I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

Hero Air is great as far as I can tell. I mean it seems like nothing comes cheap but they at least…read moreseem fair. I will copy the review I wrote about ABC, which lead me to hiring Hero Air in the first place to give you the full picture: Update: ABC did show up at 8pm the following night and proceeded to quote me $1,363 to replace some components and $475 to deep clean the condenser coil. I was paying for their VIP service and that is the quote I got. I said no way since I trust them zero. Got Hero Air, who get amazing reviews on Yelp to come out and were there within 2 hours. Turns out I needed a new thermostat, which all in for diagnosing, running out to get the thermostat, and installing for $407. He also recommended a deep cleaning and charged me $150, so for $557 instead of $1,833 which wouldn't have even fixed the problem I am up and running 4 hours after requesting an appointment. So when I said above they hope idiots will let them get away with charging triple, I was not exaggerating. ABC deserves to go out of business. It seems like with their AI reservation system and "fluid" scheduling they probably go bought out by private equity and it seems like they are running themselves into the ground. DO NOT USE THEM FOR ANYTHING!

Vladimir and his crew replaced our AC/Furnace/Humidifier. They worked from early morning until…read morelate evening to get the system in a working state, on a high heat index day. They are very flexible on working with my needs and offered a very reasonable priced system Despite some required adjustments due to a different sized system, they were willing to work with me around the pricing. Vladimir is very professional and was in constant communication with me throughout the entire process. I highly recommend Hero Air!

My AC was not working. I called into Chicago HVAC and they were able to send a technician out same…read moreday (Thanks Maria!). The tech resolved our problem within an hour of being here. Great service, the technician took photos of before and after, explained the issue found and how he was going to resolve the problem, and brought shoe booties to keep our house clean. Highly recommend.

Quick same day service for the second time, quickly found & fixed the problem without replacing the…read moreunit. No hassles, good price. Would hire them again.

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

John came by to do my summer HVAC inspection. He was kind, courteous and professional and walked me…read morethrough what he was gonna both before and after. Highly recommend!

Great service! Came out and serviced unit perfectly. Hopefully, I won't need them again but if I do…read morethey are the go to people.

Bill was awesome. Timely on his response to my Yelp request. Accurate in his cost assessment and…read moresuper friendly. I really appreciate him educating me on my boiler and how to do simple maintenance. I usually use a different company but Bill's response and price point were too good to pass up. I'll be calling him from now on.

Good job with my customer. Did have to reschedule but communicated well. Thank you for your help!read more

Service was for my dryer vent cleaning. Came the next day, flat rate, fast and efficient. Very…read morefriendly, and took pride in the quality of their work. Recommend them for sure.

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Jesus did a wonderful job! He was timely, worked efficiently, and offered great feedback and…read moreknowledge on our AC units. I would highly recommend Jesus and HVAC Royal Service.

I was referred to them by my best friend, who had a great experience. I signed up for their…read moremaintenance plan, and Jesus has been excellent--friendly, professional, and thorough. He handled my winter maintenance well, and I recently had him back for the summer checkup. It was clear the previous homeowners hadn't maintained the AC units--they were filthy and both needed a deep cleaning ($100 each). Jesus performed extensive testing on the units, which was much more detailed than what I was used to with Four Seasons. He found a faulty capacitor, showed me the readings, and explained everything clearly. I even double-checked the process on YouTube, and everything he said and did checked out. Overall, he's honest, hardworking, and provides top-notch service. Highly recommended!

Preferred Comfort replaced my air conditioner with a Trane unit back in 2024. It's been running…read moreflawless ever since. Vinny and his crew were great to work with.

Called Preferred for an AC issue. They came on time and communication clearly throughout the…read moreprocess. They recommended a part change rather than pushing for more services, which shows they want to do what's best for the customer. AC issue is fixed. air is blowing nice and cool. Would definitely recommend this group!!