I've been working with tradesmen and contractors in business and personal life for 50 years, and…read moreI've never worked with anyone better than Tony. He responds to calls after business hours in a way that makes you think he's your best friend. Heck, my best friend doesn't respond like that! Anyway with good pricing, and over the top service (even helping you over the phone to avoid a service call) I can't ask for a better professional to handle my HVAC and mechanicals issues!

On June 13, technician Anderson came to fix my A/C. It took 35 to 40 minutes to get it fixed. I…read moream completely satisfied and definitely will call back in the future if other issues occur. Definitely thumbs up! Kiddos!

Have used J3 before. Like the quality of their work. I have used their services for replacing my…read morefurnace and A/C. Would not hesitate to use again in the future. Highly recommend J3

I was running into issues with my home warranty company and decided I'd just scrap it and replace…read morethe AC. I set up a time with Josiah for an estimate. He spent the time to investigate the issue I was having (condensation leaking through to the ceiling below), diagnosed the problem and created a solution to solve it - all in the same trip. He could have just given me a quote on a new unit, but instead he saved me a lot of money this time around. He will definitely have my business when the time comes to replace it as well as any future HVAC needs. I would highly recommend J3 Heating and Cooling, excellent work and reasonably priced.

*** NEGATIVE TEN START RATING ***…read more *** DO NOT HIRE PATRIOT HEATING *** *** DO NOT HIRE PATRIOT HEATING *** *** DO NOT HIRE PATRIOT HEATING *** I don't trust Patriot one bit. Used them because we were in a pinch with no a/c working a few years ago. Replaced two a/c units in our home with them. Also replaced two furnaces. Less than 5 years later and one a/c is not working. Need to replace an evaporator coil. Definitely need to refill refrigerant. Patriot is impossible to schedule for the annual "routine VIP maintenance", as they schedule the routine maintenance (that has been paid for) behind other customers, so because we didn't get that done in time, we're going to be out big bucks. Patriot is a slimy company. They care about padding their bottom line, not about their customers. ----- Purchased AC in June 2021. Patriot replaced an evaporator coil already in 2024. What kind of crap did they install?!?!? Now, one month after 5 year warranty expires, need a new evaporator coil. Patriot DID NOT REGISTER THE Rheem A/C when installed or the replacement evaporator coil, which would have extended to a 10-year warranty. So, this is out of pocket for us. *** DO NOT HIRE PATRIOT HEATING *** *** DO NOT HIRE PATRIOT HEATING *** *** DO NOT HIRE PATRIOT HEATING ***

Everyone I've interacted with is so friendly and polite and very knowledgeable. Our AC units were…read morefailing and the manager made it a point to come out right away - and to get the replacements installed one working day later so that we were back up and running as soon as possible. He was honest about which units I needed and did not upsell me at all. I appreciate an honest, friendly company!

AC wasn't cooling...Travis returned my call fast and gave me a tip to try first before anything and…read moreit worked. He also gave a follow up call to verify it - thank you Travis. It is nice to have a go to for my heating and cooling!

I needed a humidifier installed in new construction home. I'm extremely pleased with my experience…read more They explained things patiently and thoroughly. When they came for the install, they informed me that the original humidifier was not the best fit. Rather than installing it just to get the job done they paused. They recommended a different option that was actually a lower cost and that they would have to come a different time to install it. This shows their dedication to customer satisfaction and making sure the customer has the best product to address their needs. Highly recommend them.

I had booked an after hours service call with DuAll knowing there was an extra charge. Donna…read morecalled around 2 pm saying there was a tech available earlier and asked if I'd be home. Of course I made myself available and she, the tech, arrived around 4. Cat was respectful and listened to my description of the a/c situation. She explained the possibilities and started the process of elimination which included examining the evaporator, which was frosted, then carefully tested for leaks. Finding no apparent leaks, she when outside and attached her gauges and found it was low on Freon, which she had predicted. One pound later the system was up and running. DuAll could have easily stalled the tech but instead offered an early appointment, what an honest business practice. The tech was professional and personable, arriving masked and ready to solve my a/c problem. I highly recommend DuAll.

We've been in our residence for 20 years. Our HVAC system was installed prior to us. We are glad it…read morelasted as long as it has with no issues. Turned the AC on this past Sunday........no cool air to be found. Sent out some requests. DuAll was professional and responded quickly. They were out on-time Tuesday as stated. JR. was informative and honest throughout the repairs. $xxx.xx later it was up and running. JR. finished up about 5:45PM. Went from 85° in our master to 72° by 11 PM last night. A huge thank you for a cool nights sleep!! Major kudos to DuAll Heating and Cooling!!!! Highly recommended. Stay safe, Stay well!!

I needed my furnace fixed fast, a tech was at my house in 30 minutes or less. They charged way less…read morethan the others, the tech waived the diagnostic fee and went straight to the repair and he didn't charge an arm and a leg. I highly recommend.

This company used to be called Marco Heating and ​Cooling, but I guess when you get so many bad…read morereviews, you have to change the name of your company every so often. A tenant called me and said her furnace was not working. I called Marco and met him at the house. He took the panel off the furnace and explained that the blower motor was bad on the unit. It was a part that cost over $300. The next day, he came out to repair the furnace . Upon telling me that the job was completed, I went over there to look for myself. I opened the panel and was shocked when I saw that the same old blower motor was still in the furnace. I called him to tell him I knew he had ripped me off. He was speechless for a few seconds before he finally told me that it wasn't him who installed it. It was his employee. I was suspicious so I asked the tenant what the person looked like that came in to do the repair. She told me it was the same guy that I had met with the day before, Marco! Let's face it, in the HVAC business, most customers wouldn't know an igniter from a blower from any other part in the furnace so it's real easy for a dishonest operator to lie to get you to pay for something you don't need. For example, a furnace might not be operating properly because a sensor is dusty. To correct that, the repairman just needs to wipe the dust off. An honest guy would in fact, wipe the dust off and only bill you for the service call. A dishonest operator can charge you for any number of parts. My guess is within a couple of years, Maximum Heating and Cooling will have another new name. When it does, and as long as it is operated by Marco, I will leave a review for the new company as well. This is a shady operator. ​

Had a new whole house humidifier installed. I called them and had it installed a couple of days…read morelater. Excellent service, friendly staff.

Courteous and efficient and professional! Very happy with…read moretheir service today and the installation of our new heat pump last year.

Last year I needed help with my a/c ducts. Today, my whole a/c ststem was shut completely down. I…read morewas lucky that Ryan was able to make it to my home, 30 mins after I called! I feared my whole system might have needed to be replaced as I followed DIY advice on the internet and NOTHING! Ryan had it diagnosed in about 15 mins or so. Buchner's truly is a caring abd honest business at a level that is rare nowadays. Both during last year's visit and today's visits -they were quick, affordable, honest and even educational. I feel like I know ALOT more about how these systems work and... I know who to call when they don't! Thanks Buchner's (and Ryan!)! I can't thank you enough. ---------------- Update 12/11/17 We had Ryan come out today to look at our hot water heater that stopped working. He did a terrific job. It seems about once a year we need help with something in our 1914-built home. Each time we call Buchner. They are so dependeable- our home is almost like a TV commercial- I told my wife we had a hot water heater problem. Her response, "Did you call Buchner?!?" Its funny now because Ryan fixed our hot water heater. He was clear what was wrong, showed and explained to me the problem, and he repaired it quickly, perfectly. He even gave me advise on what caused the problem and how/what to think about this if problems re-occur. It seems like everytime we think we have a very costly home repair we have to deal with, Buchner sends someone out who is honest and does the job right! In 2014 it was our home's venting system. 2015, it was the house heater. 2016, thermostat. 2017 (today) the hot water heater. All fixed promptly and professionally. They are a blessing. As a disabled veteran, I do not make a fortune. Truly every penny counts. With Buchner, every dollar spent has been a dollar well spent. learn something new about my home with every visit. Friendly and thoughtful office staff too! I cannot express my gratitude enough to be sble to trust a company over the years, to get the job done right and without costing a fortune. Thank you!

This is NOT the company it once was. The level of customer service has truly diminished. I had an…read moreappointment, and their tech arrived 40 minutes early. Keep in mind that during the winter months, they cancelled with me several times because my call was not a high priority. Not to mention their guy had just come out two weeks earlier to check my furnace for leaks, and we talked at great length. However, today EMILY called to say that since I could not make the appointment, they can never put me on the schedule again. Such a horrible level of customer service. It's okay for them to cancel, but because they are there early and I cancelled, it's never scheduled with us again. No problem, I am a homeowner, hard working, and damn sure will take my money and service elsewhere. Not to mention their best technician are no longer here. Take time and do your research; everyone's experience will not be mine, and I don't need to deal with companies like this or EMILY!