Both Page and Pat gave a great customer service. No pressured to buy and the process was very…read moresmooth. Page went the extra mile to complete my purchase.

I had an excellent experience selling my car at this dealership. Patrick and Page were both…read moreincredibly professional, friendly, and knowledgeable throughout the entire process. They took the time to answer all of my questions honestly, provided helpful advice, and made everything easy to understand. What really stood out was how smooth and efficient they made the entire process. The paperwork was handled quickly and professionally, and I was in and out in about 20 minutes. They made what I expected to be a lengthy process completely stress-free. I truly appreciate the outstanding customer service from Patrick and Page. Their professionalism, efficiency, and genuine willingness to help made this a great experience. I highly recommend working with them if you're buying or selling a vehicle. Thank you both for making the process so easy!

Bought a car around a month ago and it's been running perfect ! Seller was very nice, honest &…read morehelpful! I took it too a mechanic a few days ago to get a oil change and they were in shock on how good the engine looks and they said I got a really good deal on the car & that It should last me a very long time as long as I keep up with the maintenance! Thank you again I'm so happy with my choice on my first car !

I dont know where to begin. I've been in sales for many decades. I've been on both ends of the…read moresales process. I dont normally take the time to write reviews, but this time is much needed. People are really quick to write a negative experience, but rarely take the time to write about a good one. So, here it goes... I had unexpected car problems with my commuter. I had a really bad week and this was the last thing I needed. Long story short I needed to replace my commuter. After visiting a couple of lots in Salinas, Watsonville and Gilroy, luckily I ended up at KB used auto sales. The gentlemen there were a pleasure to work with. Not pushy or douchey if you know what I mean. The owner showed me the cars and the son handled the rest. I have to say, the young buck was a pleasure to work with. One of the most modest and humble young men I've encountered. Great things are ahead for him for sure. After a couple of days of negotiations, we landed on a deal we were both comfortable with. The car I purchased was older but had really low miles.. I mean really low and only 1 previous owner. They have a great selection of cars, some beat up ones (more than likely trade ins). If your looking for a used car, give them a look.. you wont regret it.

Bought a used 2022 Kia forte 6 speed manuel GT. I looked every where for a decent used manual…read moretransmission car. Was very hard to find. My credit wasn't the best. I live 1.5 hrs from here. I wanted to make sure I would be financed before I went to look at car. They did just that. I LOVE my Kia. Super fun plus has alll the bells and whistles. They were great there. Took sometime to get all the paper work done. Was worth it. I definatley would go there again.

Standard car dealership, they add on stupid fees you cannot avoid like theft deterrent.. they were…read morenot happy I dont want gap insurance nor the 3k warranty offered either. The first APR% they offered me was around 18%, what the actual fukkkk. (I came with 6% !?) Take it at face value, buyers always be aware. Overall my experience was ok, however they did not deliver as promised so I am updating my reviews to reflect reality. I am happy with my purchase overall, but they sold me a vehicle that needed some things (Tesla, TPMS all bad and now I have to pay to replace them) and they will not make good on that now. Several calls later, Thomas still didnt do what he said. So, no I would not go back and give them more business. Word of mouth is important along with a good and honest experience. Women beware, men run that ish.

Say... You coax your…read moreboyfriend's perfectly maintained '85 DIESEL Mercedes Station wagon from his father's house while in California on holiday. Then... You drive said dealership-maintained car to your hometown where your A.D.D. kicks in and you fill the afore mentioned DIESEL car up with *wait for it* UNLEADED gas. Somehow through the shame...the horror...the hiccup cries and desperate refrains of, "My boyfriend is soooo gonna break up with me" I got the car towed to Greg Bean Auto. A few facts about Greg Bean Auto 1. Greg Bean stayed in constant communication with myself and my boyfriend (3000 miles away) 2. Greg Bean can fly (this has not been confirmed) 3. Greg Bean et al. actually fixed the car in less than a day and fixed the car's power locks too; a job that had been estimated at $900 at the S.F. Mercedes dealership (no lie). He gave us an amazing deal. 4. Greg Bean is a huge proponent of Bio-diesel. Which I don't know much about, but I know all the kids are talking about it so it must be good. 5. Greg Bean doesn't advertise. We happened to find a glowing review on Yelp. G.B. is clearly in it for love of the game and that's pretty cool. In summation- if Greg Bean tells you to drink the Kool-Aide, you should.

I had found Greg on Yelp with glowing reviews, so I decided to try him out…read more Part 1: I have a 02 Mitsubishi Lancer (not EVO) and it had a check engine light on. My friend had checked out the car and said it was a O2 sensor, which I replaced but it was still on. So I went to Greg's for some professional help (on Halloween no less). He was very friendly, did a free scan, and reset my engine light because the read-out was indeed just that. Problem solved! I was able to return the other O2 sensor and save $60! What a Treat! Thanks! :D I wanted to give him 5 stars but experienced a disheartening part 2. Part 2: I needed an oil change (I forgot about it the first time I visited) and I figured I'd give my business to Greg since he's made a great impression on me the first time. Unfortunately it ended up taking way too long and costing quite a premium. I scheduled for a 10:30am appointment and arrived there on the dot. All the car lifts were taken when I arrived and it took until around 11:15 before getting to my car onto the lift. I was called at 11:45 to take a look at the car in which recommendations were given for timing and drive belt replacements. Greg said he will check on the factory recommended replacement times and pricing details, but it seems the computer was pre-occupied with another task. Then a complicated personal phone call came in and I waited again for him to get back to me. I am a very patient guy and always give people the benefit of the doubt, thinking their day is just unusually busy, but it was 12:15pm and I felt I couldn't wait anymore. I found his son Greg Jr. and had him look things up for me. Shortly after, Greg Sr. finished the call and was able to ring me up so I can get going. The price he was going to ring me up for was $102! 0.0!! Needless to say, I was stunned! Now, I have to admit I never asked for a price quote ahead of time, but I figured an oil change could only cost so much! Boy was I wrong! It's especially staggering since I just moved from San Jose and was used to $20-40 oil changes. He told me they charge 1/2 hour minimum labor (based on $100 per hour) and that he used Mobil oil and a Bosch filter - I found it retails total $27 locally, which translates to about $70 for labor. In the end he lowered it to $76 as a first time service. Greg Jr came and gave me the quote for the belts, I paid and left at 12:30pm, still a bit dazed. I felt kind of sick afterwards. Now that I think about it, I never did sign anything allowing for work on the car beforehand. In retrospect, I should have definitely asked for an estimate ahead of time (perhaps one should have been provided regardless?) and spoken up much sooner regardless of their workload. Lastly, I am not saying Greg is not good at what he does, I'm sure he knows his stuff inside and out and has a great attitude, but for maintenance duties there are other places that are willing to do the work faster and more professionally for a lot less.

Great dealership! The staff and sales person were very friendly and the whole process of buying a…read morecar was painless. I feel that I got a really good deal after shopping around for a WHILE! These guys really came through and I'm lucky they did as my lease was coming due and I was running out of time. Thanks so much for the great service and selling me a great car!!

Went here to check out a car they had listed on Facebook marketplace, ended up getting the run…read morearound from the salesman. Car was more damaged than what was shown in pictures, and had 10k more miles than listed. In addition he had issues with the car alarm randomly going off. After showing interest in a straight trade while communicating on Facebook, he then tried to backtrack, claiming my car was worth $700. Would not recommend going here, you're better off with a private seller or real dealership.

INCOMPETENT!!! We went in telling them we needed a clutch…read morefan in our Motorhome and the steering had a little wobble! After they diagnosed it, they said we needed a new fan Drive gearbox and a new steering box. Well after almost a month in the shop the RV was worse off and we overheated right out of their gate! Had to limp it back, and they then decided it needed a new fan clutch!!!! Imagine that!!! After another 3000.00 for the fan clutch we drove it out of their shop and directly to a Peterbuilt shop. They did a full front end inspection and they determined the tires needed to be balanced. So, the entire front end problem was the tires not the steering box! We will be turning them in to the Ca Bureau of Automotive Repair (BAR) and we will end of in small claims court! DO NOT GO THERE!

We full time in our RV, which is 30 years old and they only made 30 of them. So, yea, parts are…read morehard to come by. The original air suspension was finally kicking the bucket after a full year of traveling. We called a lot of places. Watsonville Diesel took us on! FIVE MILLION STARS all the way. We were able to text the office with any questions before and during our visit. We ran into some hiccups with parts matching up and throughout it all they gave us clear communication. They worked hard to keep us close to our original quote and were transparent when additional work would cost more. Trust them with your (diesel) home on wheels, you won't regret it! There's a great food court style conglomerate of businesses including pizza, Mexican food, coffee shop, and beer garden right next door where you can spend your time during those lengthy repairs! Thanks Watsonville Diesel!! We felt welcomed and at home with you!

Amazing job to the guys here. I came in talking to Leo and upon arrival Kevin got me attend and for…read morethe final sales we finished the deal with Alex . They all and the team here were amazing. Great job on making us feel comfortable buying the best vehicle we came in for. We came down all the way from Fresno a 2 hour drive which was the best decision we could have chosen. Thank you guys again. We will definitely come back to get another one from these guys or any of their sisters stores . Gills automotive stores

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

Working with Victor was as good as I customer service gets. I bought a new car and needed to sell…read moreit after only 6 months with not accidents and low mileage. Needless to say, I knew I was going to lose a lot of money. I posted my car on Craigslist and had a bunch of low ballers. Victor not only gave me a fair deal but provided the most convenience for this transaction. Efficiency, communication and honesty are the 3 words best used to describe Victor's business approach. My questions and concerns were all answered, all documents and procedures were clearly explained then a quick visual check of my car was all that was needed to complete the deal. Victor was very personable and willing to help out. Even gave me a ride back home from Burlingame to San Jose. Would highly recommend, best customer service I've had in years.

I'm gonna have to agree with everyone on here. Victor is…read morelegit and professional. He set us up with a prius v at a fair value and even though there were some snafu's with some of the paperwork since we were also moving houses at the same time, he got us course corrected and everything worked out well. I would recommend Victor to anybody.