This place is great, I was in and out in 20 minutes. They were professional and made sure to check…read moreall of my lights and filters. The manager Mike was also friendly and polite. I will be returning to this location. 10/10

They helped me maximize their store coupons, so I saved money, on three services. The technicians,…read morewere knowledgeable, efficient, and friendly. I had oil change, differential fluid change, and tires rotated. I like that the double checked the lug nuts, too. I've been going to this location, for several years, and I'm always, pleased.

Bob is great. Knowledgeable, fair and doesn't waste time. I was referred by a friend and was not…read moredisappointed. He has definitely earned my trust for car maintenance needs.

My wife and I have been taking our cars to Town Line Service for over 30 years, my children do now…read moreas well. Bob and his brother Jim are great people who run a business that is honest, fair and extremely good at what they do.

These guys rock! Great service! Very fair and reasonable prices. Honest great experience everytimeread more

These guys rock and turned around a really crappy morning for me!! My engine overheated and I was…read moreworried that it was gonna cost me $$$$. It did not! Larry was super responsive, was able to take me right in, and fix the issue pretty quickly!! VERY reasonable pricing and I know I'll 100% be coming back and I completely trust these guys!

Jason has been our mechanic for more years than I can remember. Highly recommend; quality and…read morereasonably priced work, honest and friendly! The best in town!

I've been here for brakes and some minor repairs. Jason was great…read more I set up a time, dropped it of and it was done the same day.

1 Star -- Very Disappointing and Misleading Pricing…read more I booked an oil change for my 2023 Honda Accord and received a confirmed in-store appointment price of $77.31 after tax, which included a $20 discount. I even had a confirmation email clearly showing the $77.31 total. When I arrived at the shop for my appointment, however, the receptionist told me the price was $97. I showed the confirmation email, but they still would not honor the confirmed price. This was extremely frustrating and disappointing. If a business provides a confirmed appointment price in writing, customers should be able to rely on that price. Changing the price when the customer arrives is not a good way to build trust. I was so disappointed by the experience that I left without getting the oil change. I would not recommend this shop. My experience made me question the reliability of their advertised prices and discounts. If you decide to make an appointment here, I strongly recommend getting the price in writing and being prepared for it not to be honored.

Great, Fast and very dependable, The counter staff was very friendly as well as the tech that…read moreworked on my car. They answered all my questions I got my tire replaced and even purchased an alignment as well. Definitely will be returning didn't know they did more than tires until now. Staff was amazing and you can tell by the way they treated me that this is a company that treats there employees well as it shows. Thank You Lynn Goodyear

Went to the dealership 3+ times for a single problem before I gave up and came to see Sam. He…read morefigured out my issue in minutes and resolved my problem with no time wasted. Highly recommend.

Don't let them near your car. These guys are dishonest. They will overcharge you; at least double…read morethe price and they charge for services they didn't even provide. They charged me for a new battery late last year. It was replaced by AAA in October. They gave me a quote that was 2ce the amount that the dealership gave me for the same service. Go elsewhere.

My 2019 started leaking oil, and needed an oil change/diagnosis ASAP. Went to Valvoline 12/26/2021…read more(no apt.) and was met with an immensely courteous, friendly staff. Despite being an "in and out" service, I did NOT feel rushed. I explained to them I had a decent oil leak, but being a 2019 should not be due to wear and tear. They started to investigate and checked the seals. Turns out my oil filter that is exposed to the road via undercarriage, had a small hole in it. The rest of the operation/oil change felt like a military operation (prior service Marine); shouted out what tasks were completed to colleague at the terminal recording results of each stage of oil service. Brandon, Alex, Noah, appreciate you all, thank you for being professional, knowledgeable, and patient with finding the hopeful cause of the leak (update: no leaking since oil change!). FYI: I read a few reviews about Valvoline's pricing. Here's the thing. Yes, it's more expensive than other spots. However, most other places you need to make an appointment, and could wait upwards of 30-90 minutes in a lobby/office for car to be serviced/leave for day. Just understand that accessibility is factored into their pricing. I literally went the day after Christmas with no appointment and was in and out in 15 minutes with peace of mind, and could continue on with the rest of my day without having to make an oil change a whole day ordeal. For me, it was worth it. NO ONE asked me to write this review. To be honest, I am happy to write this. The service was fantastic.

Second time in a row at this location where they don't acknowledge you while you're waiting, then…read moreanother car pulls in behind me and somehow they end up going before me. Long wait times and poor management here. Go somewhere else if you can

These guys are amazing. Nice as hell and real and took time…read moreto look at what ended being a stupid little issue in my car with no fuss. Will come back for sure!

I have been using these guys for over 20 years. Scott always gives me the stink eye (even though I…read moream super nice to him), but I thought they were good guys. Bennet Street is being worked on, so I went to Sunrise Auto on the Lynnway. Oh boy! It was like when I changed dentists. She found cavities every visit, but once I found an HONEST one, I haven't had a cavity in 30 years! I told Lenny about the problem, and he fixed it while I waited 30 minutes! West Lynn would have made me drop off my car for days, and would have made me pay for a replacement I didn't need. I'm sure this $50 fix would have cost me at least $150 at West Lynn Auto. Never go to West Lynn Auto.

I bought 2 used tires a few months ago and one tire was no good and the manager took my phone…read morenumber down and said he would get get me a good tire but his warehouse did not have one and I have made several attempts to have them straiten it out but I keep getting the brush off and they obviously are. not going to make good on this matter DO NOT BUY USED TIRES HERE THEY ATE A BUNCH OF RIPOFFS AND I WILL NEVER GO BACK THERE

Great prices and great service, I've used them a few times and they were fast and had great…read moreservice, they didn't speak English well some of them but they are friendly and the office girl is very friendly and she speaks English well, so I would give them a 5 star and I never do

Brought my mom's car in for her (with no appointment) when one of its tires seemed to be losing…read moreair. I thought that it was just a slow leak, but my mom, who doesn't always make the best decisions, said to just get a new tire. So that's what I went to Sullivan Tire to do. I told the guy behind the counter (whose name I wish I could remember) why I was there, and told him that I wanted a good tire, but not a super-top-of-the-line one. He could have just kept his mouth shut and let me spend money on a new tire, but instead he said that they'd check it first and see whether or not that was necessary. A short time later, he let me know that they'd found a nail in the tire, and that they'd removed it and patched it up. I was out of there quickly, and on the cheap (under $40). Can't ask for much more than that. I know where I'll be going next time I need tire service.

On a Saturday turned away because your store wasn't properly staffed. Mind you the service I…read morerequested is less than 1 hr to do.