I bring my car to Francis Automotive, West Chester, PA. My car is 15 years old and runs like it did…read morewhen I drove it off the lot when I bought it 15 years ago, thanks to Francis Automotive. John Francis is honest and I know my car will be taken care of when I drop it off. He is dependable and prices are fair. I am so happy knowing that someone is taking care of my car that I can count on.

After 6 weeks of not driving, my car battery was dead. The gentleman came out within an hour, fully…read moremasked, and restarted my car free of charge. He wouldn't even take a tip. This business has a new and devoted customer in me!!!

Highest praise to Lucas and team at Euromotive. I purchased an Audi in Pennsylvania, I live in…read moreCalifornia. Found Euromotive through on line Audi group. Lucas went above and beyond helping in my absence with logistics and service. Honest shop that's clearly knowledgeable about Audis Thank you again Lucas

Took my 2018 Q5 to these guys for the 80k service after hearing how much the dealership was going…read moreto charge me. I was impressed right away with how well they communicated with me. They completed the service in a timely manner and didn't try to sell me on something that didn't need to be done, unlike 99.99% of dealerships. THE BEST PART...with the hundreds of dollars I saved using them I was able to buy the new Callaway driver and my wife didn't blink an eye. My only regret is not switching to this shop sooner.

Very good service, price is reasonable and tech's are great,very knowledgeable and reliable wait…read moretimes are not bad at all

Quick service at affordable price right on West Chester. Mike was receptive, courteous and…read moreprofessional.

Use Tommy's they are a great crew and handled my repairs with ease. Thanks to Kevin for the extra…read moresupport. I would recommend them for your car repairs.

This post is a long-time coming. What a fantastic business! They responded immediately in December…read moreof 2025, to my anxious email about a broken drivers-side window. Gave me a loaner-car for the day while they finished my car. They were honest about costs, providing a clear diagnosis about repairs/time- frame. I highly recommend this business for any services you need and any questions you have. My score: 10 out of 10!

I paid for a fully synthetic oil change on my first visit. However, when I returned for my second…read moreservice, they handed me a paper showing that my previous oil change was actually just a blend. I feel lied to and no longer trust this shop with my vehicle.

Honest group of guys, fast turn around, won't take you to the cleaners in costs like other places…read morenearby such as Tires Etc. (criminals). We will be using them going forward, especially for inspections!

Mike is the best mechanic. He takes great care of his customers and their cars. You can not beat…read morehis prices or the quality of his work. Seriously. I go to him for everything from regular maintenance to mysterious sounds. And no matter what's wrong he knows exactly what it is and how to fix it and he fixes it that day so I'm back on the road almost immediately. If you're looking for the best mechanic in the West Chester area, this is it.

Professional courteous service. I made an apt for my state inspection and brought my car in. Close…read moreby and quick service. Will be back.

I needed an oil change and needed my oil drain plug rethreaded, and Joe did an excellent job! He…read morecame right to my house, which was incredibly convenient. Throughout the service he clearly explained what he was doing and what was going on with my vehicle. The price was very reasonable, and his communication and professionalism were outstanding. I'll definitely be calling him again for future maintenance and highly recommend him to anyone looking for honest, quality service.

From the owner: Fast roadside assistance and Mobile auto services ! read more

Very accommodating, quality workmanship, fair prices, fantastic customer service…read more Happened to stop by this place after finding it on Yelp when a nearby business was taking too long to send us a quote for a bumper repair. I stopped by for a quote, and from the start, J.T. was very transparent with us and told us that pricing would depend on how perfect we wanted the damage to look after the fix. He gave us a very fair price for an intermediate fix, which we decided to go with. Later on, we got a phone call that the fix was quicker than they thought, and they were knocking the price down even further. It's hard to come by this kind of honesty. Also, had a great conversation with the owner of the business about a modified Jeep he gave me a ride in to a rental car place. Would definitely love to give more business to this place. Very impressed.

Although the front desk was clean, I was left with the impression that the people up front…read moreanswering the phone are not mechanics; they are salespeople. They sold me a diagnostic check costing $209. After that was done, I was informed that it needed to go to stage 2, costing an untold amount, and it was unclear. They told me I would need to leave the car overnight, when over the phone Ty had made it sound like what I needed would take a few hours at most. The saving grace was the mechanic who told me, moments before I took their custom-wrapped shuttle vehicle to my apartment, who shot straight and told me it would cost more than the car to have what they intended to do for stage 2 diagnostics. I was not made aware of the potential costs before being ushered to the shuttle to my apartment. I only found out because I had to retrieve things from my car and spoke with the man doing the actual work. I verbally chewed out Brown, and to his credit, he accepted the ire with a calm manner and spoke kindly, which I really respect, but to be fair, he never made it clear what the stage 2 diagnostics comprised of and what the projected cost would be, allowing me to assume things were still heading in a clear direction. The reality was that the mechanic had never done this sort of computer work before and would need to build a custom reader. I did not find out until I spoke with the mechanic about what was actually happening. What made this so frustrating was that I told Brown I was down to my last dollar and borrowing money. I do not feel as if the best effort was made toward transparency of cost when it really mattered. I'm used to speaking with an honest, hardworking mechanic.

I had a not great experience. They are not good at communicating the issue. I was just told they…read morecouldn't work on my car nothing further.

Recently took our car for an oil change to the west Chester location where we had been taking our…read morecars for quite some time. This time it was different though. The technicians recommended that we replace a part as it was leaking fluid all over the engine, for a cost of over $1400. They also suggested various other repairs. When we got back home there was definitely oil dripping from the car. After four days we decided to get a second opinion from our dealer. They said the recent oil change was not done properly with the filter not being inserted correctly and there was a lot of oil spill everywhere. They cleaned up all the oil and checked everything and advised us that the car was in perfect condition and not leaking any fluids. Will not go back to this Firestone location anymore.

This place is incredible. I got my car inspected for $209 and they told me I needed an oil change…read moresoon (and a million other things) but I didn't want to get it from the dealership so I drove over to this place and they told me I don't need an oil change any time soon but they could top me off for free. As a single woman, I really trust and respect this spot! Plus it's like a drive thru, it's very fast for an oil change!

This is the only oil change place we bring our cars to. They are consistently great, with no…read morepressure to do things you aren't ready for. Their customer service is excellent and the work they do is top notch. Excellent attention to detail and they never skip anything when they check the car.