Midas

We came from California to be closer to our kids, but not "Neighbors" as they like the snow in…read moreMaine and I don't! I shipped my 2010 Ford Ranger XLT here because of it's high milage to avoid any possible breakdown on the 3,000+ mile drive here. One evening while filling her up, another patron was commenting on what beautiful shape my truck was in and I mentioned that I was looking to get it undercoated before winter set in, and he directed me to M&M Motors for that, as well as anything else I might need 'cause the shop is the best in the area. Long story short and after reading all the 5-star reviews on YELP! I went in and spoke to "Mack", one of the 2 owners about my pride and joy. That was about a year ago, and I have to say, that this shop is one of [if not] the very best all around mechanical repair shop i have ever had the pleasure of doing business with in the 65+ years I've been driving every sort of automobile you can imagine. Mack and his brother Mike, and their crew have fulfilled my every need and are just the best in every sense of the word when it comes to everything automotive . . . I DO NOT EXAGERATE ! ! ! And, as a matter of fact, They also operate a totally legitimate used car business across the street from the repair shop, catering to the general public and their own clientele. There is not enough room on this YELP page to even begin to describe what these people can and will do to effect any repair you need, or find the automobile of your dreams. They conduct their business, and themselves by what I call the "3-R"s . . . Reliable, Responsible, and Reasonable!!! P.S. This year I purchased an absolutely beautiful 2020 Volvo XC60 SUV for my wife from M&M Motors. (Which she loves.) We couldn't be happier.

Lies about condition of cars. When I have the an opportunity to fix the issue they declined and…read moresaid deals done. I do not suggest anybody to buy from them or have their vehicle serviced.

Shoreline Quick Lube And Car Wash

3.6

(44 reviews)

Julio and team are top notch. Not only does my entire family get their cars cleaned and detailed…read morehere, but we have purchased 4 vehicles from him as well. In a world full of snakes, Julio is a straight shooter and cares deeply about his customers. His prices are always fair and he will go above and beyond to ensure his customers are happy. Strongly recommend doing business with he and his team.

Do not go to this place for any work on your car. I went to change my oil, and they told me I…read moreneeded to replace the plug in the oil pan because it was leaking. My regular mechanic has never mentioned any issue with it before. I agreed to let them do the work, and they ended up installing the wrong plug, which damaged my oil pan. Now I have to spend $800 to replace it. They clearly do not know what they are doing

Monro Auto Service and Tire Centers

3.4

(26 reviews)

These guys do a fast and inexpensive oil change but that's not all…read more.. Great skilled mechanics who will do any type of work with good prices and fast turnaround. One I even brought my own parts and they installed. Great tire quality for the price, got mine here., I've used them for years and even with management changed the service stays amazing.,

What a great place and great service. Raymond the manager, went above and beyond to give me a good…read moreexperience. He was respectful and honest about the work that needed to be done. I was able to get an appointment quickly and was kept updated the entire time.

Gadun's Auto Body

(3 reviews)

My car was hit yet again in a parking lot while I was in the store. I had a horrific experience…read morewith my local Guilford auto body that was recommended by my insurance. My friend recommended this place in clinton. The owner is friendly, communicative, and the work was done fairly quickly for the December holidays. I will definitely come here again.

Brought in our GM SUV with moderate front-end damage. The work was quoted clearly and respectfully…read more Insurance dealt with them 100%. The work was completed on-time and impeccably well. The vehicle was cleaned/detailed to my surprise, as well. I can't say enough good things about Gadun's. I have another vehicle that needs their care. I called and they said to just get the car over to them for some estimations, (time/$$), regardless of any busy-ness. It would only be better if I still lived in Clinton, I was less than 2 miles from them, then. But I would drive much further than the ride from Saybrook that I have now. They are well worth the trip, if you are unfortunate enough to need their services. Don't go elsewhere.

Hammonasset Service Station

4.3

(12 reviews)

Stopped by because there was a screw in my tire. Immediately resolved the issue and took great care…read moreof us. Couldn't recommend them more.

Thank goodness we finally found a full-service mechanic we can trust. Even after the warranty had…read moreexpired, we had continued taking our Toyota Camry to Westbrook Toyota for service. Took it to Toyota last week for a routine service and told them we heard a funny noise coming from the car as we were driving. After examing the car, they had a diagnosis: we needed four new tires (approx $950) and a COMPLETE replacement of the ENTIRE exhaust system, as a pipe was somehow bent and impairing something else. That added up to another $2,300. We asked around, and from the high recommendations we received for Hammonasset Service Station, we took it there. Rich looked at the car right away. He said it needed TWO tires, not four, and could not find ANYTHING WRONG with the exhaust system! Thank you and hello to Hammonasset Service Station. Goodbye, Westbrook Toyota.

Cardone & Daughter Automotive

4.3

(10 reviews)

Disappointing experience under a tight deadline for car to travel to another state and appear for…read morefamily wedding photo shoot. I was told my car was ready for pick-up but the engine work was apparently still in process, and things were not completed or not working properly. Internal communication went sideways somehow this time, but past experiences were better. Was able to get the repairs completed at a different garage in time to make the wedding.

Extremely happy with the way they treated us as customers. Very friendly, very respectful. Changed…read moreour Cat Converter on our older Volvo. Very quick very professional. Reasonably priced. I find it hard to trust people working on my cars but these guys are great. I highly recommend.

Superior Auto - Westbrook

A truly exceptional experience. Tom and his entire staff are professional and willing to explain…read morein detail any questions you may have. The work done on my car was top rate and completed within the estimated time. Would not hesitate to return to them for any issues I may have in the future.

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

D & R Automotive

4.9

(9 reviews)

Always quality work and a fair price! You can trust Cliff to do only the work needed and charge…read moreyou accordingly. Return customer for me and my family for 20 + years !

Spark plugs changed. Good communication. I appreciate their work! Car is running well. I have been…read morelooking for a shop like this.

Oceanside Auto

4.1

(34 reviews)

The best car repair and maintenance company. They go out of…read moretheir way to make sure everything is perfect. Most honest shop you will find. They went out of their way to help with a warranty issue and saved me thousands. I can't say enough great things about Dan and his employees.

They are excellent mechanics and fairly priced. No need to pay inflated rates by your dealer, Their…read morefront office staff is friendly and professional. Highly recommend them.

Westbrook Auto

(2 reviews)

Best kept secret in Auto Repair! I'm almost holding back because I don't want them to get so busy…read morethey can't fit me in! Honest and Fair, always spot on with estimates, never try to Jack up the repair costs like some do! Like on my gas tank replacement they didn't try to add on unneeded things like a new fuel gauge and straps, when the ones I have are fine. Can handle bigger vans, (some small ships can't) don't mind working on old beaters, like mine, but also very skilled at classic and collectable cars and I always see some interesting models in their lot being worked on. Like I said, best kept secret!

I called for exhaust service on my Infiniti and was quoted $2800. But instead of taking my money,…read morehe referred me to another business that could save me money. I was so impressed by their kindness, honesty and consideration. Would highly recommend them!

Essex Detailing & Tire

4.8

(17 reviews)

I purchased another set of tires with Jim and Bev recently and they remembered me from my last…read morepurchase. I needed a repair shortly after and they got me in quickly and dropped my car off to me!

Jim and Beverly were wonderful to work with! Jim and Gabriel did a great job moving me and…read morecouldn't have been more helpful. I would highly recommend and will use them now for detailing and tires. Thank you!

Westbrook Toyota

3.5

(51 reviews)

It was a totally pleasant and professional experience…read more Stacey was our Sales Consultant. Even though our 1st appointment was on a beautiful Saturday summer afternoon with Stacy - - we were late (I-95 . . . enough said), but she was great. She went over the cars available - - we were looking for a certified used car, probably a RAV4 since my wife had owned one for the past 10 years or so. COVID and the supply chain issues have not been easy on the dealerships, but the cars they had were of quality. After going to check the stock again, she came out and asked if my wife would be interested in a Ruby RAV4 just off of lease - - "Red." Stacey said. Oh brother, I thought because my wife is tired of white or green cars; we had even had a discussion a few days back that we'd like to have a redish-maroon car. As soon as I saw it, I said to myself - - SOLD!!! My wife drove it. When she got back from the test drive, my wife was forever "Poker Faced". In fact, Stacey kept asking her what her thoughts were. Finally, I told Stacey that we'd be back on Monday morning. We took the information she gave and left - - but I knew that my wife wanted that car. When we got home, we did some research. The Ruby RAV4 was leased and serviced from Lorensen Toyota. Great for us because my wife had bought two cars previously from them and our daughter had bought one years ago; moreover, my wife always brought her cars there to service and has always been pleased . . . so being a Lorensen Lease/Service car was a major plus. Sunday morning, we decided to swing out to Lorensen's Toyota (when they were closed and no one was around) to walk the lot to and compare cars - - but really . . . I wanted to let her look at the Ruby RAV4 one more time. Despite listing options 1, 2, 3 . . . deep inside I knew she wanted the one she test driven. Monday came and as we drove toward the dealership, my wife asked - - is it still there. Yep. Does it have a sold sign on it? Nope. We made the deal. Thanks Stacey!!! We did our financing through the dealership. Tony was the best ever - - the BEST EVER!!! I can recommend both Stacey and Tony 100%. Let me tell you the best part of dealing with both Tony and Stacey. We talked and learned about each other - - where we were from, food, and life in general. It wasn't just a deal between seller and buyer. It was so personal and caring. Like the "good old days". Give them a chance - - we love them.

I purchased a used camry and a Platinum service plan from Westbrook Toyota. I feel lucky to have…read morefound such a great car and the purchase experience was without complaint. In fact, I had no complaints at all until 7 months and only 4,000 miles later when I found myself with a dead battery with my 3 yr old grandson in the car. Car batteries do not last forever and I do not have unrealistic expectations. My complaint developed when I noticed the battery sticker date was Feb 2019, which means that I purchased a car with a more than 7 yr old battery, after being told upon purchase that the car was just thoroughly serviced and wouldn't need any service until an oil change at 10,000 miles, outside of unexpected issues like a flat tire. I drove the 25 miles to Westbrook, thinking that the service dept would acknowledge what I assumed was an oversight, and install a battery for perhaps cost. I was charged more than $300 for a new battery and only had Westbrook install it because I needed the car first thing in the morning and didn't have time for my husband to get a battery and install. I wanted my story heard and followed up with numerous calls to various managers, including the General Manager. I was extremely disappointed in the customer service that followed, with promises not fulfilled and calls not returned. Eventually, I was reimbursed $100 by Westbrook. I still am happy with the car, which is what is most important, and I would consider buying again from Westbrook if they have a car that interests me. I do hope that the General Manager reads this as a way to improve his business. Customer service, which includes listening to the customer, following through with promises, and doing what is fair and right, is what makes a good business great. This was a costly learning experience for me.

Mal's Auto & Truck Repair

4.0

(27 reviews)

Luis was fantastic! He really went the extra mile to help me get my car unstuck. I'm definitely…read moregoing to recommend AAA to everyone. When Luis first called, he asked some great questions to figure out what was going on with my car. The world needs more people like Luis.

In January I needed my car towed out of the yard. It was extremely difficult to get the tow truck…read moreinto the yard where the vehicle was broken down. Dylan answered the call with his flatbed wrecker and persisted (for an hour plus), despite the difficulty, until he was able to get the vehicle loaded. Yesterday I was faced with the same issue and this time JT answered the call. Once again, despite difficulty, he was able to load the vehicle. He even spoke to the mechanic at the garage and helped explain the issue. These guys went above and beyond to help me and I'm really grateful. Thanks to Mal's, Dylan and JT for helping me. Very much appreciated! Carl Rothen- New London

M&M Motors International

We came from California to be closer to our kids, but not "Neighbors" as they like the snow in…read moreMaine and I don't! I shipped my 2010 Ford Ranger XLT here because of it's high milage to avoid any possible breakdown on the 3,000+ mile drive here. One evening while filling her up, another patron was commenting on what beautiful shape my truck was in and I mentioned that I was looking to get it undercoated before winter set in, and he directed me to M&M Motors for that, as well as anything else I might need 'cause the shop is the best in the area. Long story short and after reading all the 5-star reviews on YELP! I went in and spoke to "Mack", one of the 2 owners about my pride and joy. That was about a year ago, and I have to say, that this shop is one of [if not] the very best all around mechanical repair shop i have ever had the pleasure of doing business with in the 65+ years I've been driving every sort of automobile you can imagine. Mack and his brother Mike, and their crew have fulfilled my every need and are just the best in every sense of the word when it comes to everything automotive . . . I DO NOT EXAGERATE ! ! ! And, as a matter of fact, They also operate a totally legitimate used car business across the street from the repair shop, catering to the general public and their own clientele. There is not enough room on this YELP page to even begin to describe what these people can and will do to effect any repair you need, or find the automobile of your dreams. They conduct their business, and themselves by what I call the "3-R"s . . . Reliable, Responsible, and Reasonable!!! P.S. This year I purchased an absolutely beautiful 2020 Volvo XC60 SUV for my wife from M&M Motors. (Which she loves.) We couldn't be happier.

Lies about condition of cars. When I have the an opportunity to fix the issue they declined and…read moresaid deals done. I do not suggest anybody to buy from them or have their vehicle serviced.

Heritage Tire

(1 review)

Greatest tire shop in ct responsive fast respectful and friendly. Highly recommend to anybody eho…read moreneeds tires

Superior Auto - Westbrook

A truly exceptional experience. Tom and his entire staff are professional and willing to explain…read morein detail any questions you may have. The work done on my car was top rate and completed within the estimated time. Would not hesitate to return to them for any issues I may have in the future.

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

Mike's Townline Service

4.8

(5 reviews)

Mike is a very good mechanic. He figures out what's wrong and describes it so you can understand…read moreit. He's fair and reasonable as far as cost. Took my mom's car there and now I bring mine.

My family in law member used this auto repair. I enjoyed the conversations Mike always seemed to…read morehave up his shelve to help the customer (that's usually stressed) to smile. I would still use this Service today. Sometimes takes a while for a repair or a car special detailing but they get the job(s) done. They are not off the main road or hidden behind buildings which is what I like about them. I can not speak on there prices besides they try to keep it in the average of normal for mechanic repair so the labor mayor may not be included. I forget if they can do emissions.

Westbrook Auto