Before I signed up for internet through Northland I had heard all kinds of bad things about them…read morewhich left me wondering if I was making the best decision for my internet provider since I rely on my internet to keep me working since I operate a home office. I have now been with Northland for over 3 years and have been pretty happy with their service. Costumer service is awful most of the time they are rude and always seem to want to push you off to the next person, However their home technicians have always been great to me they take off their shoes before entering or put on booties over their shoes and go above and beyond to make sure that your problems are solved and that you are happy with your service. When I first signed up for Internet my connection was awful always in and out and never consistent it was really getting bad the first time someone came out it worked really well for about a month but after getting a technician out for the 2nd time they fixed it and I have been error free and steady fast internet ever since, They even gave me a new router because he said it would work so much better then what I had and it has. Rate wise I think they are reasonable for what options we have here in Sandpoint. So if you can get past bad costumer service I would give Northland a try it was worth it for us!

If I could leave 5 negative - I would. Our internet…read morebroadband wifi service is regularly down, doesn't provide full coverage in our home without the use of expensive wifi extenders, and their customer service department should be called the runaround department. Vyve does not seem to care about providing reliable services or meeting customer expectations. They are by far the very worst utility company I have ever dealt with...

I seriously hate these giant conglomeration companies that treat their customers like a used doggie…read morebag. We have been having signal problems for the last few days. So they promised to send a technician (Mason) today, Sunday, between 8:00am and 12:00 noon. This morning, i got a call that narrowed it down to between 11:15 and 12:30. Then I got an email saying between 11:45 and 1:00. Then ANOTHER email a little later saying between 12:30 and 1:45. Then I called them and they said between 2:00 and 3:15! Now I am waiting on hold, and the only solution they can offer is either keep waiting, or re-schedule (so I can waste ANOTHER whole day!) Well, where the heck is he? I'm sorry, but at this point, they have ruined this beautiful Sunday for me and my family! Their final solution was to give me a credit on my bill for $5.83 and give me three months of HBO for free (but if I don't cancel then it continues at $15 per month). Not sure what to think, but I wish I could give DirecTV a call right now!

I have had Dish for 4 years. My receiver is broke and needing to replaced, I called and was told I…read morehad to pay $99 plus shipping for a new one. But wait, I still pay a mnthly fee for it. My bill keeps going up and I lose channels, if I want them back I have to pay for them. The customer service is rude and to do anything to my account there is a cost. I am leaving and will be going back to cable for at least they are regulated. Dish sucks

My mother is not computer literate to say the least. Her printer had a paper jam which she…read morecouldn't figure out how to fix and the only "computer" shop in town was this place. He charged her $35 to take a piece of paper out of the printer. Nice guy huh? Drive to Hayden if you don't want to get ripped off!!

Joel is amazing. I have seen him help folk I have referred with few resources but dire need. They…read morealways come back to say how polite and helpful he was. I have also had a need for help and found his minimum fee to be very reasonable (remembering around $30 plus or so?) I know that Staples refers him all the time for printer work as no-one else will touch those things any more lol You can't go wrong.

People don't tend to rave about telecom companies--but I'm about to change that…read more I've used Spectrum cable services since moving to the Coeur d'Alene area, shortly after they acquired Time-Warner. My internet has been consistently fast and stable, and customer service--while increasingly automated--is still easy to access. With a few clicks, you can reach a real person, and those agents have always been courteous and helpful. Recently, my connection became spotty: frequent Wi-Fi drops and frustrating buffering. Suspecting my aging router, I visited the local Spectrum office and was assisted by Jessica, who was outstanding. I ended up switching to a Spectrum router and signing up for Spectrum Mobile. When the issues persisted, Jessica promptly scheduled a technician. Jake arrived right on time and quickly diagnosed and repaired faulty cable connections. He was knowledgeable, communicative, and took time to discuss my home's layout and connectivity needs. Within an hour, everything was running smoothly. Many neighbors switched to fiber when it came to our area last year. I stayed with Spectrum--and I'm glad I did. From what I hear, some of those who switched now regret it. Technology isn't perfect, but customer service makes all the difference. Spectrum's pricing is competitive, but more importantly, its support is reliable and professional. I couldn't be more satisfied. This company has earned--and deserves--my loyalty.

I'd put 0 if I could. Bills always being raised, constant outages in the area which no inclement…read moreweather for miles to be seen. The store owner just copy and pastes replies as well as trying to cancel, good luck. Horrible internet speeds, constant price changes without notice and constant outages. I've never had a worse experience with a service provider in my life. STAY AWAY Edit after my new service here are my speeds : Download speeds went from 97.79 to 1,309.62 Mbps about 13× faster My Upload: 39.23 737.70 Mbps about 19× faster * Ping 135 to 18 ms * Loaded download latency: 711 to 84 ms Spectrum are straight up crooks! May I also mention that my bill has gone from $109 per month $70 a month.

I recently switched from Charter/Spectrum to TDS in hopes that I would have positive experience. In…read morethe 3 months that I have been a customer there have been at least 3 outages. The current outage has lasted more than 12 hours. For remote employees this is crippling. Then I try to obtain an update via their chat service and after waiting some 20 minutes for an agent and entering my account information no less than 3 times the agent "Fatuma" loses patience with me because of how long my response took to compose, a total of 3 minutes and they disconnected me from the chat and ended the communication. So I try again and get through only to learn they cannot even tell me an estimated time for restoration let alone the reason for the outage. As a 20 year veteran of building fiber networks for ISP's if I ever gave such a lame excuse to one of my customers they would conclude business with me the next day. Nor would I ever accept that as a reasonable explanation from one of my upstream providers if it was offered. When an upstream provider for TDS has an outage TDS receives compensation for the downtime. Do you know what end customers will receive if TDS or one of their upstream providers fails to meet their service agreement? Nothing. I will be switching providers as soon as possible. When failures happen like this in terrestrial networks it is due to fire, negligence or catastrophic reasons and TDS should be transparent with their customers. This isn't a marine route in the Peugeot Sound with multiple breaks and the marine fiber crews are working night and day in stormy weather to restore service. Perhaps TDS should look at a more robust infrastructure and a network topology that lends itself to redundancy with all of the A-CAM grants funded by American taxpayers, instead of fast tracking poor designs that are prone to failure leaving the very people that not only subscribe to their services, but also helped fund the infrastructure that they rely on for work, business and entertainment

We have had TDS for 6 months we signed up with a set rate…read more Are bill has constantly gone up and with out notice. They request payments before it's due. As well as Our service is constantly glitching and slowing down! Not a company I recommend

Worst service ever! I honestly don't know how they're still in business. My cable is completely…read moreoff, or has severe issues EVERY month! They do not communicate to their customers when or if cable will be restored. They don't answer their phones, tech support only deals with internet, and the answering service NEVER has any information whatsoever. They just take a message to pass on to DCI but they rarely get hold of you as they know customers are pissed off. Why the hell can't Cheney get Comcast?! I'm home 24-7 stuck inside the AC with NO entertainment or news! I'm disabled living on a fixed income but always manage to fork over $200 a month weeks before my bill is due. WHAT OTHER OPTIONS DO WE HAVE?! EXASPERATED!!!!!! Going past another 48 hours with no cable, and certainly NO ANSWERS as to when it will be restored or what is being done to fix it!

I wish I could put zero stars. Worst internet I've ever encountered. Davis, if you're reading this,…read moreit's because I've called three times to get my internet restored since it's been out last night and I have yet to receive a call back. If you value good customer service and reliable internet, Davis is definitely NOT the company for you. I've also left the same review on Google so this honest review can be seen on all platforms. :)

Xfinity's customer service sucks. You cannot talk to a real person when you have issues with your…read moreTV or internet. If you DO get a person they put you through circles of things you've already tried at least twice. Additionally their AI chat, goes in circles, can't compute CUSTOMER SERVICE, and won't connect you to a real person. I am sorry I ever selected Xfinity due to their LACK of customer service.

They have the worst customer service I have ever seen. Hard to get anyone on the phone when you…read morehave a problem and then everyone you talk to will tell you something different and will not do what they say or let you speak with a manger That's why I canceled my service and now months later they send me a bill and still want let me speak with a manger. I would not recommend there services at all.

Nyle did an amazing job installing a new TV above the fireplace. Looks fantastic. This install was…read morecompleted in a 1929 home.

Great communication and timeliness. Helped w a tv install w a in-wall mount to hide cords. Was…read moresuper clean, efficient, courteous, etc. would definitely recommend for a unique tv mount or mesh wifi install/setup.