I have been to this location twice and had great experiences! This most recent time I worked with…read moreDorian. He was very understanding, listened to my concern and able to help me with my issues. I appreciate him and this locations for the great customer service and efficiency!

So let's talk reality here: Discount Tire now owns Tire Rack (as of 2021)…read more Tire Rack used to sell the tires at best prices online with helpful reviews. Last week, when my husband went in person to Discount Tire he asked for his OE (original equipment tire) and the person said they're not available. Since they were available at Tire Rack we immediately bought them and had them shipped for installation. When we arrived for installation, the front desk person questioned why we bought from Tire Rack. Turns out they DO have them in stock at Discount Tire for $300 (4 tires) plus installation which is $447.00 vs what we paid-$473 for for tires plus $123 installation=$596.00. So they're competing with a company that they own? So, we paid $149.00 extra because someone opted to try to upsell my husband another tire instead of ordering a tire they do sell that he requested? Then, they tried to upsell us tire insurance saying Tire Rack does not have that (which is true). Their tire insurance includes free rotation, and patching. Tire Rack has a free 2 year road hazard policy, which is kind of like patching and replacement if necessary (requires preauthorization). At this point, I feel like Discount Tire is a bit scammy, and I feel the same re Tire Rack. Too bad. We've now had both sets of our tires shipped by Tire Rack to Discount Tire for installation but for the life of me, I don't know why they're playing games with the pricing. Still better price than the dealership though.

The owner Enzo is what makes this a business you need to go to when you need your auto maintained…read more He bent over backwards to insure a difficult issue was handled well. My family has been coming here for 25+ years. He and his crew make your experience the best. Thanks for taking care of my family!

I am pleased with this place and a special thank you to Fernando who was pleasant and professional…read morethroughout. I had a tune-up performed in February at a different mechanic with no noticeable difference. I drove my car from Mike's and it drove better than when I bought it. I thought the price was reasonable.

Best tire experience ever! Got a screw in the middle of my…read moretread on my Chevy 2500 truck with camper on California to Maine cross country trip. They fixed my temporary plug and replaced it with a patch in 30 minutes! I have a Scout camper on the bed that wouldn't fit in the bay so they jacked it up in the parking lot. On top of it all- No Charge! I was floored. Not in California for sure. These guys were so awesome! Thank you Belle! Jim

Beelle Tire of Sycamore IL on 5/18/26 quoted me four different out the door (complete) prices for…read moremy Honda. The first was $530, but when set up the appointment they said sorry it's actually $660. I said sorry that second quote is not reasonable. They then said "we can do it for $590." I ended the call. Since they were open late and close by and I had run out of time to get to Discount Tire I called back and they quoted $537. I said okay and went in. While I was there for installation they attempted to upsell me by suggesting I install a new $80 sensor. I said no. After they installed three tires they came in to tell me there was a good chance one of the studs on the fourth tire was going to break. They said I had to give them the go ahead to proceed and accept responsibility to fix it if it broke -$57. I asked "what's my alternative?" They said "leave the old worn tire on." I needed to have the tires for a family hospital visit -- so I reluctantly agreed while expressing my displeasure. Predictably they broke it. Since it was almost closing time i completed the payment. Yet another glitch (they had not included the tax in the "out the door price. This was becoming a cluster you know what. The out the door price, including the cost of the broken stud was now about $100 more than their last quote. It took about 10 minutes and multiple tries to process my payment. And when we were done they casually mentioned that the stud would not be in till the following day. They told me it was ok to drive on it with one out of four bolts missing. I later discovered that was NOT at all a safe thing to do. They did not call about the part so that I could return to have it installed. After several calls and being put on hold with aggressive advertising pitches, the installation guy (Pepe) told me they had no openings until 4:30 in the afternoon. He said he'd have to "squeeze me in and expect a 90 minute wait." I told him that was longer than the tire installation! He replied they were very busy. When I arrived I told them that 90 minutes was unacceptable and that I'd already paid them and had to make multiple calls instead of them calling me. They became very disrespectful at that point. St that point I called Belle's national customer service line and complained. They were closed for the day. I recorded a message but never got a call back. The stud was installed in 15 minutes. The charge for parts was $11 and the "labor" for the part they broke was $46 (billed the day before). In summary a) their quotes are wildly disingenuous, b) I question their competence and/or integrity about the broken stud, c) they put me at risk by lying about the safety of the missing stud and bolt, d) they were very disrespectful, and e) Belle Tire Corporate does hot care about Sycamore Belle's shoddy practices as they did not address my complaint. This was among the worst repair SNAFUs I have encountered in over 50 years of driving! Steer clear of this place; it's like a pirate ship.

Dude where the hell have I been! Free air in tires, free inspection and patch service!? if your not…read morecoming here your crazy, or didn't get lucky to find them. Came on a Friday, week after I got an air fill. Definitely a fool house but couldn't tell it was peaceful, clean and the staff looked like an elite team ready to tackle anything issue. Ezra is an awesome dude, highly recommended!

Dominick is easy to work with, and does a great job of problem solving!…read moreDiscount tire is a wonderful business!

We use Firestone all of the time. They're always super nice & usually able to squeeze our vehicle…read morerequest in the same day. What's also great is that our vehicle's info is in ALL Firestone systems, which is convenient when we moved to another state and when we travel.

Shopping for tires for my wife's car and got a price on 4 WeatherPeak tires, the quoted price was…read moremore expensive than the price at Costco and I let them know that. Without hesitation they checked the Costco price and matched it. Being a former Bridgestone/Firestone employee, I appreciated their taking the initiative to verify the Costco price and purchased the tires from the Naperville store. This was the second Firestone store that I shopped and the other store couldn't be bothered to price match. There is a soft spot in my heart for the Firestone stores, but not enough to pay more money for the same tire offered elsewhere. If someone from corporate reads this, give the staff at this location a pat on the back for going the extra mile to get a sale.

I have been going to this Cassidy location for several years. Chris Griffin is the best. In…read moregeneral, it has been my experience that women are treated in a condescending manner by car salesmen and auto mechanics. This is definitely NOT the case with Chris. He knows that I either know or have researched my car problems.  Chris is honest and straight forward. He gives me the facts. He doesn't treat me in a condescending or paternalistic manner. I know he will give me an accurate diagnosis of my car's problems. Most importantly, I trust him and his team.

aution, this place is trying to sell unnecessary work. Went in for an alignment. Manager said he's…read moreunable to perform the alignment because there's too much play. Inner and outer tie rods, two linkage arms and the struts needed to be replaced before they would be able to do the alignment for $2500. He came down to $2300. I declined and got alignment somewhere else with no problems. There was never anything wrong with the car. Shady and sad.

Impressed would be an understatement…read more Gavin was able to get me six tires in an uncommon size on one day's notice. Kept me in my budget and even worked their extended coverage into it (these are for a big RV and I had a tire failure two years ago from faulty installation, so the coverage made sense). After the manager heard about my previous issue, he told me at pickup that his two most experienced techs did the work. I feel like I got good tires for a decent price and I was treated like a friend.

These guys will try to upsell unnecessary services i had all the suspension replace went there for…read moretire replacement and alignment they intentionally messed my lug nuts and sold me lug nuts when it was not bad person removing tire intentionally used wrong size sockets, after aligment they suppose to reset steering wheel and recalibrate it which they did not .As soon i drive van from them I got VCS error they told me to drive it will goes away but it did not it has to be reseted as part of alignment job they reset it and recalibrate after i gave them error code they wont go away please stay away from them.

Very helpful in diagnosing and working with customer for appropriate fix. I have a couple older…read morecars and they helped determine problem, and fix alternatives at very reasonable chI'll be back. Updating this review on July 10, 2020. First, I'm still happy with all my previous repairs. No, issues. Second, new repairs to my old Suburban and my even older Saturn were done on budget with good results. They understand my position of trying to make these cars run safely without breaking the bank to do it. I still highly recommend at least coming in to the store and discussing the repair with them.

I really don't like bad reviews, but I have no choice. I took my minivan in to the Acorn location…read moreon Ogden in Naperville because the tire pressure sensor light continued to come on, regardless of the tire pressure. Acorn had installed new tires on several of my cars, and I felt relatively good about the service. However, this time was different. I needed four new tire pressure sensors at a cost of over $800. I agreed because they had my trust. All four sensors were installed, but just a day later, the light on the dashboard came on. They admitted they needed more time to sync the four tire sensors to the control unit. One more trip resulted in what I thought was a successful syncing of the sensors with the unit. However, just a day later, the light came back on again. I took it back in, and they removed the four new tire pressure sensors and replaced them with other sensors. I was good to go...or so I thought...until the light came on again. It turns out, Acorn did not have the proper technology to sync the tires with the central unit, so they refunded my money (in 9-12 business days) and told me I would have to take the van to Toyota. I appreciated their honesty. However... Two days later, one of my front tires lost pressure at an alarming rate. I refilled and watched the pressure reduce further. I took the van back and found out the tire had a leaky valve stem. They replaced it and I was on my way. Now that I'm home for a few hours, I've checked the tire pressure, and all four - after spending three hours in a cold garage, are reading 40 PSI on all four tires. I'm done. Why, after telling the desk rep that all four tire pressures were all over the map, would all four be so out of whack? If you use Acorn, do so at your peril. I hate to say this, but my experience has been more than informative. I have to find a new tire source.

Fantastic service I needed a tire replaced was done in half an hour despite it being a busy…read moreSaturday and I having no appointment , very friendly staff and great prices.

Service was fast and they were not overly pushy when trying to sell a warranty and upgrade.read more

been retired eight years atb tom and chris highly recommended by friends…read more most calm patient person i ever met honest extremely knowledgable does excellent work i only trust tom working on my suvs so if ur looking for great service and dependable workmanship this is thee place u need thank you tom & chris

If you want to find a place where you will not be overcharged or ripped off, come to ATB Auto!…read moreThese people are honest and only want to help people as best as they can by doing great work on your car at a fair price. Tom has over 40 years of experience and his customers rave about how good he and his crew are. For expertise, fairness, and honesty, come to ATB Automotive in Woodridge.