I am very picky, take excellent care of my car and love the way it looks. But accidents happen and…read moreBrian has always put my cars back together beautifully over the last 8-10 years. I get it back in better condition than when I gave it to him - it looks new!!! The insurance company deals directly with the Classic Auto - one less hassle for me. I can't stop accidents from happening but Classic Auto makes it as painless as you can possible expect and they do an excellent job of putting things back together.

Brian and his team have fixed my dinged and crumpled Audis, Benzes, and Mini Coopers for over 10…read moreyears and each has emerged from his shop looking better than before. They'll deal directly with most insurers and streamline the process, including direct-billing, so that the customer needs only settle up the deductible before driving away. Real pros and I'd settle for nothing less and no one else on the Shoreline.

I HAD A GREAT FRIENDLY EXPERIENCE AND PRICE! I recently purchased a new 2024 Nissan Frontier from…read moreGrossman Chevrolet/Nissan and more specifically from Assistant Sales Manager Sarah Kelly and Sales Manager Ariel Pagan. #1 There was no slick pressured sales talk from either Sarah or Ariel. Conversations were common sense and business logic. I enjoyed their relaxed demeaner and conversations. #2 I came in prepared with invoice and quotes on the value of my trade in vehicle. I believe I got a fair deal and they made it easy for me. I am 72 years old and have been around the block a few times with car sales people. They made my experience a pleasure. Thank you Sarah and Ariel. Cliff

Several weeks ago I noticed my vehicles batteries were a tad sluggish. Like a buffoon I figured…read morewait a couple weeks and have them changed out during regular maintenance. Well after boosting my buggy I threw the dice and called service at 10am. They took me right in and changed out the batteries. These guys are fantastic!

Had a dented door and nasty acid damage all over the rear of my Polestar 2 from a parking lot. This…read moreshop brought it back to an absolutely perfect finish and handled insurance from start to finish. I couldn't believe the transformation. These guys are pros -- won't go anywhere else.

From the owner: Automotive customization auto spa! Your One-Stop Shop, Located in Hamden ct for Vinyl Wraps, Tints,…read moreDetails, Powder-coating, mechanic & more! Contact us and book now

They were easy to work with and affordable for work I needed done that was not covered by…read moreinsurance.

Excellent experience! He repaired the dent and paint damage on our car, and the result looks almost…read morebrand new .. just like before. After we texted him, he arrived within 10 minutes and got the job done quickly and efficiently. His decades of experience in auto repair are immediately noticeable through his confidence, skill, and attention to detail. Highly recommend him for anyone looking for reliable, professional, and high-quality auto body repair!

I hired Johnny on the Move Mobile Dent Repair. After sending him clear photos of the bumper damage,…read morehe quoted me $500 and said it would take 1.5-2 hours. When he arrived, he suddenly claimed the job was "much bigger" than he thought and raised the price to $800, saying he originally believed it was only a 30‑minute job -- even though his quote already said 1.5-2 hours. He was polite and smooth about it, and said I didn't have to go through with the repair, but realistically, once someone has driven to your home, you feel stuck. I agreed, and the final repair was good. No issues with the workmanship. My issue is the honesty. The story changed multiple times, and the price jumped significantly despite him having photos beforehand. The work quality is solid, but the experience felt manipulative. Future customers should be aware of this.

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

CAUTION! High labor rate may cost you when you're presented with final bill…read more My family, or I, over the past two decades, have brought several cars to be repaired by Superior'sbody shop, and we were always pleased with the results. However, our most recent repair experience was shockingly disappointing, and eye opening, to say the least. We used to trust Superior Auto when it was run by Tom, senior. Not any more. The business seems to be now run by Tom Junior, and their focus seems to be more on extracting as much money from a repair as they can get away with. We were given an initial estimate and was told by Tom that it could change, "once we get into opening things up --we may find things that will need to be covered under a supplemental claim that you can submit to your insurance carrier." The repair was to fix a four-foot long scratch on the passenger door. Little did we know that Superior's labor rate was significantly above the area's average labor rate. Without checking with us or the insurance company, Tom proceeded with repairs without getting our final approval and when the job was finished we were presented with a bill that was $2,000 over the original supplemental estimates by both parties. Our insurance company refused to pay the higher bill which was far above the supplemental estimate. The difference was due to Superior's high labor rate, which was about $40 over prevailing area rates, according to our insurance company. Refusing to negotiate a compromise,Tom gave us a a business card of an attorney that specializes in fighting insurance companies for these kinds of disputes. His take it or leave it attitude left us with no choice-- we needed our car back and paid the inflated bill out of pocket. A $6,000 bill to repair a scratch in the paint and to replace a door handle-- I shudder to think what an actual fender bender would cost with these guys. However ,the greatest disappointment was not being made aware of the discrepancy between the body shop and insurance company's estimates before the repair was initiated. We'll never go back to Superior Auto for any work. If you too too, bring your business to this shop be aware of this practice and run away if Tom tells you "We can submit a supplemental estimate..." unless your insurance company will cover his labor rate.

I had a very unprofessional experience with this body shop. The owner tried to get me to send a…read moredeposit even though he couldn't give me a clear timeframe for when the work would actually be done. On top of that, he was very rude and dismissive on the phone when I asked basic questions about scheduling and the process. I wouldn't recommend doing business here unless you're comfortable paying upfront with no clear plan and dealing with poor customer service.

Great quality and professional service. Highly recommended. Kevin is great and paint matches.read more

I have been bringing my cars here for details and PPF the last few years. JT is professional and…read moredoes a beautiful job on my cars. I used to drive all the way to Norwich to get my car detailed. He's a few minutes away and I will keep taking my cars to JT.

My car was a mess and I had a dent in my drivers side door from a big truck that was parked next to…read moreme in Big Y. I was overdue for detailing and started to look at local businesses. I decided on JT's and I was not disappointed. In fact, I was thrilled beyond words. I paid a little extra to have the dent removed and you cannot tell it was there. My ride to pick up my car was called away and they were nice enough to drop the car off to me. I would highly recommend JT's-he did an amazing job! Go there! You will NOT be disappolnted! I'll be getting my car detailed 2x annually going forward.