They are always ready and available, dependable and trustworthy! They are highly recommended!read more

I would probably avoid this repair service at all costs. We have a Samsung refrigerator that is…read morenotorious for icemaker issues. I reached out to them to fix the problem. In order for me to get them scheduled I had to pre-pay for the replacement icemaker they showed up a few days later replaced the icemaker and supposedly corrected the issue that was causing the melting ice. Two weeks later the I started melting in the problem started all over again they came back out one more time. And sent a new technician. Here we are a month later and we're still experiencing the same problem. I would avoid them at all cost I had to dispute my credit card to get my money back.

We had our refrigerator stop cooling, and contacted Choice 1 Appliance Repair for a possible…read morediagnosis and repair estimate. They helped diagnose what the failure was but also were Horst with the repair cost, and informed me of a flare rate repair program from the manufacturer because of the type of failure is known and common. This company could have completed the repair for a much larger cost, but instead helped guide me to a manufacturer repair program at 1/3 the cost. They are honest, easy to talk to and I will definitely be using them in the future.

If every home-warranty contractor operated like Choice One, the world would run a whole lot…read moresmoother. From the first call, they were on it~quick, clear, real people who actually communicate (a lost art these days). They made the scheduling painless, worked around my availability, and treated me like a person instead of a claim number. They sent out Steven, and let me just say: five stars for him alone. Professional, straightforward, no fluff. He walked in, diagnosed the issue, explained it in plain language, and didn't drag out the process. Just honest, competent work~the kind you stop taking for granted once you've dealt with less~than~stellar contractors. Before I even had time to wonder "okay, what's next?", Choice One reached out again to let me know the parts were ordered and they'd keep me updated. And they did. Fast, friendly, proactive communication the whole way through. I've been through my share of warranty contractors and some of them... well, let's just say you brace yourself. But this team? A pleasure. If you're working with Old Republic and you see Choice One pop up as your assigned contractor, breathe easy~you're getting one of the good ones.

The owners are amazing and their service top notch. I would highly recommend their services.read more

*Review is based on conversations via Yelp text/ messaging* Photos attached. ... Leaving one star…read morereview for multiple reasons. This conversation started at 9:40pm and ended around midnight. Being asked for my phone number to "explain over the phone " why they might not be able to help me same day was very inappropriate. Not only was it midnight, but the entire conversation had been completed via messages , so why wouldn't this information be told via messages? This made me feel extremely uneasy. In addition, I had to ask multiple times about licensing. In short - watch yourself. Be aware. If something seems off, it probably is. Big thanks to YELP for making these types of searches easy and for helping keep us all safe with providing a way to communicate without giving out personal information.

Alec was through and responsive to my concerns. He even did follow up visit when I had questions…read more Alec knows his Buisness and his customer service was admirable as well.

So happy I found this company. I had an issue with the water system in my refrigerator. Called LOWL…read moreAppliance in morning and the technicians were here by noon. They explained how to resolve my problem in no time. Technicians were very professional and nice. Will definitely use their services in the future.

The first fridge they delivered, never got below 50 degrees. They came out 2 times to fix it…read more After they couldn't fix it they brought out a new on that had the same issue. Then they came out to repair and now it only freezes everything in the fridge After I was forced to buy another fridge from a different reputable company. They now tell me that I am "canceling my purchase" and they only need to refund me 50% of my purchase. Please save yourself headache and never buy from them as well as tell all your freinds to avoid this company at all costs

Paid $86 for a valve for my washer (picturedon the left). Received a $24 piece of junk part that…read moredoesn't work. Contacted them for a replacement or refund, they refused. Cleaned old part, reinstalled, works fine (pink label, pictured on the right). Thieves stole $86. Reported them. Some people should not have a business license. Avoid.

I had an excellent experience with this Mike's service. He arrived on time, quickly identified the…read moreissue, and had everything fixed in no time. My dryer is running like new again, and the price was very reasonable. Professional, reliable, and friendly--highly recommend! I have never met a tech guy that comes to your house the same day..! Mike is just amazing...

We were having an issue with our wine fridge no longer working. My mother found this guy and…read morebooked him for an appointment. I didn't do my normal due diligence prior to him coming out. First he was late by almost an hour in his 3 hour window, then was a condescending little prick throughout the visit. Afterwards, I found out that he received $300 for a part that would be in about 2 weeks, 2 weeks later, said he's still waiting... and then disappeared. We have sent several text messages and left voicemails, but he just doesn't return calls or texts. Avoid this business.

Igor was very efficient and friendly. He diagnosed the problem with our ice maker, got the part to…read morefix it and it was up and running the following day. Thank you Igor!

Diagnostic and repair all in the same day!…read more My GE oven suddenly stopped working and needed a new igniter. Alex came out right away to diagnose the issue, and I expected it would take at least a week to order the part and schedule a separate repair visit. Instead, he had the part in stock and returned the same day to complete the fix. It was incredibly convenient and impressive service. Great to know Alex is a true all-around handyman who can service just about any appliance. Highly recommend! Thank you!

I was assigned Appliance Repair Experts from American Home Shield to come and repair my GE washer…read more The repair guy, Yan, came out and diagnosed what he said was most likely the Logic Board. He then ordered the parts. When the parts finally came in, Yan returned to install the new parts. He installed the Logic Board but the Lid Lock switch, he said was not the correct switch. So either Yan ordered the wrong part or was sent the wrong part. Although, the Logic Board seemed, (and I say "seemed") to fix the problem. But, instead of Yan recording the correct Lid Lock switch and coming back at a later time, Yan just said it's fixed and left. Soon after that, there started an intermittent problem with the Lid Lock switch that would cause the washer not to work. When I managed to "hit" the Lid Lock switch and "jiggle" the switch, then the washer would work. Calling Appliance Repair Experts and explained to them what was happening, they scheduled for Yan to come back out. When he came out, then the washer washer was working properly but I showed him the video I recorded showing the detailed of the problem. Instead of ordering a new Lid Lock switch that he originally ordered before and got the wrong switch, he just said that unless he can see the problem he could not do anything, even though I showed him video proof of the problem. He just seemed to be in a hurry to leave. I emailed the video to Appliance Repair Experts and when the problem returned, I videoed the problem again and emailed that one to Appliance Repair Experts. They said they would get back to me, which they did not and I had to call them again to tell them the washer was still not fixed and they needed to fix it. They informed me that they had ordered parts and will contact me to schedule another time to come and install those parts. After two weeks, I still had not heard from Appliance Repair Experts and asked them what was going on and when will they finally come and fix my washer. They said that they only got some of the parts in and were still waiting for the rest of the parts. Another week went by and still nothing. I called again and they said that they were still waiting for parts. I asked, how long does it take for the parts to come in. They just said that they would call me when they come in and schedule a time to come and install them. The next day they finally called, said the rest of the parts came in and scheduled a time to come out and install them. So, again, Yan came out and I could sense a bit of an attitude from him, but I just ignored it because I wanted my washer fixed. Yan spent about 2-1/2 hours and changed parts. When I looked, I didn't see the Lid Lock switch and told him that I don't seen it. Instead of him telling me that the new switch was a newer version, he got real snooty and accused me of calling him a liar. She should have just told me it was a newer style and showed me the difference instead of getting snooty. Well, to make this review complete, the washer seems to be working, so far. I'm waiting and seeing if the problem is fixed and doesn't come back. In my view, if Yan would have just reordered the correct Lid Lock switch and installed it, this issue would not have happened.

Appliance Repair Experts were sent to fix our washing machine at the end of June 2025, by our Home…read moreowners insurance company. Not only did they not fix the washer, this is now October 2025, 9 service calls every couple of weeks, at which time the technician either has reset something, replaced parts, ordered more parts, multiple technicians. Today, I tried to resolve this unnecessary timeline and was shocked when this business was defensive, not professional at all, elusive about the companys address and where the business was actually located. Yeah, something is definitely hinky with this company and yet again today, I'm going to a laundry mat when I have a washer and pay for a repairs service!!! Ahhh, so frustrated

I was in need of a repair and service on a short notice. I was surprised, Joseph the company owner…read moreanswered the phone when I called and offered me a same day appointment at 6:00 pm, suggested the following day. The day of the appointment he called to comfim and later called to let me know he was on his way. He arrived on time, listen to my AC problems and got right to work. He diagnosed a few problems and provided me options on repairs and cost. Very professional and didn't try to sell me repairs I didn't need for my unit. Will be using this company for all my AC service needs.

Air Conditioner service was just done and he does a great job, on time, and great communication,…read morecustomer service is top notch.