These are not honest guys. This is not an honest company. Do not take your car there if you are…read moreexpecting honest service. I took my car to Monro in Wayne for an annual PA Safety Inspection. While my car was there, the staff suggested I proceed with a tuneup since my car had recently hit 100,000 miles. I agreed to the tuneup, and the day I was supposed to pick up my car, it was radio silence from the staff. I called around 4pm verifying I would be picking up my car prior to close at 7, and they confirmed. 6:45, and I hear nothing. I show up to the shop at 6:55 and am told that during the tune up, a spark plug broke off and porcelain fell into a cylinder in my engine. They said they did not know how long it would take to resolve the issue because they wanted to find a solution that "didn't cost the shop a lot of money." The standard practice for removing porcelain from a cylinder is to pull the head of the engine and clean out the cylinder. This requires 17 hours of labor. Monro did not follow standard practice. Over twelve weeks, they tried a variety of different methods. Twelve weeks later, they tell me my car is ready to be picked up. I informed them I would not be comfortable picking up my car until they shared what other methods they tried since they refused to follow standard procedure. After this request was made on Sept. 18, I didn't hear anything from the staff again until Oct. 16. On Oct. 16, I woke up to a charge from the Enterprise where Monro had told me they would be providing me with a rental. Enterprise shared that Monro told them they stopped paying for the car on Sept. 26, but nobody informed me. Store employee Josh was incredibly rude, hung up on me when I stated his district managed had ignored a letter from my lawyer (Josh said, "You have a lawyer? I can't speak to you" and hung up. That is not how things work, but he was ill-informed). Josh threatened to call the police on me when I went to pick up my car and requested that the work that had been done on my car be added to the invoice. While I didn't like any of my experiences with any staff during this process, Josh was possibly the most unpleasant and most unprofessional. District Manager Chris Gross was a horrible communicator, ignored emails from me, ignored a letter sent by lawyer requesting details about the car, and refused to provide me with the information explaining what work had been done on my car. Regional Vice President Damian Stebbins was smug, spoke to me in a manner that demonstrated he found this issue a waste of his time, and, yet again, refused to provide any information regarding the work on the car. He kept referring me to Monro's insurance company to receive that information, but their insurance company told me that I would need to receive the information from Monro themselves. As we can see, Monro at every level refused to put on the invoice the work that was done on my car - a very standard practice. This signals to me that they damaged my car elsewhere when working on it and they do not want to share or document the additional damage because they do not want to be held liabale.

I brought my car in for an oil change, and it took a long while for it to get done, but it was…read morebecause the tech had found an issue with my oil tank and spent a lot of time fixing it. He was great about explaining what had happened and told me to bring my car back later in the week to make sure that the fix he had done worked properly. I really appreciated that tech's helpfulness and diligence, and I will probably be bringing my car back there for my next oil change!

We've been using C&J for years for both our fleet vehicle maintenance as well as our personal…read morevehicles. They've been tremendous with helping keep my project car running and they are very fair and honest with any work they recommend. This is one of the few shops I trust enough to send my wife with my card and simply tell her "approve what they recommend". Great guys in both their office and workshop.

Honest, fair, and transparent. A pleasure to deal with. Explained everything thoroughly and did…read moregood work at a reasonable price.

Diagnosed the problem quickly and replaced my starter. Great service with good results. my mechanic…read morewas wonderful and sent me pictures of why a new starter was needed.

We're from out of town, and had brake issues. They worked to get us in the same day and took great…read morecare of us. Even showed us what was wrong with our old brakes and told us the front brakes would need it before too long, but did not need it now. Fair and honest. I would highly recommend!

I want to recognize this business for the exceptional service I received yesterday. One of my…read morevehicles is a Mercedes GLC 300 with an AMG trim which means they have high-performance tires, variable size and run flats. So it's not an easy tire to find and I want to specifically recognize, Jadon McDuffy. He searched and found the tires, and had them delivered in under 24 hours. His professionalism was hard to find in today's world. The work was done flawlessly, and I will definitely be returning to this business for other auto repairs. I also want to make note of the horrible service I received at the Costco tire center in King of Prussia and luckily they gave me a refund and I was able to find CJ Tire to get the work done properly

I don't usually review non-food related establishments, but my experience here was great. I had my…read morestate inspection done at this location about two weeks ago. I made an appointment at their opening time on a Saturday morning, and knew I had to wait there while the car was being examined. There was a very nice waiting room, with a TV and wifi. As a part-time student, I just did some readings for classes while they inspected my car. I was expecting to be there for around two hours, but was told after a little over an hour that I was all set. Excellent no-nonsense service and the employees were very friendly, especially at an early time on a Saturday morning. Will re-visit for any future car-related issues.

Always great service. The guys are experienced, knowledgeable and honest. Would highly recommendread more

Been coming to Dennis and Damon ever since they told me that I didn't need to get a new stickshift…read more($200 per my previous mechanic) it only needed to be tightened! They saved me all that money and proved to be very honest, capable and professional guys! I'm now a customer for life!

I came here last week. This is actually my 2nd time having to have my car towed because of a flat…read moreor blown tire (just some bad luck with potholes) and every single time the people at Just Tires are so helpful and patient with me. They are able to get my tires fixed quickly and the price is fair. Ken was really great (especially since I called the shop probably 5 times after my tire blew from the pot hole). He was so helpful. I would 1000% recommend anyone to Just Tires. They turned a stressful situation into something that felt pretty easy and quick.

I needed a tire repair and the AAA tech recommended this place. The service manager was…read moreinformative, mechanic also explained what was going on and expressed sincere concern for my "safety" which I appreciated. The communication and information provided about the problem, the work required and the estimated cost was great. Thank you very much! I would highly recommend this place. They are busy, so make an appointment if possible as they have walk ins as well. Thank you! - Lisa

Local gem for decades. My personal experience spans 5 years and they have proven to be honest,…read moreknowledgeable, and efficient. I've been here for state inspections and smaller repairs. They do not take appointments, so first come first serve. Tip, get in early, like 7 AM early, and you may be in and out. Don't expect concierge service with snacks and self service Keurig machine here because this is your old school, no frill auto repair shop. Sometimes, old school is good school!

Great experience. I've been sliding on my driveway so I realized it was time for new tires. I…read morecalled Rossi, they gave me a great price and were able to put my tires on that day. Bob and Ernie in the office are both gentlemen, professional and knowledgeable I highly recommend.

I've been taking my car here for years. These guys have provided excellent service, competitive…read moreprices and the work is always done on time.

I took my truck in to this shop with a check engine light on and they diagnosed it found the…read moreproblem and called and explained everything to me. My catalytic converter needed to be replaced. I was expecting to pay a lot more than I was quoted! They called back by the end of the day telling me my truck was ready for pickup. I highly recommend that you consider taking your vehicle here. They do excellent work and a very friendly staff!