The staff is friendly, and the service was fast and affordable. I will be using them again.read more

I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

I'm satisfied with the repair and the way the staff handled everything. They were professional and…read moregave me a clear explanation of the work. It wasn't the fastest service and the cost was a little higher than expected, but the car is running properly now.

Great experience at Saul's Autotek! Hopped right on our issues we drove up with at 4:30 on a…read moreWednesday, gave us excellent customer service, spoke with us every time there was a update, and they stayed late to make sure we got it done and back to our Colorado Springs home we were staying at on our vacation. Coming from North Carolina and needing to get back in a few days, Mike the service manager really helped and made sure we were taken care of. Even speaking on their work if we have any issues when we get back home to give him a call. Highly recommend!

DO NOT TAKE YOUR VEHICLE HERE -- SERIOUS SAFETY CONCERN…read more I paid approximately $2,400 to have my vehicle repaired at this mechanic shop, including work on the right control arm and other mechanical issues. As soon as I left the shop, I noticed a clanking noise coming from my vehicle. I immediately contacted the shop about the noise because I was concerned that something was not right with the repair. The problems continued, so I eventually took my vehicle to a Subaru specialist/dealership for a second opinion. I was shocked to be told that the shop that had performed the control-arm repair had failed to properly connect/secure the ball joint. Learning this was extremely alarming. A ball joint is a critical component of the vehicle's suspension and steering system, and I was told that the way it had been left could have put me in a very dangerous situation and potentially put my life at risk. After finding this out, I contacted the mechanic shop again. I called approximately 3-6 times trying to speak with someone about what had happened and to address my concerns. Despite my repeated calls, the owner did not return my calls. When I finally reached the owner, instead of apologizing or acknowledging the seriousness of what had happened, he gave me excuses about why he had not had time to call me back. Not once did he apologize for the situation, acknowledge that the repair had potentially put my safety at risk, or offer any accommodation or assistance. What makes this even more frustrating is that the shop had also recommended additional work costing approximately $1,600 for spark-plug-related repairs. I am very glad I decided to get a second opinion before allowing them to continue working on my vehicle. I paid $2,400 expecting my vehicle to be repaired correctly and safely. Instead, I had a clanking noise immediately after leaving the shop, had to repeatedly contact them about my concerns, and then learned from a Subaru specialist that a critical component related to the repair had not been properly connected. My experience with this shop was extremely disappointing and frightening. I would never take my vehicle back there, and I strongly recommend that anyone considering using this shop get a second opinion and have their vehicle thoroughly inspected by another qualified mechanic. When it comes to something as serious as a suspension component that could affect the safety and control of your vehicle, your life is not worth taking the risk.

Absolute thieves. Take the time to look at your estimate.. my head gaskets were broken. Not only…read morewas their estimate $1000 more than the DEALERSHIP, but they had items like "$88 for four units of oil." Ok... so new oil is now nearly $400 for a Jeep. Absolutely not. I'm giving 2 Stars instead of 1 because the owner was nice. In response- here was my link to my quote: https://vocsat.com/CBA?i=1107917&p=ctgqn&x=I My quote was 8.7.25

I've known many people who tout their faith in word only…read more Christopher Longo, however, owner of the franchise at County Line and Holly, truly puts the "Christian" in "Christian Brothers". I asked for help for my son's friend who had a car in disrepair but was lacking the funds to get it fixed after losing his job and unable to get a new job without reliable transportation. Chris promptly stepped in to help this young man in the most awe-inspiring way, not only offering to take care of his car repairs but also genuinely caring about his overall well-being. Not sure what else to say, but Christian Brothers at County Line and Holly will get ALL of my family's car business in the future!!

Incredible service. Everyone is very kind and extremely helpful…read more Pricing is also fair, I felt very taken care of.

This makes the fourth item that I have found that was done incorrectly from this garage. This time…read moremy neighbor bought tires at the garage, and now, 12 months later I discovered that one of the locking lug nuts is completely missing, and on another rim, the locking lug nut was so overtightened, that it broke the lug nut key! It took 2hrs. for a professional tire shop to remove the broken mess, put in a new stud and clean up this shoddy prior work! I've posted before about unnecessary services and over charging. FR, Denver

I had a last minute issue when I was half way to my destination that I knew would be an easy fix…read more The dealership wouldn't be able to get to me that night so I called Christian Brothers and they were so kind and squeezed me in right before closing. They had a technician waiting for me when I pulled up, he looked under my car, and then took it in and fixed the issue so fast! Every person I talked to was so kind and helpful and they made sure I could keep going. I definitely recommend them!!

I don't have any major issues with the service. What I take issue with is that a coupon was…read moreadvertised for an oil change for $49.95. The small print read that the deal supports 5 quarts of oil, and I read that. Upon bringing the car in for service, I was essentially told the cost almost doubled to a price of $97+. This is deceptive advertising, and I won't be bringing the car to your service center again for that reason. I'll also be communicating that with the people I know.

An exceptionally trustworthy auto service shop that sets the benchmark for transparency and honest…read moreadvice. The team ensures you are never left in the dark about repairs, taking the time to explain every detail clearly and providing a practical checklist that distinguishes urgent safety issues from items that can wait. Their customer-first integrity, clear communication, and high operational standard foster total peace of mind and earn long-term loyalty.

Schomp wanted to charge me over $500 to replace my skid plate. These guys reattached it for me…read moreright away, very quickly, and would only accept $10. Glad to have found an honest mechanic near me. I'll be coming back.

Had an appointment with another mechanic for brakes done with a brake kit i had bought online. The…read moremechanic changed the date to 2 weeks out. I called Pride and they were able to fit me in THAT day! Ted and Ken were very efficient and friendly. JR was the technician and he finished up on a car he was working on and got right to me. They had my car ready in less than 2 hours and at a price that was $20 cheaper than my previous guys quote. Ted and Ken grew up local and it was refreshing to have a conversation with people that had such a history with the area. Keep up the great work guys!!

I went in for a quick oil change and replace my rear wiper blade. After I picked it up the wiper…read morewasn't working, and I realized they didn't replace it but charged me the $32. I returned and spoke with the service guy who had helped me and showed him the old wiper blade was still on, so chewed up it smeared the water. He looked at me aggressively and lied to my face saying he personally replaced the blade himself. I asked him to replace it. He said no. He said 'wiper blades just suck.' He did refund the blade, but he wasted my time and after seven years of bringing our cars to Pride Auto Care on Yosemite and Dry Creek we will never go there again.

My husband and I have taken our cars to Jim's for years. He's honest, dependable, and reasonably…read morepriced. (Yes - some prices have increased recently but isn't that the case everywhere?) Very happy to have found an honest, reliable mechanic. Highly recommend.

Jim is absolutely great! I have been going to him for a few years now and he is always reliable and…read morehonest. This is hard to find nowadays, especially as a female, because others try to take advantage. Jim tells it to you straight and does not charge you an arm and leg to repair your car or take care of your auto needs. I brought my car in for my driver's side window, which kept rolling down, and had come to find out that the other auto shop did a terrible job fixing it (I went to them because Jim's was closed on the weekend). He even showed me my old window regulator, to show what it looked like before his team repaired it. If you are looking for an auto shop that is honest, reliable, and reasonable look no further! Jim & Co Auto Services is the place to go, and I cannot recommend them enough.

Amazing service! Quick and easy. Everyone here was so helpful. I won't be going anywhere else !read more

Guys.....what's going on??? Why the excessive staff…read moreturnover? Hugely disappointed in getting communication from shop on when car would be ready. "It's not my job" attitude because one of your associates wasn't my service advisor, so if I don't call to inquire on car status then my car would still be sitting at shop while I'm home without a car. For the 2nd time car is returned with soiled / dirty driver seat and inside door panel / armrest. I feel training in customer service is lacking along with taking pride in the work you perform. The issues were fixed (I'm hoping), but vehicle now has a blinking light that wasn't there before.