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    2 years ago

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    DISH

    DISH

    (2 reviews)

    I seriously hate these giant conglomeration companies that treat their customers like a used doggie…read morebag. We have been having signal problems for the last few days. So they promised to send a technician (Mason) today, Sunday, between 8:00am and 12:00 noon. This morning, i got a call that narrowed it down to between 11:15 and 12:30. Then I got an email saying between 11:45 and 1:00. Then ANOTHER email a little later saying between 12:30 and 1:45. Then I called them and they said between 2:00 and 3:15! Now I am waiting on hold, and the only solution they can offer is either keep waiting, or re-schedule (so I can waste ANOTHER whole day!) Well, where the heck is he? I'm sorry, but at this point, they have ruined this beautiful Sunday for me and my family! Their final solution was to give me a credit on my bill for $5.83 and give me three months of HBO for free (but if I don't cancel then it continues at $15 per month). Not sure what to think, but I wish I could give DirecTV a call right now!

    I have had Dish for 4 years. My receiver is broke and needing to replaced, I called and was told I…read morehad to pay $99 plus shipping for a new one. But wait, I still pay a mnthly fee for it. My bill keeps going up and I lose channels, if I want them back I have to pay for them. The customer service is rude and to do anything to my account there is a cost. I am leaving and will be going back to cable for at least they are regulated. Dish sucks

    Xfinity Store by Comcast - See the pixels??? That's my love paying $200 a month!!

    Xfinity Store by Comcast

    (64 reviews)

    Had more and more problems with customer service over the phone (mysterious charges, promises of a…read morenew better price for all the same services and then having our phone service being shut off and not having all the tv channels and even it seems attempts at gaslighting which took about 3 hours and 45 minutes on the phone) and a technician came out to get our phone back which they accidently (?) shut off. After hearing some of our problems, told us we should try the store since we already tried over the phone. He said he would document he was fixing some of the problems that customer service caused, and we would not be charged for his visit. We tried the store and were given a higher price but were so exhausted took it. The first month's price was supposed to be lower due to all the hassle. We asked for it in writing, even though we had 3 witnesses, and also asked her to include what next month's price would be. We went home thinking everything was fixed and got messages at the top of the screen saying we owed $100 more for the month we paid. We went back to the store again and brought the paper we were given, and it seemed like the guy was just going to tire us out and give us a bunch of information that we already knew (maybe gaslighting?) and wouldn't help us. He didn't seem to care to hear anything anyone else said. He said the first store agent who gave us paper couldn't take off for the technician visit like she said. (She said she had worked there for 10 years and should know what she can do.) We finally got him to get us a supervisor, and she claimed we needed to pay almost $50 and we paid it because we were exhausted and at least it wasn't $100. It is exhausting to have to go to the store and wait to be treated like that guy had been doing. The next month's bill was supposed to be what the first store agent wrote on her paper. We saw the receipt the supervisor gave us said we needed to automatic pay, or it would be about $6 more. We did not agree to this and did not give them the right to retain credit card information. We told the first agent on the first visit we would not do that because we couldn't trust what they decided to bill. The last agent did not ask. Now the bill is about $6 more than the first store agent's written price and over $20 more than the customer service agent on the phone. We had all our time wasted and they kept trying to take more and more while messing things up.

    Terrible!!!!! Always a long wait!!! While waiting for 6 in front of me, after 10 minutes one of…read morethe reps finished with his customer. Instead of taking next customer he went over to another male worker and started hugging and fondling him. After three or 4 minutes of this he finally came back to his station. No wonder there is always a long wait. I finally gave up waiting and left.

    MiFiber - isps - Updated May 2026

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