Carlos and his team were amazing! He addressed all my concerns, provided me with a booklet of…read moresample shingles, and educated this first time home owner on proper maintenance and care for a roof. He even drove around my neighborhood before he came to my home to give me an estimate so that he could show me what types of roofs my neighbors had, and how they would hold up for me if I were to choose them. We got our entire roof replaced during the last few snow storms, so Carlos had to reschedule a few times. I'm glad that he put the welfare of his workers before the money; that's what's important to me and that is what shows a great work ethic. I'm new to Richmond, and I've found that a good work ethic seems to be uncommon here. Carlos was available by text and email as well. In this digital pandemic age, sometimes it can be hard to actually answer the phone, so that was great for me. The best part of all, out of every quote I received, his was the best price! We decided to get the dimensional tab, and another business quoted us 5 thousand dollars more than Master Pro Services (no exaggeration!). His work comes with a 5 year labor warranty, and the dimensional shingles come with a 30 year, one time transferable warranty, so it's safe to say that I feel I can rest easy now because of Master Pro! Thank you guys so much!

I will use MasterPro in the future for sure! I am so happy with my interaction with them from bid…read moreto job completion. I think it is hard to find quality work in Bend and I am so relieved to have found this company. We had our gutters cleaned as well as our dryer vents. Excellent work, excellent communication, and fair prices. Thank you to Mike, Keoni and Shylohe!

Got estimate for new roof. Representative was very good and responded with frequent texts and…read morefollowup. In the end I did not choose them but definitely had a hard decision. Very much appreciated all the follow up

Great experience with this business. We called after a giant tree fell on the house, and lucky for…read moreus it only punched a small hole in our roof. Hooray for old brick home invincibility! Chris came out to take a look, the quote was reasonable for the area and damage. Iris made sure to get a team out the next day due to a rain storm in the forecast. I thought I was going to need to climb on the roof and tarp it myself somehow, but nope! The crew arrived on time, and accomplished the fix without any issues or surprises. Professional, clean and fast. All said, I know who we'll be using when we get our roof replaced next year.

WARNING: be really careful. i engaged four gutter companies to inspect a very specific 10-ft area…read morewhere my gutter had become disattached. 3 of the four(all members of BBB) didi't even require a ladder before giving me estimates btw $500-$1000. simple problem. yet these entitled jerks started climbing onto my roof and ripping away some rotted wood on a window sill(all captured on ring camera). they were on the hunt for a bigger estimate. they scared the shit out of me when they popped up outside my window on the third floor. the owner then tried to gaslight me and changed her story repeatedly to justify why MY permission to climb all over MY house was...wait for it... unnecessary. in the end she literally blamed ME as being the problem. DO NOT USE THEM IF YOU HAVE A SPECIFIC PROBLEM. THEY SEEK ACCESS TO YOUR HOUSE TO TELL YOU YOU NEED THOUSANDS OF DOLLARS OF REPAIRS. THEY ARE A RELIC FROM LONG AGO. like the mechanics who told you your car needed a new engine regardless of its condition. My advice? Avoid.

I recently reached out to RVA Gutter Pros to get information on cleaning my gutters. Jennifer…read moreresponded to my message in less than 30 minutes and was extremely thorough in regard to service expectations, payment options, etc. I was impressed and decided to get them to do the work. The very next morning, as promised, a tech rang me first thing to let me know they were on the way. Aiden and his assistant not only did an excellent job cleaning my gutters, but took pictures and video of trouble spots and a soffit that had some damage. Aiden explained what was causing the problem and provided some potential solutions. They then did a fantastic job cleaning up and even cleared off my entire deck! It has been a long time, since I have experienced such professional and outstanding customer service!!! I would not hesitate to use this company again in the future (and plan to)!!! Their website claims that their mission is to "treat their customers and each other as family"... and based on what I have experienced thus far, they are living their mission!!! THANK YOU guys for an excellent job!!!

N. B. Roofing and Handyman Services provided quick, efficient and quality service. I would highly…read morerecommend them to anyone. I used them for two separate projects. I'm very pleased with the results on both.

From the owner: We are a family owned and operated business. We love helping out our communities being able to find…read morequality work at affordable prices. Our company treats each and every customer like they are family to us, We also offer free estimates to our customers. N.B. Roofing & Handyman Service – The Original Virginia Roofing & Handyman Experts Serving New Kent, Mechanicsville, Richmond, Midlothian, Mineral and surrounding Virginia communities, we provide professional roofing, gutter, siding, and small-scale handyman services with integrity, compliance, and accountability. Our legally compliant, customer-first system delivers high-quality results with clear agreements, transparent pricing, and documented processes from start to finish. Our services include roofing repairs, leak diagnostics, and preventive inspections, gutter cleaning, repair, and reattachment, vinyl siding and trim repair, light carpentry, yard debris removal, and small structural repairs. We offer direct owner communication, a transparent 50/50 payment structure, full compliance with Virginia handyman and subcontractor laws, documented subcontractor agreements, and a zero-leak lead tracking system to protect every client. When you hire us, you’re hiring the blueprint itself, not an imitation. Call 804-937-7413 or email NBRoofingservice@outlook.com.

The roofing team did a great job. the foreman Michael listened to all my concerns and accomplished…read moreall my request. They cleaned up everything and came back after the job to clean areas that I noticed. Professional and polite. We had to leave the house for a medical appointment, and they assisted my wife who is in a wheelchair.

It occurs to me I never updated the initial review. The project went off without a hitch. I now…read morehave a new roof with which I'm very happy. There was a question about a railing on the front of the carport roof. They removed it to install the new roof, but then asked me if I wanted them to replace it. They explained the railing will require bolts that compromise the integrity of the new roof. I told them to leave it off. Very satisfied with the job.

Very friendly and reliable. Performed exactly as requested…read moreand in short order. Even did a little extra repair that was not included in the original quote.

From the owner: Ryders home repair offers professional roofing services, such as full roof, replacements,…read moremaintenance, and repairs. We also provide services such as gutters, windows, siding, replacement, and many other home maintenance services. We pride ourselves on being completely involved from sales to completion having our hands on the entire project to ensure quality and craftsmanship comes first. Let our family owned and operated company handle all your roofing signing and window needs.

I want to recommend Austin Gregory with SlopePro Roofing. He is my go-to guy for commercial…read moreroofing. I refer and introduce him to property owners, managers, and contractors to protect their investments with complete building envelope solutions -- from flat roofs and metal systems to coatings, waterproofing, and exterior restoration. He is not into quick fixes. He focuses on delivering long-term performance. He works closely with his clients to meet their unique needs with cost-effective solutions and executes the projects with excellence. He has a great ability to meet you where you are and listen well, so he can understand what you are looking for and deliver on it. If you are looking for a partner in commercial roofing, not just a vendor, give Austin a chance.

If you need a new roof SlopePro is definitely the way to go! Justin was great at communicating…read morethroughout the whole process. They are very thorough and really make sure the job is completed to a high standard! They also cleaned up all of the debris from the old roof and you couldn't even tell they were there after the job was complete. Our roof looks absolutely beautiful, I cant recommend SlopePro enough!

Beautiful roof and worked with us for our job specific quirks/needs. They didn't play pricing games…read morelike all of the other contractors who we dealt with and were extremely reasonable on their pricing for a quality roof. They were extremely professional, communicated well, and came across as straight shooters above all the other yahoos we dealt with. We were pleasantly surprised and the roof has held up during all this crazy weather. :)

Please read til the end!!! My parents had their roof replaced in 2016. Every time it rained, there…read morewas water dripping from the bathroom vents. We reached to the original company that completed our roof, and they refused to come out and resolve the issue(s). I called a few different companies to get estimates on the repair for the roof and SlopePro Roofing was one of them. Derrick (Project Manager), who came out and inspected our roof informed us that we could get a repair, but we will have to redo our whole roof in -5 years. The other companies tried to scam us and stated we needed our roof redone ASAP. Derrick was honest, understanding, and upfront. The service from the initiate visit to the completion of the job was 100% customer satisfaction. Derrick took the time to explain everything to me and my parents. He did not try to upsell or pressure my parents into getting a new roof, but rather the facts (repairs vs replacement). Sent over the estimates (repair vs replacement) and had 3 levels of options to choose from. We ended up replacing our whole roof because it made more sense and the prices are very affordable. We ran into a slight hiccup on the day of, but Derrick stayed in communication at all times and answered each and every question we had. The issue was resolved within minutes, and my father is extremely pleased with our new roof. Overall, we had an excellent experience with SlopePro Roof. Derrick made sure my father was happy with the new roof before collecting any payment from us. We appreciate everything SlopePro Roof has done, and I highly recommend SlopePro Roofing, you will not be disappointed!