Great service all the time. Came in here to get my brakes checked and the mechanics are very helpful and always explain what needs to get done before doing it. Very busy on Saturdays unless you get here before 7. And even then it can take a while. Customer service is awesome and they make you feel like family everytime I've came in. read more

Friendly fast service, efficient and professional! Recommend them to anyone if you need anything fixed on your car!

Midas Waipahu services our entire fleet of wheelchair accessible rental vans and personal vehicles since 2003. They always do a great job, even the odd or difficult jobs. Great Staff & Lisa is a real GEM. Mahalo, Access Aloha Travel read more

Chris in the office is so courteous and helpful. Excellent customer service and definitely would recommend.

I wouldn't exactly call it "speedee", took a bit longer than expected... but the service was great and very thorough. Professional, and polite staff. I will be back! read more

Done safety check here twice with two different vehicles. Same great service every time. Highly recommended.

i always come here to get either an oil change or safety check. always get good customer service from my scion xb and now to my brz. came in today and wanted to do an oil change. my technician ashton told me that they didn't have my oil filter but was kind enough to place an order and pick it up at the nearest shop. wanted to say thank you to ashton and john and the crew not only getting my oil change but also vacuumed my car and put air in my tires. THANKS GUYS! read more

I wish I could give them 0 stars. I called them at around 3:33pm today and told them I had no power steering that I had my power steering pump and hoses changed a couple of years ago at the pearl city Midas, than I asked him if he could look up my info on the computer he tells me he can't cause the pearl city midas has a different computer system and that I can bring the car in mon-sat and that they only take cars till 3:30 which he say it was 2 min ago so it's too late. I than call midas in Pearl city and right away Romel tells me to bring the car now I get to pearl city midas and told him what the guy told me at the Waipahu midas and he say that's not true that they have the same computer system. I guess the guy I was talking too was too lazy to look up my info. I guess I'm not going to bring my car here anymore to do my safety check which I usually do every year bad customer service I'm just going to stick with the pearl city midas read more

Great quality service every time!! Ashton and the Midas team does a great job and always welcomes us with a friendly smile and great customer service. read more

In the past, I've utilized different car service/repair companies for oil changes. At those places, I have had to wait at least two hours (if I was lucky). Not at Midas! By the time it took me to walk across the street to the ATM machine and grab a quick snack, my car was done and parked in the lot below. I was so impressed and grateful for the exceptionally efficient and friendly service. This will definitely be my go-to place for my car needs. Mahalo! read more

Went in for an oil change, took about 10 mins just for them to get my information in the system!! The guy who helped us didn't even know what he was doing on the computer, so took about another 10 mins, so total, 20 mins! Unreal!! Then bad enough, they leave oil on my hood!! They don't wipe down their hands when finished with thee oil change!! And to top it off, they bundle the paper floor mat and leave it in my car! That pissed the hell out of me! Clean up your damn mess, don't leave it in the customers car! Never again! read more

I came here based off of the reviews I saw here on yelp, and it was close to Ewa Beach where we live. I was not disappointed! Customer service is amazing the woman at the desk greets everyone as if they were family, and she seemed to have known every single person who came through the door so they obviously must have loyal clients. She was super nice, I had my two kiddos with me and she changed the channel to cartoons so they had something to watch (I didn't even think about asking) she was really good at checking on her customers to see how they were doing during their wait. She was very fast and efficient at her job no one had to wait on her and from what I could tell everyone seemed comfortable and welcome. My car needed a safety inspection and an oil change, was in and out in 45 min. I actually had my bag packed full of snacks and activities for the kids because I thought the wait would have been longer. I had a few people who were there before me but they were in and out so fast one right after the other, all safety inspections. I would definitely recommend this place to everyone if your in the area. As the woman at the desk would say to every single person who was finished "See you next year!" read more

There is Midas near my house. But decided to go to this location do to great Yelp review. Chris was very polite and service experience were excellant. Went in for oil change and also got serpentine belt changed. I knew I needed it. Chris advised on what I needed for service and even gave me a quot on the tire. Oil change was 39.99 and serpentine belt replacement was 253.3. read more

Terrible service. They are high priced and do not stand behind their work. I spent $1200 to replace an air condition compressor and accumulator. Compressor failed in 50 days. They refused to warranty. They did nothing. I would not recommend them to any military people or anyone else for that matter. read more

I love midas waipahu. They are always fast. I bought breaks 10 years ago and they still honor the warranty... I used to drop my truck off, but now it is so fast I stay and have a cup of coffee as they maintain my truck. 200,000 miles and going. read more

Simply stated...everyone does their job well AND with aloha! You can trust these folks - no high pressure sales techniques, they don't break things so you have to come back later - if they tell you something is not right; it's the truth. Their quote is more than fair and accurate. They do it all: clean facility, fast service, fresh snacks, contingency planning for big problems that require you leave your vehicle, etc...they don't miss a thing. If you are looking for a reliable place to take your vehicle it is your loss if you don't at least give this business a chance. This Midas provides a chance to create a lasting relationship where you can finally ignore all the fears and anxiety that, sadly, are a part of auto repairs!!! read more

Safety check was soooo fast and the customer service was super good. Tried to get safety check at 5 other places and they couldn't take me. This place is awesome read more

ABSOLUTELY love love the service!!!!!! I went to get my little sister's car safety inspection done after I got off work and called Midas. The lady on the phone was extremely sweet!!!! Told me to come down now because last call was at 4pm. When I got there I finally got to put the nice lady voice to face and Lisa was just delightful!!!!!! I waited only 30 mins because the guys just went to lunch but I didn't mind at all. They got venting machines and had the preseason football game playing too, time flew by quickly! Definitely recommend this place to get your safety checks done!!!! The gentleman who did the inspection parked my car right in front from the door and hand me my keys right after I paid. I was gooooooood to go! That easy! Everyone there is doing an amazing job! Awesome teamwork! read more

I was amazed by the customer service I received today from aunty lisa. I was having a hard time watching my 15 month old child and figuring out how to get my insurance to show that it really is in hawaii for the safety check and get my oil change and air filter changed. It ended up taking awhile to get everything done but aunty Lisa was so sweet and came over and comforted me and waived my safety inspection fee. She did not have to do that and as a young mom I was so grateful for her generosity and great customer service. I would definietly recommend this place since they really care about their customers. read more

I recently had an oil change and although the service took less than 15 minutes, I was disappointed with the quality of work and the overall process. First of all, I had to remind the receptionist that the tire rotation was not completed. Moreover, I did not receive an actual Midas checklist to verify the point inspection (I always get a check list at any Midas location to confirm any deficiency, etc). I asked the technician if my car needed some type of attention, but he replied as he was walking away without any eye contact that 'eveything was goood." In addition, reminder sticker was incorrect in terms of next mileage and next scheduled maintenance. I used go to Midas Dillingham, but because of my move this Midas location is only 5 minutes away. I will most likely take the drive back to Dillingham location for future services because they have always been professional and are very thorough with the overall maintenance. Sometimes speed of service is not always the way to go. read more

The only bright side to this place is the manager Lito and Aunty Lisa up front. Been going here for service and safety checks but won't be coming here anymore. Was insulted by Gordo and Gary numerous times. Even on my last safety check. Gordo told me that my rims and tires didn't match up with my recon paper. But helllooooo! My stock rims were on. And I was told by recon that stock items don't count. So why would that make a difference? He ended up saying "well that's my problem." Is that how you treat loyal customers? Forget it. read more

Fast service. Got quote at 2:30 for front brake job, got the brake job, oil change and transmission flush and out by 4:15. Very personable lady (Lisa) working the counter, documenting services required and check out. Very helpful and good with kids too. read more

came here today to get an oil change,tire rotation,& there fluid refill & brake check...overall service was quick & efficient...customer service was 10 outta 10...the front desk lady was soooo nice & helpful...i recommend yall go here to get ur oil change & other automotive work done...alofa read more

called to order tires. moron takes my info for 4 basic tires. comes back and says what they ALWAYS say, "we are out of stock on that one." Oh, ok i said. So i asked to order them and what kind of tire place says oh...we dont order those tires. REALLY?? WTF? cannot wrap my mind around how stupid that sounds and actually even more stupid that they arent willing to make a $600 sale...onward with searching a company that doesnt have a bunch of boneheads spewing stupid "we dont do that crap"...midas has always sucked and every time i wanna give it another shot...i think i got it finally...they suck consistently read more

We have relied on Midas Waipahu for the past 15 years to provide all of automotive service needs because they've earned our trust. We know we will get professional service with a smile at a price that is fair. We are confident that they will not try to charge us more than they should and they are honest people who will not sell us parts or services that we don't need. We feel so fortunate to have such a great auto service provider. We refer all of our friends and family so they can all benefit from the awesome service that Midas Waipahu provides. read more

Great service and reasonable prices. The safety check is only $12 if you purchase in advance online. The receptionist is so friendly!!!

My family has been coming to Midas forever and every time we need to get our cars checked they are always amazing to us! Whenever we needed an oil change or worried about our car they always are there to make sure everything is okay. I also love that they don't make up stuff about your car if nothing is wrong or nothing needs to be changed then they will tell you up front. Overall, Midas has the best service and customer service that I have ever seen. If you want your car checked for anything then I recommend you to go to Midas because they are absolutely the best around!!!! read more

Decided to go get my oil changed on a whim and I know some friends who go here to have work done on their cars so I figured I'd check it out. Since it was a Saturday I figured I'd be there for a while. Not at all. Went through the speedy oil change area and wow it was speedy. Changed the oil, tapped off the fluids, checked the tires, vacuumed the car and this was all done within 15 minutes. Everyone was very professional and polite. I asked if they found any other issues because the last time I went to get my oil changed (won't mention where) they told me my clutch is going out and so is my battery. I was told everything looks good and they found no issues. I was impressed with the service and the speed. I definitely will continue to do business with midas. Thank you for a great experience. read more

Came in last month to get an oil change done and today to get my safety done. Both super fast and the staff is great. I got ripped off at other places and seeing as I'm a girl some places can make you feel uncomfortable. Not at this Midas! All of the guys are awesome and the lady at the front desk (forgot her name, my bad) is very welcoming and easy to chat with. I will come here for everything now! read more

Made an appointment online for my safety inspection. Was in and out quickly. I was there long enough for a cup of their coffee. Everybody is nice. I will def go back there for the maint routines. The elevated rail monster construction along Farrington Hwy makes getting to and from this place a bit of a trek. read more

I had my car towed to this place because it didn't start. They charged me $1149.00 for a fuel pump assembly replacement! The price they charged me for the pump was $779.96 and $250.00 for labor.After I looked up the part online and called another garage for a price quote, I went back and requested the owner explain to me why the part is so expensive. He tried to tell me that "that's how it comes up in our system" and told me that they can only match someone else's price if its the exact same part number. Then he tried to get me out of there by telling me I needed to bring a written estimate from a different garage.Only after I argued back and forth and questioned why I should have to do this when they can pick up the phone themselves and get the estimate or have it faxed they finally called and the other garage was nice enough to fax the estimate there.In the end they finally matched the quote from Capitol Auto Service which is where I am going if I ever need another car repair while being stationed here. I can not believe the dishonesty I encountered here. DO NOT TAKE YOUR VEHICLE HERE! read more

I've been going here for quite about 2 years or so(mostly simple stuff like fluid replacement and safety checks because it's close to my house). I went in to get a coolant flush, tune up and oil change. I pulled up to the service area and was greeted by a friendly service technician. He did a initial assessment and estimated it would cost about $500. Because i wanted to see the overall condition of my spark plugs, I requested THEY SAVE THE USED SPARK PLUGS(they didnt, even after they specifically wrote it down on the initial service order). They called me about an hour later and said it will cost an additional $400 because they discovered my vehicle has a distributer cap and rotor(2004 nissan frontier). When I get my receipt, I see that my vehicle was charged for 5 quarts which I know from the service manual and personal experience that my vehicle takes only 3.5 quarts to fill.(they charge $14 a quart of synthetic oil). The cashier was really nice though. Overall, my experience there is ok. They need to tighten up their shop a bit. Would i come back here again after this last experience?...no. read more

customer service is awesome, helpful, greeted in good manner when I went In there.. I had an appt for a wheel alignment. they said $89 for a minimum. and they can check it thoroughly what needs to be done for free of charged. went there straight from my NOC shift work @ 8am, staff Robert told me that they will give me a call in 30 mins for the test result.. come up assessed that I will be spending $600 overall to replace some part etc.. so I told Robert not to go through it until I can save money for that replacements.. went to get my car after lunch, now Robert telling me that more than 1thousand I will be spending. .. noticed that my car when I step on my break there is a squeaky sound and if I turn on my left sound comes off too and I don't have those before I went there. I don't know what the hell they did.. due to my busy schedule I wasn't able to call them yet for appt. but I am really upset.. smh.. read more