We came across Rose Remodeling via Nextdoor, when a neighbor posted about a bathroom remodel they'd…read morehad done. We liked what we saw and called for a proposal. The initial consult was professionally conducted, and we were happy to sign right then and there to get things moving. Everything, start to finish, went like clockwork. Communication was good, cleanliness was maintained from demo to last touches, and the employees were top of the line in their professionalism. We had Aleksei Alaev do the construction and installation work and he was just the best. Handled everything really well, and his work is top shelf. Clean lines everywhere, nothing rushed or half-done. Highly recommend anyone thinking of a bathroom remodel - call Rose! Edited to add photograph and also add that we did the painting ourselves, after Rose's team were done. So any imperfections in the paint are on us! LOL PS: We call this room the Bath Cave because it was built into one part of a framed in porch on our very old (1890) house. The window is just for light and will be covered with a privacy film too.

A few years ago, I chose Rose Remodeling to do a full remodel of my primary bathroom. I was so…read moretraumatized by the nightmare experience that I couldn't bring myself to write a review, even though I felt prospective customers should hear from all sides, including those with horrible experiences. I got duped by the rosy reviews, not realizing those high ratings weren't necessarily representative of all their clients. Their bid was far higher than other contractors', but I mistakenly believed a higher price meant higher quality, and the sales rep, Justice, was very nice, so I chose this company. However, once the contract was signed, my bathroom was assigned to a project manager who seemed primarily focused on making sure I paid at each stage of the remodel. To my surprise, he never once stepped into my house to check the work. Rose Remodeling advertised itself as family-run, so I thought they would be involved in the work or at least oversee it closely. Boy, was I wrong. They subcontract to people who spoke limited English, so I couldn't communicate with them properly. To make matters worse, they let a trainee do most of the grout work on my shower wall, floor, and wainscoting. The grout lines were bumpy and uneven, with bubbles and cracks. When I complained, the project manager pointed out that grout lines are never perfect, implying I was the problem and a perfectionist, when 99% of the work was so bad that an average DIYer could have done better. I was forced to monitor the so-called subcontractors and contact the project manager (via phone or email because he never once came to the job site or meet me in person) again and again to redo sections. They never reviewed all their work and simply fixed everything. Each time, they only fixed the specific spot I marked with painter's tape. It felt like they were always trying to get away with shoddy work. I had to point out every grossly flawed detail for them to fix that one detail. They simply didn't want to do the right thing, which was to deliver quality work. It was such a hassle working with them. Another example: my mirror was higher on one side, and I had to fight with them to redo it multiple times until it looked level. These are just a few examples of the struggles. A week after I paid in full and began walking on the new tile floor, cracks started showing up immediately. I was so distraught after exhausting all my energy getting other parts of the remodel up to par that I just couldn't deal with them. It took a year, and a friend's help confronting them, before I finally got them to fix more grout issues. A year later, I finally met a competent contractor at their office, who came to my house the next day to inspect my issues. He was shocked at the lack of quality in my job, and for the first time, I got an apology and an acknowledgment of the nightmare I'd lived through. (The original project manager, Graham, never apologized for the problems and never took the time to supervise the subcontractors. Apparently, it was my job if I didn't want crappy workmanship.) In summary, if you want to pay extra high price to gamble on Rose Remodeling, you may get lucky and be assigned a better subcontractor and better project manager or you may end up with ones like those assigned to my bathroom. In the end they did finally fix most things but i should not have paid a high price to suffer this nightmare remodel. Ps I have too many photos to post but this is example of the workmanship they tried to dump on me.

Natalie did an awesome job of remodeling our kitchen. She understood our vision and made it a…read morereality. Having your kitchen remodeled is a daunting task and as a homeowner you have to make so many decisions. We didn't want to regret the decisions we made which could be costly. With Natalie's guidance and expert knowledge on design and function, she made the process easy. She reconfigured our space so it is more efficient and organized. She listened to us and designed our kitchen to meet our needs. We have so much more storage and our kitchen is more open and looks bigger. She coordinated the phases of the remodel and worked with our contractor and her team to make sure there were no delays between demolition, construction, installation of cabinets, flooring, countertops, tile and appliances and painting. We appreciated her being our project manager, taking care of challenges during the project and communicating with our contractor. If there was a question or concern, she was very responsive. We really appreciated her communicating with us on every phase of the project. I highly recommend Natalie and her expert knowledge on design. She created our dream kitchen!

We built our house 50 years ago and had the same original kitchen and equipment ,After looking at…read morenumerous kitchen re-modeling and equipment stores ,we were refered to Natalie Miller & Interior Focus. She responded quickly and brought us up to date from the very start by completely and accurately detailing the costs and time for the project. She was cordial and professional and helped us make numerous decisions and was always available at every step of the process . She had designed the kitchen remodel to compliment our home and taste and we made very few adjustments .Her relationships with local equipment sources and contractors paid off with timely and very good work. We are enjoying our new kitchen every day and are very glad we found Natalie and her great crew .

This flooring store was recommended to us by our friends parents who recently did a remodel and…read moresaid that they had the best prices around. We went to the location to see what they have and honestly, the store was huge and had lot of selections, not only on the vinyl planks that we got but hardwood and tiles and any flooring you can think of. Not only did they have lots of different designs, but also different thicknesses and types. Something to note. We did notice that a few of our pieces that we got were damaged and I called to see if we could return them and they said as long as it was not a large return, but they could take it back, but that if the return was going to be a large amount they would have to contact the the manufacturer. We definitely over purchased to make sure that we have enough so we're going to have boxes that are unopened to return and hopefully that goes smoothly. We did purchase our flooring on one of their payment plans of no interest for 18 months so I don't know if that plays a factor. But I will update my review once that happens! But so far we're very pleased.

We have passed by this store a thousand times from the highway. We decided to come in and look at…read moretheir flooring. It's a pretty large store. They sell different types of flooring and tiles. They also have vanities, countertops, sinks, lighting, faucets, mirrors, shower doors/accessories, and much more. We saw quite a bit of sales and clearance stuff as well. We were looking for durable vinyl flooring that was waterproof. We saw a couple that we liked. We called our contractor and was giving the specifics and asking what details of thickness and such that we needed to be looking for. We had this sales guy trying to help us. We did not ask for help. He insisted that he knows his stuff. I understand he knows his job. However, our contractor also was giving us details and his requirements as well. The info was not meshing. We are trying to do a remodel from 8 hours away. We had a hard time trying to get away from the sales guy so that we could have a personal chat to pick out our stuff. Overall, great store with lots of options and sales. Salesperson too pushy. I would give 3.5 stars. Ample parking.

Victor and his team were amazing! They did such an incredible job with our countertops and…read moreappliance installation. The team was super efficient and detailed. We also worked with Justin to get the logistics squared away. He was very helpful throughout the process!

I was approached in Costco for services and almost brushed him off thinking they would be very…read moreexpensive. Glad that I decided to book a consultation. Comparing to the other quotes I had obtained the price seemed fair and I felt comfortable booking with them due to their affiliation with Costco. From the consultation to the scheduling of appointments and the installation every thing went smoothly. I had lots of questions and inquires about my project and they responded quickly and were very patient with me. Although a smaller project and my budget was limited I still appreciate the attention they provided to me for the kitchen counters and backsplash renovation. I hope to update my master bathroom soon and will consult with America DreamWorks for that service.

I bought a Kohler Walk In Tub. USA Bath is their exclusive installer…read more Sales Rep Zack is amazing. He knows a lot & is thorough. He answers emails instantly. I am retired but had reps. He is as good as they come. 5 stars. Philip was the the installer. He was good & thorough & fast. 5 stars. The tub is ok. I am a senior. I was seated while draining it on the first use. I skipped forward & bruised my toe. I wrapped it with a toe sleeve & it will be ok until it heals. KOHLER SHOULD HAVE MADE THE FLOOR NO-SLIP. 4 stars. USA Bath is not as good as their rep or installer. There was a delay to install. Then 2 more delays. They also are slow to answer questions. My rep forced replies. 3 stars.

4 months since I signed the contract and the job is still not done. Timelines were not met and…read morecommunication has been poor. I was never told I would lose my separate shower and tub. I originally had an enclosed shower, and only later was told keeping it separate would cost more. I have no ETA for completion. The paperwork said installation would take 2 days. It has been 5 days with one worker, and there is still no bench, no glass separator, and no door. Everything seems to be an extra cost. It feels like they are making it up as they go. We met with several bath companies before choosing this one because of their reviews and "all‑in‑one" service. If I could cancel, I would. I recommend anyone who has signed a contract to see if they can cancel and go elsewhere. It is not worth it. Look at Mary M. and Cindy R reviews where I think they may have been too kind cause it was at least done and looked pretty.

After spending over a million dollars with this contractor. They failed to perform and put in new…read morewindows. 3 years of promises they never performed and the windows leaked and caused major damage. Don't fall for their promises! They ripped me off big time.

We've been working with Mark to renovate parts of our 1908 craftsman house and we're very pleased…read morewith the results. Mark and his crew specialize in working on older homes, and he treats them with the love and care that they deserve. He also is great at listening to what his clients want, and providing ideas or suggestions when needed. The work doesn't always go fast, but the results are top notch.

Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

Amazing job! They stayed in good communication the whole time and did an excellent job leveling our…read moretransition between wood and cement foundations, resulting in a very flat and beautiful floor.

I finally got to spend some time with my Northern California family during the 4th of July Holiday…read moreweekend. It was so relaxing. We bbq, some of us went boating, shopping, to church and enjoyed local fireworks. I love catching up on the local news. During a commercial break I was so delighted to see that Kitchen Mart was still in business after all of these years. Approximately eighteen years ago, I hired Kitchen Mart to remodel my kitchen and one of my bathrooms. I was so impressed with the quality of their work, their professionalism and how quickly they got the job done. I wish I had pictures that I could show you. All I can say is ....IF you are on the fence and looking for a company to assist you with a full or partial kitchen/bathroom remodel give them a call for a free estimate. You will not regret it!

We requested service because our Master Bath shower handle fell off (Delta clips on handle) It's…read morebeen about 18 months since the remodel which we love! Michele responded quickly yesterday and Vu was here this morning resolving the issue. Thank you so much Michele and Vu!

Felipe was great to work with... he and his workers were very organized, efficient and new exactly…read morewhat i wanted. His crew is the best! If I had a list of things to ask about.. it was already done. Amazing and the Best! I love my kitchen and my friends love it too. My son said it looks like a model kitchen. Thank you Felipe and crew Sincerely, Doreen Bushaw

Felipe and crew renovated my kitchen and did a wonderful job. Very professional and punctual.read more

Another 5 Stars for Tim and his team at S&G Carpet and More in Elk Grove. I had visited the store…read morein December to get an idea what to expect with product selection for hardwood flooring and installation price etc... We had carpet and pets, so we were in need of new flooring. We took the leap and chose S&G Carpet and More to do our hardwood flooring. And we couldn't be happier. Courtney walked us through everything we had a gentleman come out and measure and we chose our flooring. Installers arrived on schedule every day and were so polite and true craftsman at their trade. I was very impressed with all their work just impeccable and immaculate. Our home has been really transformed by Tim and his team. Our home is 2700 sq/ft, so it was a big job wall to wall hardwood. If you are on the fence and not sure about changing your flooring, I wouldn't hesitate to reach out to Tim and his team at S&G Carpet and More here in Elk Grove they will definitely take care of you. For example, some baseboard on our landing was left off the quote and we requested to have it installed. Tim sent someone out the next day to install baseboard on the landing and caulking at no charge. Customer service 5 Stars!!!

Service on our kitchen, living room and laundry floors was SUPPOSED to start over a week ago…read more Day of start scheduled for 8 a.m.. NO show. Had to call them to get told 'they had to cancel due to a family matter'....... So, no call? After an hour later? Wow, that is really BAD. We were told they would start on Wednesday same time........ Wednesday morning......NO SHOW, AGAIN! We were told 'they had no one to do the job.........blah, blah, blah!. So they were supposed to start this morning, Monday Sept 14th. 8 a.m. It is now 9:30 and STILL NO SHOW AGAIN......NO CALL FROM THE COMPANY! I have never seen a company that is advertised as much as this one is be SO UPROFESSIONAL AND PATHETIC!! This is absolutely the worst customer service ever! I would not recommend them to anyone.