We recently hired Sequoia Flooring to replace approximately 2,400 sq. ft. of LVP with engineered…read morehardwood throughout our two-story home, and we couldn't be happier with the results. Our project manager, Eder, was fantastic to work with from start to finish. He was extremely communicative and stayed on top of every detail. Choosing the right flooring is a big decision, and Eder was incredibly patient while we weighed our options, even providing full sample boxes so we could see how the wood looked in our own light. One thing we really appreciated was Eder's transparency. Before the installation began, he walked the house with us and highlighted specific areas that needed extra attention. Being aligned on the solutions beforehand saved us a lot of stress and ensured there were no surprises mid-project. The crew was efficient and actually finished the entire job ahead of the original schedule. During the final walkthrough, we identified a few minor items that needed touching up. Eder handled these immediately and was more than happy to ensure every detail met our expectations. If you are looking for a professional team that prioritizes communication and quality finishes, I highly recommend Sequoia Flooring. Ask for Eder!

Working with Sequoia Flooring was such a great experience! I found them here on Yelp with the other…read moregreat reviews they've received and they fully delivered. The quote process was quick and easy, the communication was smooth and supportive -- Kevin is the best! I refinished the floors in approx 70% of my house so this was a big investment and I am so grateful I went with Sequoia. The whole process was made so simple and seamless and was complete within 2.5 weeks (from quote date to completion of the process). My floors look AMAZING and I'm really happy with how they turned out! Thank you to Kevin and the team for everything they did!

If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

We were in the process of getting a new refrigerator, but an overhanging countertop limited our…read morechoice. We contacted Eshed about trimming the countertop. He is extremely skilled and easy to communicate with. Thanks to Eshed, we got the fridge we wanted. I will call him again for future projects.

Robert and Jason were awesome. We got 4 quotes to replace the floorboards and baseboards in our…read more1300 sq ft room, and The Floor Center's quote was the cheapest. Jason got the work done in half a day. 5 stars.

Jason did a great job with trimming door to get the right floor clearance. Appreciated the…read moreattention to detail - he made several cuts down to the 16th inch just to make sure the final outcome was perfect. Cleaned up after, no issues. Ray and team were easy to communicate with. Everyone was on time and on budget. Would recommend.

I have used Carlos and his sons for multiple bathrooms, kitchens and other stone and tile projects…read moreacross two houses now. They always deliver fantastic quality work, on time and at a reasonable price. I don't trust anyone else when it comes to this type of install. Some photos of projects attached.

Excellent tile work by Carlos. He installed new tile around my fireplace as well as the hearth…read more The entire process was smooth and professional. I highly recommend him.

Dennis and team were a delight to work with. He was extremely professional and honest about our…read moregarage conversion project and very proactive in finding solutions. We we're undecided on which flooring to go with but they were very patient and informative and helped us understand the pros and cons of certain materials in our space. We visited their showroom to view samples and bring home to see in person, which made all the difference. They are dedicated to getting the job done right and not cutting any corners. Very easy to communicate with and super reliable. They're just a text or phone call away. Overall, a really great experience!

We had an excellent experience with Skyline Flooring from start to finish. Dennis, the owner, was…read moreprofessional, responsive, and took the time to walk us through the entire process in detail so we knew exactly what to expect. His transparency and knowledge really stood out. Pablo, the lead installer, and his crew were outstanding. They were extremely thorough, respectful of our home, and kept everything clean and organized throughout the project. You can tell they take real pride in their work. They removed our old engineered wood flooring and replaced it with rigid core vinyl, and the transformation is incredible. The quality of the installation is top-notch, and the attention to detail did not go unnoticed. If you're looking for a flooring company that delivers on quality, communication, and professionalism, I would highly recommend Skyline Flooring.

This company did an excellent job regrouting my entire bathroom including the shower. The tile is…read morethe 4"square ceramic you rarely see anymore...Now, it looks brand new. Highly Recommended!

After a brief back and forth, Randy came over to my house to assess the work I needed done on…read moreexisting tile. The tile in one bathroom was discolored, and he said it could be cleaned and sealed, and we needed tile flooring in our other bathroom replaced. Randy was friendly and approachable, and I planned to see how the smaller project went before hiring him for the larger project we needed tackled. Unfortunately, the experience was awful. A subcontractor/employee showed up on the agreed date to clean and seal the tile, and spent a couple of hours what sounded like physically scraping the tile - not what I expected. His coworker showed up a couple hours later, and told me that this plan was not going to work - that even if they could get the tile clean and seal it, the staining would come right back. He told me to have them leave, because Randy would still charge me for them being there. I went in the bathroom after they left, and it literally looked no different except there was dust everywhere - they did not clean up. I waited for a follow-up call or email from Randy - nothing. I was mad, but decided to put it behind me. A week later, I received a bill. I wrote a very frank email to Randy explaining my disappointment with the workers sent, the fact that no work was even done, and my confusion that he didn't even bother contacting me afterward. He apologized profusely and said he would follow up with me the next day. He did not follow up with me about the work, ever. But I have still been getting bills from this company!! I have emailed him multiple times, and he's told me to ignore them, but that is not an acceptable response - every time I see one of these emails, I am newly angry about the time I wasted on this endeavor. I gave him plenty of time and opportunity to make this right, and he did not even bother to try. I am writing this review because once again, I have gotten an invoice for this "work". Would not recommend.

They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for…read moresome Flooring, Sergio always takes the time to answer any questions I may have, and provides me with all the options available-from repair to replacement. They also have reasonable price. Obviously depend on the work.

Leveled off the entire yard surface and even elevated the walls of the sump pump to make it flush…read morewith the new artificial turf they installed in our front yard. The finished turf is completely flat and great to walk on with no bumps. Masterful work (I should know as a professional engineer, PhD). Great value too, lower than other contractors who didn't even understand our requirements.

After a disaster at Dal tile where we noticed that 1/2 the tiles were unlike the sample during…read moreinstallation (had to rip it out and start over), our tile man sent us to a number of "big retailers" to find porcelain floor tiles. Nothing was right - we needed a relatively plain, white background floor tile to go with our late 80's kitchen cabinets. On a whim really we went to Porcelanosa in West Hollywood because I drive by it all the time. They had EXACTLY what I wanted and the sales person (Tala) was terrific. She always replied to me by text and email almost immediately for the few follow up questions. Even the delivery went well. The tile had to be shipped from NY and yes, it was more $ than the other Dal tile, but let me tell you, it's gorgeous. The install is nearly complete so I will add photos later.

I have experienced the most worst customer service from Koren Chavez. I went into the store to get…read morea shower handheld, which I thought would be simple enough. However, trying to communicate with her via phone and email has proven to be extremely difficult. She doesn't follow through and ordering a part seems to be impossible because she says she will send me photos and prices but never follows through. All I want is to pay for the part needed so that I can purchase a new shower handheld... And it's been weeks and Koren has been extremely unhelpful. I would like to work with someone else to get my needs met.

Prior to going to Towne Tile, I confirmed availability on the tile that I chose for my kitchen…read more Upon arriving, I browsed for 5-7 minutes to look for additional tile that I needed elsewhere. I waited for help by their office/desk area for another 5-7 minutes. During my time there, the staff of 3-4 completely ignored me and made very little eye contact. Essentially there was only myself and a couple in the store. The staff was more interested in helping this couple. Turns out I ended up getting great service & lower pricing at a tile store down the street on Bascom Ave.

We went in on a Saturday and needed a small amount of tile for a laundry room (55 sq ft). They had…read morea good selection and we easily picked out the floor tile and matching bullnose. Before buying, I asked Chris if he had this in stock as our installers were coming that Friday. He told me they had it in stock in their San Jose warehouse and it would be delivered on Wednesday with plenty of time. Wednesday came and went without a call from Towne Tile, Thursday morning my wife called. They said they would call us right back which they didn't do. I called later in the afternoon as the tile contractor was arriving the following morning. I learned they didn't have the tile, in fact, they don't actually have a warehouse in San Jose. My wife and I were out of time and options with the tile contractor (and other contractors behind him) coming the next day. Ryan told us to come to the shop and pick something else out and he would make it right. We went to the shop and the he only had one other tile as an option. Ryan had a pompous attitude like we were putting him out. We chose the tile as we had no options at that point. They promised delivery to our house that evening for installation the next day. The delivery came and when I checked it, they had delivered the wrong grout. Amazing that nobody double checked after their initial mistake. I immediately drove to the shop and they were long gone 20 minutes after closing. I emailed them and the sales guy called back. He brought the correct grout the next morning. Ryan gave us a discount on the tile, but when I went to take back the incorrect grout and get the credit, he was even more pompous than before. In his eyes, he made no mistakes. I tried to explain that they had: 1. Lied about the tile being in stock 2. Lied about having a San Jose Warehouse 3. Didn't call when the tile didn't arrive 4. Only had one other option available for us 5. Delivered the wrong grout He was pissed that I had mentioned my experience to someone else. I tried to politely tell him that I think we were going to have to disagree on how badly he handled the situation, but he didn't want to hear about it. However, had they been honest about 1-3 above, I would have used another supplier. Instead, I was stuck with moving forward with them at the 11th hour. Do not trust Towne Tile and especially Ryan. They do not have a San Jose Warehouse where the tile is in stock. They rely on outside distributors. Timing on a construction job is very critical. Cut out the middle man and go directly to one of the shops on Brokaw Road. My advise is, if you do decide to move purchase from Towne Tile, *Do Not Pay* until the tile is delivered on time and your order is correct.

Nir was very communicative and efficient, his prices were fair and competitive. He did a great job…read moreinforming me of the issues with my floors before he got started. They were on time, and finished faster than promised. they were clean, and respectful. They sent estimates and invoices, and kept in good communication throughout the process, but best of all my floors look amazing.

We had to replace some of the flooring in our house and called around and got three quotes. My…read moreFlooring Expert was reasonable and definitely came across the most professional. We went with them and I am so happy we did. The rep came and inspected the areas, took measurements, and called the owner, Guy. Then the rep, Kyle, explained the process and cost to me. When it came time to install the flooring, the two man team, led by Angel, came and did a great job. Not only did they do a great job but they were upstanding, trustworthy people, which for me was important because they were in our house.