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    Midwest Mobile Storage

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    6 years ago

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    Extra Space Storage

    Extra Space Storage

    4.3
    (3 reviews)

    Called to inquire on units. Joe was so kind and helpful. We will definitely be calling when we move.read more

    I've been renting a storage space at the Batavia, IL facility for a few months at a rate of $158…read moreper month. Without any prior notice, my February payment suddenly jumped 50% to $238. When I contacted the facility, they claimed they had mailed me a notice--one I never received. They've since offered a "reduced" increase of 21%. But what about the agreement I signed for $158 per month, you may ask...? (see page 8 of the contract)? I also asked how much notice I'm required to give if I decide to move out so I don't incur a penalty. They told me: *Before February 30th if I'm leaving in February *Before March 30th if I'm leaving in March Immediately after hanging up, I received a text message confirming my "notice to move out" of space #-## on 03/01/2026--even though I had only asked a question about the process. When I called back to ask why I received that message, they said it was simply so they'd know I was considering moving out. If they can instantly text me a move‑out confirmation I never requested, it's hard to believe they couldn't have texted me about the rate increase they claim they mailed. I'll let you decide whether this feels like an ethical business practice. To be fair, the facility itself is clean, secure, and conveniently located. But the way they handle communication and pricing feels... less than transparent.

    Midwest Mobile Storage - selfstorage - Updated July 2026

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