs on their website but each time I ask they say no they can't, even when I'm like "this photo is from your website" lol. But it's fine. They do a decent no chip and regular pedicure. I appreciate that they take their time with the pedicure and that they at least have color changing no chip polishes. read more

I tried Gem after a bad experience with another nail salon in town. I called to make an appointment. I asked for a time. They suggested a time that would work better for them just 15 minutes later. I arrived for my appointment. Was pretty much taken right away. The service was good. The price was the same as I was quoted on the phone. The service was good. My pedicure is beautiful!! read more

I got a dip manicure with tip they charged me $100. This is the worst manicure i have ever gotten. They did not cure it correctly and left bumps all over my nails. Over priced and awful read more

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I've been going to Gem Nails for many years! They are by far the cleanest, most professional and friendly staff. Their no-chip manicures and pedicures are fantastic and beautiful! In addition, with all the rules these days due to COVI"D-19, the spa was spotless and strict attention to cleanliness and mask wearing was followed to a tee! Hope you get the chance to experience the wonders of Gem Nails & Spa! read more

I found this place by mistake (or was it fate) I love it It is very nice and clean, and this is very important to me! I don't live in Mount Prospect but I feel it is worth the extra miles. Everyone is very nice. I mention Gem to all my friends and family. read more

So, I came in here for pedicure and a a dip.... Everything was great, however, I feel cheated out of my money because instead or having me pick a dip color, they did a clear dip and made me choose a gel polish. DIPS HAVE COLOR OPTIONS. THERE WAS NO REASON TO CHARGE ME FOR GEL POLISH ON TOP OF DIP! Ridiculous. read more

Love Gem Nails! Not only do my nails look great, but the service we received was so incredible. My 4 year old daughter came along with me, she has mild cerebral palsy and they were amazing with her! Liz, the owner did everything to accommodate my daughter who has difficulty sitting upright. She brought a special cushion and chair for her to sit on and made sure it was secure so my daughter was safe. Not only did they do that, but my daughter wanted 6 different nail colors and I was trying to get her to pick only one, but Liz was like "no problem!" So they put on all the different colors(2 coats of each color and full top coat) and made her feel like a princess. My daughter sat so still and loved the special treatment she got. I was so happy to find a place with quality service and kind people. Definitely coming here again! read more

Gem Nails & Spa - First mani! Couldn't decide on 1 color so the owner let her do all 6 colors! - Nail Salons Near Me - Mount Prospect, Illinois

I love Gem Nails Salon! The full service provided is above and beyond all other salons I've visited. The more often you visit, the more you feel like you're part of the family. The staff and owners are kind and courteous giving their customers full attention. No service is ever rushed, instead you are treated as the only person in the world. It is truly a luxurious experience! I feel the prices here are extremely fair for the wonderful results. I've been to other salons who charge more and I leave with nails that chip a day or two later. At Gem Nails, my manicures and pedicures last! Well worth the money. Plus, the extra massages and exfoliations Gem provides makes their work stand above the standard salons. I bring my family and friends here and all leave excited to come back to this special little salon and spa. read more

Gem Nails & Spa - Love the new gel OPI options for this season! - Nail Salons Near Me - Mount Prospect, Illinois

Excellent nail salon because Abbey took the time to save my nails! Embarrassed to say that I came in with no chip that lasted 5 weeks long! Previously went to a Thai salon that put lots of layers on my nails that made it impossible to chip. Abbey patiently was able to kindly remove the impossible layers of no chip so carefully to save my real nails underneath! Thank you so much Abbey for helping me and for this safe Salon that doesn't use harsh chemicals on my nails. My nails look rejuvenated, strong, and renewed!!! Definitely coming back here again! read more

Gem Nails & Spa - Love my nails and the design by Abbey!!! Thank you Abbey!!! - Nail Salons Near Me - Mount Prospect, Illinois

Definitely not the place to go for a dip. They cured it under the UV light and I've never had that done in the years I've gotten dip manicures. Four days and chipped already. The dip was $45 and they charged me $5 for a removal which is also a scam! Nice women but save your money, go somewhere else. read more

UPDATE: Liz the owner reached out regarding my review below and asked me friend and I to return to the salon to have our nails redone. We scheduled an appointment and they obliged and apologized for our dissatisfaction with the service provided. For my friend who had gotten a no chip mani blamed the problem on her nail being "difficult" and that she should be the sole person doing her nails. My nails on the other hand she said was a regular mani so that I shouldn't expect it to last and that it's primarily the nail polishes fault. Not sure what to blame but we appreciated them redoing the nails on their time. She also insisted to please come back if we ever aren't satisfied to customer satisfaction is obviously very important to them. We are both happy with our new manis and hope they last this time around! read more

Gem Nails & Spa - New mani by Liz in OPI Pink Flamenco - Nail Salons Near Me - Mount Prospect, Illinois

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Don't go to Gem if you want a dip manicure. They don't know how to properly apply dip. The dip manicure is over priced at $55.

Used to love this nail salon but has just underwent new management. Unfortunately they are all about getting you in and getting out - fast. Not a relaxing experience and quality of service is subpar. Music they play is terrible. Sad to say that I will be going elsewhere.. read more

I'm here visiting from Miami and someone recommended this salon. I went there today for a gel manicure and normal pedicure. The whole experience was amazing. The salon is very clean and organized. They have a LOT of colors to choose from! Extreme attention to detail, calm environment and friendly staff. The owner was there and made sure to open the door for me when I left, which I felt was a very nice detail. They were able to start my manicure while I was having my pedicure done and I was in and out in 70min. Oyuka did my gel manicure and was great. Gentle and professional. She used warm towels and did a hand and shoulders massage which was wonderful and very relaxing. I was very pleased with my experience and I'm definitely going back each time I visit town! read more

Hated this place so much. If you're going in to get a regular manicure Im sure they do a great job but I went in to get an acrylic set before Christmas. The initial nails that I wanted to get done were a little bit advanced so I understood if they couldn't do it but when I went in and asked for acrylics the automatic red flag should have been her hesitation. The woman clearly did not know what she was doing. Every one of those workers were hovering over me and not keeping their distance I felt extremely uncomfortable and to make things worse she couldn't do anything I asked for. She put so much glue to the point my finger got stuck to hers. I asked for a simple coffin shape she made it oval instead. I still tried to trust her work but she ended up telling me she couldn't do the nails I wanted I kept having to adjust for her and ended up with plain white nails.... I spent 3 hours in there just for the nails to end up crooked and lumpy. she charged me 60!!! For those awful sets i was so aggravated so i asked her to fix them and instead of making adjustments all she did was buff them. Not to mention the nails broke after a couple of days! Never going back to this place again! read more

Gem Nails & Spa - Nail Salons Near Me - Mount Prospect, Illinois

Nice place. always very busy so definitely make sure to call in first. They pay close attention to detail, are quick and efficient. Grace did my nails today and I was very impressed. There are a lot of neighborhood places in this area but this one definitely has me coming back! read more

Gem Nails & Spa - Grace did an amazing job! - Nail Salons Near Me - Mount Prospect, Illinois

EASILY, The worst dip mani I've ever had. First off, this is not the color that was on the actual nail sample. I requested square cutt and this is clearly more round or a crap job at square. Lots of left over pink on my fingers afterward. Whatever she used on top for a clear coat to make it shiny was not evenly put on the nail and left the ledges looking matte and even worse the shiny coat chipped within days. I will never go back here. My first sign that this was a bad salon was the use of a manual file to remove the previous dip instead of an electric. All and all horrible job done. The woman did not seem to know what she was doing yet when I checked out I asked if they were new to doing dip and the girl stated no.... Left me extra annoyed with how my nails were done and literally wanted to go somewhere else immediately to get them redone, but thankfully my mother and fiancé talked me out of it and to tough it out. Wish i could give 0/5 stars. read more

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The people working here are wonderful! They do a great job and are relaxing. We always look forward to returning!! read more

Pedi with a no-chip mani. Perfectly done and I'm thrilled they are so close to my home. Beautiful shop and so relaxing. Thank you for your welcoming hospitality, Young! read more

Gem Nails & Spa - Nail Salons Near Me - Mount Prospect, Illinois

Update to my previous review. I got the nail dip today. Looks great! Give them a try! I'm very satisfied with their service. Thanks Grace!

I found Gem Nails through yelp and based on the glowing reviews I made a 9am appointment for the following day (I went on a Thursday). I went early so there was plenty of parking and I was able to snatch a parking spot directly in front of the store. The salon is extremely clean, cute, and modern looking. The gentleman at the front desk was extremely friendly as well as the nail technician I had. Navy did my nails and I absolutely loved it! She was so detailed in prepping my nails as well as putting on the polish. I did a basic manicure and it lasted me almost two weeks! :) I would definitely recommend this place and will be going back in the future. read more

Gem Nails & Spa - Basic manicure - Nail Salons Near Me - Mount Prospect, Illinois

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