New ownership of Midwest Tire has completely ruined the great reputation they once had. My family had used Midwest for over 25 years with no issues and amazing customer service. This is no longer the case. On April 14, 2018, my brother had his truck towed to Midwest with a radiator problem. In a matter of hours it went from a couple hundred radiator fix to a few thousand whole new (refurbished) engine fix. This took two weeks in the shop. When the truck was returned it was having problems at highway speeds and misfiring. When Midwest looked at it, they said it was now a transmission issue (more money) and that they didn't notice anything at highway speed. We decided to get a second opinion this time. There was no sign of transmission issues and all tests came back as the engine misfiring. Took it back to Midwest as the engine is "under warranty." They had switched two spark plugs at installation, so the engine was running two cylinders short and misfiring the first 500 miles it was in the truck. The truck ran better now, but was leaking a good amount of oil. We took it in and was told it was a gasket problem. The truck was dropped off, and we were told it'd be a couple hours. After a full day we were notified that it wasn't actually the gasket, that it needed sealant and they did not have that in stock. So we had to reschedule for another day. As of July 17, 2018, the engine is dead and Midwest is no longer honoring the warranty. They claim the truck was not driven as required with a refurbished engine, nevermind the fact it never even had a chance to sit right due to spark plugs being switched for the first 500 miles it was used. My brother does landscaping and hauls rock, dirt, timber, etc. They claim that due to a dirty/muddy engine when it was brought in to be worked on that the engine failure is his fault. We are out thousands of dollars with a vehicle that no longer runs, leaving my brother unable to work as he needs the truck for hauling. As I stated earlier, we've used Midwest for 25+ years, but they have lost a loyal family now due to horrible customer service, unknowledgeable mechanics, and caring about profit over honesty. read more