I ordered the premium AAA tow insurance. Near $200 a year. I called for roadside service at 5:30…read moream. The ETA was 5 hours. I was told 80 minutes by the person I contacted for two. Some people have a ridiculously difficult time getting simple tows. Not the good quality product it was years ago. I should have just paid a local towing company.

My son had a flat tire on the turnpike just west of the toll plaza. He called AAA as a premier…read moremember, and almost 2 hours later had not even received a call back from AAA! Apparently they couldn't even find a driver to come rescue him. I had to do so myself, and as I write this, his car is still in the side of the road with NO word from AAA. Run away from these people- their service is utter horse you know what. I plan to cancel tomorrow. Thomas Raney

I was on the side of the road and jack rabbit driver looked in rearview mirror and saw me wave WOW…read moreI was lucky I didn't have my phone and was miles from home also broke down next to ammo plant so would have paid highest price.The driver was heading to another call that was on the way so he helped me and I paid HALF of what independence drivers charge.I will need them again to fix truck .I will definitely call them to save money

Never, ever, use this sham business. Apparently this…read more'business' took a "lowest bidder" contract with the big overseas "lowest bidder" roadside assistance company (one with which many major insurance companies have apparently contracted). Lowest bidder using a lowest bidder; what could go wrong? Right? Well...Jack Rabbit accepted the request and apparently rolled over and went back to sleep. Hours have passed. No-show no!-call no-text ... nothing.

Mike with Sixth Street Towing answered my call and saved the day! My teen has an old truck with…read moreplenty of problems. We have tried other towing services in town. Mike was friendly, prompt and reasonably priced. Saving Sixth Street Towing in my contacts for next time.

Fast, friendly, reasonably priced. I tried to use a tow service thru my Roadside assistance, but…read moreafter giving them my cc nbr, they never showed up. 6th St towing was there within minutes and did a great job for a lot less money. 10/10 recommend!

I would not use this company again. They are not timely or professional…read more This company wasted my time, put me in harm's way by failing to lawfully follow through on the tow service, which was required. This created unnecessary conflict. The tow operator's refusal to comply with a lawful tow directive escalated a problem scenario rather than resolving one. I called this towing company because, upon my arrival home late in the day, an unfamiliar out-of-state car was parked halfway in my yard over the curb and halfway in the street, where there were no other cars around. I called the police to my home so they could verify whether the car was stolen or not, verify the encroachment, and try to notify the suspect neighbor to ask them if they knew who owned the unfamiliar vehicle it was painted grey and the back fenders had been changed out to be white and the front fender was primered grey. The officers approached the neighbor's house and attempted to make contact with the neighbors, but no one answered the door to assist them. The officers then told me they could tag the car with a 48-hour warning to move it, or I could contact an impound tow company to have it towed, and I elected that option. As directed by the KCKS police officers, I contacted this tow comany and asked if they tow impounded, and they said yes, and would I be charged a service fee and they said no. I told them I needed a car that was parked in my yard to be towed. I gave them the police incident number and verified with them that the police had run the plates and confirmed the car was not stolen. I gave the description of the vehicle and the license plate number. They said they would be out in 45 minutes to one hour. After an hour and a half the tow operator arrived. He did not come to my door -- I did not expect him to -- yet he was not setting up to tow the car but walking around it and stoping in the back of it, and I wondered why. After a few minutes of this, I contacted the tow company and said the tow operator had arrived, but he was not doing anything, and asked should go out to talk to him. They said yes, so I did. Apparently, once the tow operator got to the car to be towed, the neighbor, seeing a tow truck, came out of their house and discussed something with the operator. I then came out of my house and walked up to the tow operator and identified myself as the property owner asked why he was not setting up to tow the car. oddly, he did not answer me. I then walked over on my proprety to talk to my neighbors, who had now come out of their house and apparently knew the owner of the vehicle as someone visiting them. I told the neighbors it was unlawfully parked in my yard, and I asked if they had a key to the vehicle so they could move it off my property. and they said no. Then everything went south; they did not tell me that they spoke with the tow operator, and they ( the neighbors and the tow operator) were waiting for the owner to return to move the car. I called 911 because the tow operator did not inform me of this and was not working with me, and I needed to make sure that the police would be able to intervene and tell the person that parked in my yard that it was unlawful, to reassure me in some way that it wouldn't happen again. and also so the police would protect me from harm because I was 1 against 5, and my neighbors were making me out to be the brunt of their aggressions. The police arrived and were able to tell the owner when he arrived, it was unlawful, although the owner continued his tirade. The owner was irate, and the neighbors were happy to hop on the bandwagon. I encouraged him and my neighbors to come to look at the car to evidence how it was parked on my property, but they didnt want to, by their unwillingness to do so and be civil, I'm guessing they already knew.

Alex was nice, he was able to find where I was located. it took time to come get me. that was the…read moreonly part, I wish, it would be faster. Thank you so much Alex for your awesome job!!! I appreciated you!!!

What the actual heck !!!!!!!!! My underage daughter went to a football game and after her game she…read morewanted to enjoy a cookie. Sounds normal right !!!!!!!! Well in the 15 min she spent in Insomnia cookies her car got towed !!!!!!! In the entrance that she entered there is no sign WHAT SO EVER!!!!!! THIS IS RIDICULOUS IT IS ONE OF HER FIRST TIMES DRIVING OUT OF TOWN AND SHE GETS TOWED‼‼‼‼ FOR NO REASON ....... now all I have is a scared young little girl and A RIDICULOUS FEE to drive my own darn CAR that I bought. Absolutely ridiculous the service is also TERRIBLE. UNFREAKING BELIEVABLE. And Guess what they are getting a secret surprise soon so look forward to that IDIOTS. I HOPE YOUR HAPPY because I will be getting the last laugh...... and lastly I have a question. HOW DOES IT FEEL BEING SATINS SPAWN ‼‼‼‼

just wanted to tell every one how above and beyond this company went . Paul was a champ handling…read morethe state trooper for me since I was out of state. is meeting me late at night when I fly in .. after hours !! *\o/* thank you !!

This man was AMAZING!!! He was early, kept me updated, so fast and very kind. He came in after…read morehours just to make sure I was stuck. Would recommend every time!!

Very quick response. Very friendly. Would recommend to anyone and will use them again anytime I'm…read morelocked out.

From the owner: Locksmith servicesread more

Quality Towing was amazing to work with. I called them from out of town to help a family member in…read moreLawrence who had run out of gas. She was SUPER nice and able to help immediately. I absolutely cannot recommend them enough!!! Thank you so much for the amazing service!

Refused to give a receipt. Extremely defensive when…read morequestioning the charges. It all seems a bit shady....

As a girl who knows nothing about cars this place was fantastic! I was stuck on the highway and…read morethey took my car in right away. Tony (I think the owner) was absolutely fantastic. He put all the problems wrong with my car in words I would understand haha! He ended up having to take my car in 2 days within 2 weeks and figured out the problem. They also give government employee and student discounts which is great! They are defiantly the GO-TO auto body shop in Lawrence. So grateful they were able to fix my car! My father in law is also a mechanic and called to make sure they were giving me a good deal and it was which made me feel much better! My father in law said they were great guys and not trying to rip me off unlike other places in town.

Absolute rip off. Sent my KU student son to get an oil change for his 2006 Chevy Colorado. Told…read morehim to be upfront with them about learning to get his vehicle serviced and ask them to help him build trust. They charged him $80 plus $20 in service charges for a total of $100 for an oil change!!! Absolute rip off, purposely taking advantage of an honest kid. Steer far and wide of these con artists.