My mom and I both visited Midway Optometry for a standard eye exam. We were greeted warmly upon arrival, and our separate appointments started on time. I went first, and I was pleased to do six different eye tests on six different machines before having to jump into a chair to read a letter chart off the wall. These tests were very interesting to experience, and the data they collected were thorough, not to mention quite important for tracking one's eye health. Amongst other things, I learned that I had extremely dry eyes -- something that no other optometrist had brought to my attention before. Luckily, Dr. Matthews explained what was causing the dryness (probably too much screentime) and showed me a nifty trick using a hot compress and a gentle massage to loosen up my blocked eye glands. Needless to say, I found Dr. Matthews to be very knowledgeable and more importantly, very easy to talk to. He was patient when I kept asking one question after another, and he explained why he was writing a new prescription for me in order to help me better understand my own "eye situation. It was clear that he valued educating his patients, and truthfully, I felt far more "in the know" after my session with Dr. Matthews. Overall, it was a very enjoyable visit, and I would highly recommend Midway Optometry to anyone in the San Diego area. read more

I can't say enough great things about Midway Optometry and Dr Steven Giang! From the moment I walked through the door, I was greeted with friendly smiles and exceptional customer service. The entire team was welcoming, professional, and genuinely cared about making my experience a positive one. The eye exam was incredibly thorough, and the optometrist took the time to explain everything clearly and answer all of my questions. I never felt rushed and left feeling confident that I was receiving top-notch care. It's obvious that they truly prioritize their patients' eye health and overall experience. The office is clean, modern, and well-organized, and the staff made every step of the process easy and stress-free. They were also fantastic when helping me choose frames, offering helpful suggestions without any pressure. Finding a healthcare provider that combines expertise, professionalism, and genuine kindness can be difficult, but Midway Optometry absolutely delivers on all three. I left feeling valued as a patient and couldn't be happier with the care I received. I highly recommend Midway Optometry to anyone looking for outstanding eye care and exceptional service. Five stars all the way! read more

Good news... Midway Optometry has been sold, and is now owned and operated by Michael Matthews, OD. My wife and I really liked Dr. Prince, but we did experience the same problems as everyone else with getting our orders filled correctly and promptly by the previous staff. Earlier today I called for an eye exam, and I got an appointment for the same day :) The eye exam itself was very thorough, and Dr. Matthews is fantastic. He is very experienced and professional, and extremely pleasant and personable. As much as we had liked Dr. Prince, I felt like my eyes got more attention and I was given a concise explanation of what my eyes are doing that necessitates corrective lenses. Dr. Matthews also explained what the options are, and how they relate to my needs at work. Right now (through November?) they have a promotion where lenses are being upgraded to Zeiss, which is top-of-the-line. I'm told that with progressive lenses, the difference in (Zeiss) quality is visible. I'm looking forward to finding out. I'll update this when I get them. If you've had a bad experience here before, I think it's safe to give Midway Optometry another chance now :) I was very happy. read more

Absolutely stellar experience at Midway Optometry! From the moment I walked in, I was greeted with warmth and professionalism. The reception staff was friendly and efficient, ensuring a smooth check-in process. Dr. Giang & Dr. Tang were exceptional--thorough, knowledgeable, and genuinely caring. They took the time to explain every detail of my eye exam and answered all my questions with patience and clarity. The state-of-the-art equipment used was impressive and made me feel confident in the accuracy of the results. I also appreciated the wide selection of stylish frames available, and Eva's assistance in helping me choose the perfect pair was top-notch. They provided honest recommendations without any pressure, which made the whole process enjoyable. The office itself was clean, comfortable, and well-organized, creating a relaxing environment. Overall, this optometry office exceeded my expectations in every way. I highly recommend them to anyone in need of eye care read more

Dr Matthews is fantastic! I wanted to get a second opinion for my two year old daughter, who has an astigmatism. He did a very thorough check and I did not feel rushed at all. Plus, he explained how the eye works and what was happening with my daughter, and then re-explained it until I understood clearly. His prices are incredibly reasonable; I paid cash because we don't have vision insurance. He and Dawn are very personable and friendly and my daughter was completely comfortable in the office. I just got a great vibe and felt completely confident in him; he obviously has tons of experience and is also good with kids. The location and parking were kind of the icing on the cake for me because I also have an infant and there is tons of parking right in front. read more

Dishonest staff and Dr. exhibited poor morale character, treats customers horribly, won't return phone calls! Can't get a call back after promises. Dr also cancelled my appointment and posted a security guard at her door to prevent me from entering her office once she discovered I was coming in to complain to get a refund after nearly four months of attempting to properly produce my lenses. Dr Prince is an ostrich hiding her head in the sand instead of standing up to serve her clients best interests and resolve issues professionally. Do not go to this hostile amateur. Very disappointing! I am out hundreds of dollars still trying to get my money back. Looks like filing a lawsuit will be my only recourse. read more

My experience at Midway Optometry was excellent. I booked an appointment for a contact lens exam and was seen by Dr. Steven Giang and Dr. Ashley Tang. Both doctors were professional, knowledgeable, and thorough in assessing my eye health. They provided clear instructions, guided me through each procedure, and addressed concerns about my dry eyes. I was given high-quality trial contact lenses, which were immediately comfortable. Dr. Tang conducted a comprehensive exam, and I was in and out in under an hour. I'm very happy with my visit and highly recommend their services! 10/10! read more

I had a fantastic experience at Midway Optometry. From the moment I walked in, the staff were welcoming and professional. The clinic has the latest technology, making the entire process a breeze. My eye exam was thorough, and Dr. Giang took the time to explain everything in detail, answering all my questions thoroughly. They also had a great selection of glasses. Dr. Giang took extra time to find contact lenses that are a great fit for me. I left feeling confident in my eye care, and I highly recommend this clinic for anyone in need of excellent, personalized service! read more

Amazing eye technology Midway Optometry is a very friendly and helpful place to check your eyes. I had an amazing experience today in my first eye examination of my life. Arrived on time to my appointment and received immediate attention the front desk is amazing. Dr. Mathews is one of the most helpful doctors that I received care from. I really recommend this place to get your eyes checked the eye technology is amazing and painless. Dr. Mathews will take the best care possible for your vision and eye health. read more

First time here and apparently under new ownership. I wish every doctor, optometrist, etc was as helpful and answering questions, explaining contacts, glasses, prescriptions, precautions, etc., etc., etc. I felt like I got an education while there and I would highly recommend Dr. Michael Matthews to anyone. No doubt his practice will be flourishing in the months and years to come. He obviously loves what he does and enjoys explaining anything that he believes you need to know! Awesome... really! read more

I am a new resident in San Diego and I was in search of an eye doctor. I looked around and read reviews and finally came across Dr. Matthew's office. Everything went smooth, staff was very patient and courteous. I didnt have to wait and three separate tests were performed on my eyes. Dr. Matthew's took his time with me to explain everything to me and made sure I understood everything before letting me go. I was overall pleased and would definitely recommed this optometry! read more

Dr. Matthew & his assistant Dawn were amazing! It was my first visit to Midway Optometry and I decided to come here after reading their Yelp reviews. Sure enough I was blown away with the customer service. On top of that, they have a very clean environment, high tech equipment and a SUPERB Optometrist! He was extremely patient and took the time to inform me every step of the way. For sure I'll be taking my kids & spouse here if and when they need glasses. read more

I had a great experience at Midway Optometry! Dr. Matthews was very thorough with his exam and spent a lot of time explaining my eye health and the different aspects of my vision. The front office staff was great from explaining my insurance benefits and picking out the perfect frames to fit my needs at work. They also have a great selection of frames to pick from. I will definitely be bringing the family in with my new optometrist! read more

I'm in town for a short time and needed an exam and some sight correction to get me through required training. I found them using the FEPBLUE Vision website. They are "In Network" if you are a federal employee and have vision insurance. This is a significant discount. Dr Matthews and his staff are first rate. You can do no better.See all the 5 Star reviews below. I heartily agree. Thank you Midway Optometry! read more

Dr. Matthews and his staff explained each test and the vision process. I imagine they do this countless times a day, but it felt like it was unique to me. A very different experience than I've experienced in the past. Vision seems more of an art than a science, and they were very flexible on how I wanted to proceed with contacts to improve my vision. Oh. and I can read this post with my new contact. read more

Service of Dr Matthew and his staff was excellent. The staff was very thorough and Dr Matthews explains everything in details so that both my husband and understood what was going on with our eyes and what we needed to do to help correct and assist with our vision. It was a pleasure meeting him and his staff. I would recommend him to everyone. read more

Dr Matthew's & his staff are wonderful, this was my first ever eye exam and I did not know what to expect, the exam was really thorough and Dr Matthew's explained the results with me, they use top of the line equipment and the location is easy to find, they have a large selection of frames and all in all this was a 5 star experience. Thank You. read more

I received top notch service for the well being of my eyes. The front employee was very warm and delightful to interact with and the Doctor was very informative and easy to understand what my current state that my eyes are in and what needed to be done. With all the help that I got, I know that my eyes will be at ease and at optimal vision =) read more

Dr. Matthews is very knowledgeable and goes the extra mile to explain the results of the exam, how to better care for my eyes, and other things. The staff (sorry, I forgot your name!) is wonderful. She was helpful, on time, thorough and very nice. Thank you! highly recommend, oh! there was lots of easily accessible PARKING. read more