I love the service and care they provide for customers! The drinks and environment is very relaxing so I love that. The prices are comparable so good as well. I'm a frequent customer since I go to see the same person. read more

I've given this place two chances and both times were terrible. This last visit, the receptionist was snotty. The guy who did my pedicure must not have wanted to be there. No effort put into it at all. He counted cooling off the too hot was and getting the bags on my feet as part of my massage. The massage was just him rubbing the same spot to the point it got annoying. For the prices, you expect more out of this place. Never coming back. The Milano Nails off Fry Rd is much better- worth the drive. read more

I had a great experience at Milano Nail Spa Elyson! I came in for a full set, and I couldn't be happier with the results. The technician was very professional, gentle, and took their time to make sure everything looked perfect. The shape was exactly what I asked for, and the finish was clean and flawless. The salon itself was clean, relaxing, and welcoming, and the staff made me feel comfortable the entire time. My nails look amazing and have held up really well. I'll definitely be coming back and would highly recommend Milano Nail Spa Elyson to anyone looking for quality nail services! read more

Milano Nail Spa Elyson - Nail Salons Near Me - Katy, Texas

I love this nail salon! I come early to get spoiled service!! Thank You so much to everyone who makes me feel welcome and catered to!! read more

Milano Nail Spa Elyson - Love my nails!! Thank you Pham! Phi did an awesome job on my pedi too!! - Nail Salons Near Me - Katy, Texas

Upon entering the salon, the first thing I noticed was how beautiful and clean the space was. The aesthetic is absolutely stunning--modern, elegant, and very well-maintained. I was greeted immediately upon arrival, which I really appreciated. The staff took my name and number and promptly added me to the list so someone could assist me with my services. Next, I was guided to what I like to call "the wall of color." It was a gorgeous display showcasing their wide selection of gel, dip powder, and regular polish options. I loved that they didn't rush me while I chose my color--especially since I like to take my time (I'll be looking at these nails for at least a month, after all!). Once I decided on my color, I was seated in the pedicure chair where I met Rachael, my pedicurist, and Tristian, my manicurist. They both introduced themselves and immediately got started on my services. Shortly after, the host returned to offer me a drink--I chose water, but for those who enjoy something different, they do have a bar! As you can see from the photos, both Rachael and Tristian did an amazing job. They listened to my preferences, made any adjustments I requested, and most importantly, took their time. Every corner, nook, and detail was perfect--my nails honestly look like they belong in a magazine! I arrived around 9:30 AM and was finished in about an hour and a half, which was impressive given how thorough they were. Another plus: the salon is only about 15 minutes from my house, so I don't have to drive far outside of Katy for high-quality service. Overall, I had a wonderful experience at Milano Nail Salon. My total was $117, which I think is very reasonable considering I only visit once a month. Until next time, thank you, Milano Nail Salon! read more

Milano Nail Spa Elyson - Builder gel refill with gel polish (no manicure). Total: $63. - Nail Salons Near Me - Katy, Texas

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My first visit today Scheduling an appointment was effortless. The gentleman that answered my call was friendly. I arrived 15 minutes early and was escorted to my seat. I was asked twice if I wanted a beverage. The options for nail color was plentiful. The person that did my pedicure was fun, inclusive and I wish I could hang out with her outside the salon. She was beyond amazing. I was so pampered. The leg massage felt was heavenly. She recommended a glass of coffee and I'm completely hooked. She also taught me how to make my own. The person that did my manicure was so sweet and talented. She put her own special touch on the color that I selected. My nails are beautiful and the perfect length for work. The vibe was warm, inviting and spacious. Thank you for a wonderful first impression. Looking forward to returning. All the best and continued success. read more

i really wanted to like this place since it's so close to me and everyone's so nice. but the prices they add on are insane. my 7yo got a 'princess mani'... $40! WILD. i wasn't asked gel or polish, they added on the gel upcharge and $10 for a couple of stickers. also got 2 acrylic fills. my daughters ended up being around $80... for a fill. $25 for design, the tech did colored tops and a couple of dots and added a couple flower stickers. also filled hers weird and it's digging into her skin on the side so we have to get that fixed. for mine, $50 for a FILL... and $3 to file my nails down during my fill.... which is what is supposed to happen anyways. it's part of the process. i have been getting my nails done consistently for 20 years and have never seen these kinds of up charges. unfortunately i wont be back . $180 for 2 fills and a 7yo princess mani is absurd. read more

Beautiful establishment. I went in to get just my eyebrows waxed. I was greeted at the front, which was great. I was then instructed to go to the back area to the right where it was two blacks chairs present. Once I sat down, the woman immediately moved my purse without asking, strike one. Secondly, she just asked me to lay down without asking anything about how I want my eyebrows to be arched or the look that I was going for nothing. She then proceeded to pull out this blue crayon box looking container that had tweezers, a brush, and a used wax stick with one of the wax papers attached to it. She attempted to use the previous old wax stick until I said something to her. That's when the attitude started. She proceeded to wax my eyebrows very hard, burning my skin. I left there with my face, completely red and burned. Now I'm home icing my face with antibiotic ointment and ice to help heal my face. I would never go back to that establishment ever again to save my life. read more

I recently moved to the area and I had been so excited to make this my go to nail salon. However this has been by far the worst experience I have ever had. The service and lack of communication here was unacceptable, and I cannot recommend this location to anyone. I came to have my acrylic nails removed that I'd gotten done at a different Milano, that they claim they aren't affiliated with. The individual who they sat me with, "Tee", began cutting my long acrylics but also began cutting my real nail growth underneath it - without even running it by me. I had been looking forward to my nail growth and without asking, he cut my real nails down. He then proceeded to, without asking, rip the nail off using a plastic nail, which as anyone would know, left major damage to my natural nail. I went in there expecting to have my nails soaked, so I stopped him and asked if we could soak and he says well that takes longer. I expressed this was damaging my nail and I didn't want that. He tried convincing me this was fine and that my nail was strong. He said "let's try one more" and proceeded to do the next nail. I stopped him at this point and asked to soak. He got annoyed but did so. After soaking, he half filed off the acrylic (not fully off) and proceeded to once again cut my natural nail all the way down without asking. He left my nails damaged, unfinished, cut down, and jagged. I asked the front desk what their protocol for removal was and she said soaking and filing down. When I let them know he ripped my nails off, she said that was also an option if nails are lifting - mine were not. I expressed my dissatisfied experience, showed her my results, and she didn't seem to know what to say. She said it may have been miscommunication, and I let her know there was no communication. It is apparent he didn't do a great job but also she claimed cutting the nails all the way down was a what they did to have a "clean slate"?? I have never experienced this, much less doing this without confirmation from the client. I ended up going to a different Katy Milano location I trust and they confirmed the nails were unfinished and should not have been filed down the way they were. This location is not at all like the other Milano locations and I will never return nor recommend. read more

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When they first opened, I was so excited I wanted to help and be supportive customer. But when I got here honestly, it was a joke... The service that I received was not at all what I asked for!! I came in here with medium length oval shaped nails. And I left with pretty much with extremely small oval shaped nails with the color that I didn't want... I told the woman that I just want to get a different color and re-shaped . This woman literally took off the fake nails that I previously had on and put a whole new set on when I did not say to do that... She wasn't listening to what I was trying to tell her, upon what I wanted. she just rushed through me and did her own thing . I literally paid almost $100 for a service that I didn't even ask for.. I had to come back in the next day because I was really upset with how they looked.. like I literally left a tip, even though I didn't even like them.. And when I went back to get them redone how I wanted to do them, she did it wrong again and she purposely cut my skin.. and said sorry and kept smiling.. very unhappy with their service definitely do not recommend anyone going here. Also, I was completely nice the whole entire time I was not rude or anything or being snobby. Like literary when the woman was cutting my skin and making me bleed I literally told her it was fine. and it was not. read more

Milano Nail Spa Elyson - Short oval nails that I did not ask for.. - Nail Salons Near Me - Katy, Texas

We have been clients since they opened. We constantly had little issues here and there but chalked it up to been new. But today was the final straw. First- there website stays hacked. Second- you can schedule an appointment but will most likely have to wait half an hour. Third- they have the highest turnover of staff known to man. They can't keep great, talented technicians for long. Four-managers don't help solve problems. They just smile and say "sorry ma'am" Fifth-they are not transparent with their prices. Me and my plus 5 will no longer be going to Milano nail spa. ‍ read more

First time visiting this nail salon and I 100% recommend!! The details speak for themselves. I showed them my inspiration and my artist did even better than the picture! The staff is really friendly and nice! It was expensive but I also did get a detailed design! So if you're looking for better nail shapes that are even, and designs that look like the actual pinterest picture you show. COME HERE!!! (the salon is also really cute inside, very clean) read more

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Adrianna is AMAZING!!! This is my 2nd service with her. She is very detailed with designed as well. Adrianna has earned a new client. The overall experience is relaxing and professional. Mason is very personable, friendly, and makes sure to pamper you. read more

Milano Nail Spa Elyson - Nail design by Adrianna - Nail Salons Near Me - Katy, Texas

I spent $135 here, and while the lady who did my toes was amazing and kind, my manicure was very disappointing. The nail tech rushed through, was distracted, and even dismissed me when I asked for adjustments. The gem art wasn't cleaned up properly (still has glue showing), and when I asked for the heart flipped toward me, he said 'you're good, it's done.' For the price, I expected care, attention, and professionalism. I left feeling uncomfortable and unsatisfied, and even with the small discount, I don't plan to return. read more

Milano Nail Spa Elyson - Nail Salons Near Me - Katy, Texas

The service requested was not provided. I was over charged. The vibe was good. My tech was polite. Don't cheat your customers have some integrity because Milano you would not like it if someone stole or cheated you. read more

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Greeted right away and got immediate service as a walk-in. One of the ladies helped me find the right color and did my nails exactly like the photo I showed for inspiration. The facility was clean, and they were priced accordingly. I loved the warm neck pillow and the milk and honey pedicure. I gave it 4 stars as the staff was friendly yet noticed some issues with other guest services, and the experience wasn't overall personable. Overall, I'd return for another experience read more

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We had a crazy schedule and they were so kind and helpful getting my daughter in. She loves her nails! Thank you, Anna! read more

Milano Nail Spa Elyson - Nail Salons Near Me - Katy, Texas

I was really hoping to like this place since it is right down the street but I've been twice and have had better quality elsewhere. The do serve drinks so that was nice but my feet were barely worked on for my pedicure and my chrome on my nails was put on wrong so it started peeling off after a few days. They were really nice at the front with greeting quickly and getting you started right away but I can't ignore the quality of both my pedicure and refill. read more

Adriana did amazing followed my inspo picture to a T, and made sure I loved my shape and length before she moved on. read more

Milano Nail Spa Elyson - Nail Salons Near Me - Katy, Texas

I was very excited to try out a new place, but they did not rise to the occasion. My pedicure was lackluster for $65, and my nails are not up to par for over $100. The backs of my nails look awful, the bathrooms weren't clean, and the tips and sides of my nails aren't properly filed. This was very frustrating and disappointing. read more

This place is completely overpriced and overhyped. The parking absolutely sucks because you get all of the psycho target shoppers who are beyond anxious. To make things worse, the sign on the nail shop, said open, and as anyone knows if you see a sign that says open, u go in, especially with nail salons bc some of them make exceptions. I guess we were sadly mistaken because as soon as we walked in some sarcastic technician is going to say "can you read the sign?" That was enough for us and we were out. Again, just bad and mediocre service. read more

Been coming here for a while. But today I came here for a fill in! I called a head of time the fill in was $48 plus $5 for a fixed nail. At the end of service I was told it was $92!!! So they charged me an extra $40 for a design the same exact design that I already had! I'm aggravated because I was not told this over the phone! Had I been told this I would not have came! That was very sneaky and I'm pissed because i spend well over $100 every time i come here and i tip good on top of it! Make sure you ask for every charge. Your stating that I wasn't charged because you all knew you were wrong for even charging me an extra $40. Your website states a cut down of nails $3 you charged me $5 and for a color French is $30 you tried to charge me $40 ON TOP OF A FILL IN. I was never coming back either way. read more

I had the worst experience there. The receptionist was so rude and most of employees don't know how to communicate also. I had gel manicures done but the receptionist was accusing that I had powder nails done to charge me more. It's super unprofessional and I won't ever go back. The worst experience ever!!! read more

Manicure by nic today! Excellent work as always. I decided to put a spin in the classic French manicure and chose purple, instead of white, to match my pedicure. I love the job that they both did. It's so relaxing here!!! (Plus free drinks) read more

Milano Nail Spa Elyson - Gorgeous manicure by Nic today. I decided to put a spin in a French Manicure and chose the purple to match my toes by Katy. - Nail Salons Near Me - Katy, Texas

I can't even get started on the quality of work. The pictures here should speak for themselves!! This cannot be a $124 quality! My sister had a GC for $84 for me. I work from home and I have had nails done all the time and had lasted as long as 2 months without scratch and I understand not everybody's quality can be same or compared but who is going to pay so much for a "Gel nail paint to come off next day?? Normally we have our regular place and she wanted to try Milano and get actually loved her technicians and enjoyed her service! I went here on Sunday I believe and I was greeted by the managers in the front and I handed them the GC and the manager asked me to pick a color and sat me straight away and kinda started the service like they already knew what I was getting! They offered "express service" which I wasn't looking for. Somehow I was rushed through the process I'm not sure why? The lady manager walked to me and said I had to pay extra $10 on top of $84 which I Agreed! I don't mind paying for a quality service and I tip handsomely! I also had to pay another $10 extra for both my toe nails as they are broken and I agreed to that as well! My manicure technician didn't clean or wipe my hands with warm towel but I did see here put moisturizer and paint straight. My pedicure technician didn't know what she was doing and very often another technician would barge in to show her how to proceed. This wasn't the worst part! I was just curious why I was charged $10 extra as my sister was told that the acrylic manicure is more than Gel and what my sister had paid for was Acrylic! they did express gel. We approached the manager(guy) just to check why they charged me $10 extra on top of $84 that was on the GC and the manager said $10 extra was for the toes and he was completely disconnected. I tried explaining to him that yes, $10 was for toe but there was another $10 but he completely denied and failed to educate us in a calmly manner. If we were hot like him we could have had a huge problem there but we weren't looking to argue. Both managers in the front failed to explain and came after us like we accused them of ripping us off!! My sister also told the manager calmly listen we not here to argue, we are just curious and I got a better service couple weeks ago with same amount of money but my sister got such a bad service with $104 before tips?? We just thanked them and left. read more

Milano Nail Spa Elyson - Nail Salons Near Me - Katy, Texas

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Came in on a Wednesday afternoon and got sat with Huey right away. He was super accommodating and patient with me. I showed him a reference photo and he did a spot on job with it. I even added a little chrome affect on the accent nails. I love the work Milano does it's why I keep coming back! read more

Milano Nail Spa Elyson - Nails looking cute! - Nail Salons Near Me - Katy, Texas

Very expensive. I've been a couple times now because of the nail tech I like and found . However, this time around my cuticles were cut it bled two fingers . Hours later , I had allergic reaction . I only went there because I have a favorite nail tech but now not anymore . It's very expensive. I paid $ 150 for mani & pedi . I got gel French on both nails & toes . Because they had to do dip for the nails it's extract charge. Because they had to draw the French its extract charge for both nails surcharge and pedi additional surcharge. Cha Ching on top of Cha Ching . read more

This place is beautiful inside! They have a rewards systems where you put in your telephone number, but no rewards set up yet. It might have changed since I last went. I wasn't overly impressed with the quality and it seemed a little regular to me for the prices. I mostly did not return because the lack of rewards system and my pedicure was basic. read more

I've been coming to this salon for a while and absolutely love it. From the time I walk in to the time that I leave, it's an awesome experience. The staff are super friendly and welcoming :) I always get compliments on my nails because my tech is AMAZING!!! read more

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Cute nails good service and clean I liked the nail salon and will come back my pedicure came out great too Prices were reasonable Pedicures literally start at $30 and drinks are free but tip read more

One of the most beautiful nail salons I have ever been inside. Decided to bring my 6 year old to get a pedicure with me and it went really well. Atmosphere amazing, service/skill level was top notch, and a very large selection of polishes. I did call ahead for appointment and we were taken to our seats right away. Will definitely come back. read more

Being new to the area, I went to another nail place and my nails broke within a few days. Not once, but 3 times! I'm from CA and I been getting Gel-x for years. They never broke! I decided to give Milano Nails and try. Shayla is so good! I love how she's a perfectionist. My nails are strong and I'm a happy girl! read more

Milano Nail Spa Elyson - Nail Salons Near Me - Katy, Texas

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The only nail shop i go to ! Nick is my nail tech and he's amazing. Nice and friendly staff they also offer 2 free drinks wine champagne mimosa or water/soda. They give amazing pedicures and nothing is expensive ! read more

Milano Nail Spa Elyson - What i asked for - Nail Salons Near Me - Katy, Texas

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First time! I love quiet vibe! Salon is so relaxing! Staff is friendly! Complementary drinks available! Prices are comparable to other salons in the area! I love the services! read more

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Got Three pedicures and three refills last Friday. To my surprise my nail dip is peeling off in less than a week. I have been doing these for over 10 years never had this happen not sure if she didn't know how to do dip or not but that is a lot of money to chip and flake in a week. $575 for everything. Won't be back lesson learned. read more

I had a really pleasant experience here. I'm glad I didn't listen to the reviews and just checked it out for myself. I went on a busy Sunday as a walk-in. I was greeted right away, sat immediately. Offered drinks. And two women completed my dip manicure and pedi promptly. I didn't wait at all. The women who did my nails were really nice and easy to talk to. It was quiet and the atmosphere was peaceful despite the many people inside. I love my nails. I'll be back! read more

I have enjoyed every visit to this spa. My nails always look fabulous and the atmosphere is very luxurious and relaxing. I also had a facial with Thuy yesterday and it was fabulous. Their pricing is also very reasonable. read more

Nail service was great!! Pedicure and all. Will definitely return. Tyler was awesome. read more

Been here quite a few times but today wasn't so good. I went in for a full set and I had a nail Tech by the name of Nick he was very rude and very combative with how I was telling him the way I wanted my nail shape to be achieved. His demeanor was very aggressive! His customer service was unpleasant and made my experience there today very awkward and distasteful. But I will say Anna found another nail tech to finish what Nick had started by the name Huey who completed my nails exactly how I wanted them. If it wasn't for her I would've gave this location 0 stars. Her customer service was amazing!! read more

I love coming to this salon! Great customer service with Anna at the desk. My two favorite Trina (nails) and Ivy (toes) get me right every time! The vibe is chill and comfortable!! read more