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    Midas

    3.7 (52 reviews)
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    Services - Midas

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto general diagnosis

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    On Saturday October 12th, my fiancé and I brought my 2018 Subaru BRZ to Kevin and crew to install our new aftermarket MXP Comp RS exhaust system that we had just had delivered, brand new, in the box, sealed in plastic/bubble wrap, on the preceding Thursday night. The system cost us over $700. As instructed by Kevin, my fiancé carried the packaged exhaust system inside Midas and set it down in the service bay and we left for the morning while it was installed. When we were called that afternoon to pick the car up, my fiancé noticed one of the exhaust tips was visibly scratched. It appeared the system was "walked" or dragged across the concrete bay floor. Immediately bringing it to Kevin's attention, he stated "well, I guess I'm buying you a new tip." When it was time to pay, I asked my fiancé if we should refuse to pay for the installation fees until the situation was remedied, but he decided to give Midas/Kevin the benefit of the doubt and pay for services rendered with the understanding that we would at least be compensated for the damage. Kevin knocked $40 off of the install ($200 paid), included a handwritten IOU for the damaged tip with his signature on the receipt, and told us to expect a call within the week upon speaking with the location's manager/owner. The reason for this was presumably due to the fact that the tips only come as a 2 piece set and costs $180 from the manufacturer. Kevin told us to expect a call the following week after he received the okay to order the tips. My fiancé called on Thursday 10/17 to follow up and spoke with Isaiah who handed the call back to Kevin who told us again to standby for a phone call, this time by Friday at lunchtime. Friday at lunchtime came and went without a phone call as promised by Kevin so I visited Midas after work to follow up in person. When I walked in, I was not greeted, but rather Kevin began nervously laughing and put his hands up while telling me that he hadn't forgotten about me and that he was still waiting to hear from the manager/owner. I asked him to please let his manager/owner know that we were just a couple of days away from filing a formal complaint to which he said "okay" as I left the shop. As of this morning, it has been 6 business days since the date of installation and my fiancé and I have not once been contacted by Kevin or a shop manager/owner on rectifying the mistake made by Midas employees so I have moved forward with the complaint through corporate. I will also leave this review on Yelp and file a similar report through the Better Business Bureau. I am hoping they will follow through with their promise to order us the part(s) that their employees damaged as I paid $200 for them to damage it. If I wanted to damage aftermarket parts during installation, surely the company knows I could have handled that on my own for free.

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    8 years ago

    great folks. solid work and honest pricing. I visited during the holidays and the music was also a solid plus!

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    7 years ago

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    9 years ago

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    Page 2 of 2

    Ask the Community - Midas

    Review Highlights - Midas

    However, I took our car to the Midas on S Holly in the King Soopers shopping area for brakes yesterday.

    Mentioned in 5 reviews

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    Grease Monkey - Left with these black oil/grease marks!

    Grease Monkey

    (31 reviews)

    While my initial visit wasn't the best, the follow up experience and end result was absolutely…read morewhite gloved, professional, courteous, understanding and just amazing. I had a call returned early on Wednesday morning by the store Manager and he even came to my office to get the black marks off my interior, vacuumed and cleaned my window's. He refunded my oil change that he truly didn't need to do. Thank you, Steve!! Your generosity and kindness was incredible! I love that you care about your team! You said it without coming out and saying it..a true leader!

    Last night I took my 2018 Mini Cooper to Grease Monkey on Quebec. They told me they couldn't work…read moreon Minis and take it to the location on Holly and County Line. When I arrived, I was greeted by the nicest young man. So respectful and kind. I asked him if they would look at my Coolant Tank and give me his honest opinion of it's condition while they were doing my oil change. He said he would tell the other service techs. Josh, the assistant manager, came in and gave me his honest opinion which I greatly appreciated. (Mechanics can be some of the MOST dishonest humans to walk the face of the earth.) He even suggested I take it to another Auto Shop that he knows who would not try to rip me off. It took them less than 30 minutes to do my oil change, top off my liquids, take a look at my coolant tank, clean my windows, and take my payment. If you ever want amazing service from honest integral service techs, take your vehicle to Grease Monkey at this location (Holly and County Line). You will not be disappointed. Great staff, great service.

    Franklynn Automotive - The Franklynn Automotive Team!

    Franklynn Automotive

    (63 reviews)

    Excellent service. Very professional and courteous…read more I was told how much my job would cost up front and how much time would be needed to get job done. I will continue visiting Franklynn in the future and forget about taking my Jaguar to the dealership for work.( too expensive) . Thanks everyone at Franklynn automotive.

    Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

    Fast Traxx Fast Lube

    Fast Traxx Fast Lube

    (63 reviews)

    If you are looking for a shop that actually treats your vehicle with precision and care, Fast Traxx…read moreFast Lube is the place to go. I can't recommend them enough, specifically because of Jon. It is rare to find someone so genuinely committed to high-level customer service these days. Jon's attention to detail is unmatched, he doesn't just treat every car like another number in the bay; he takes the time to understand the specific needs of each vehicle that comes through. What really sets Jon apart is his transparency. He provides decades of understanding regarding each vehicle's maintenance needs, which is incredibly helpful for understanding the "why" behind his recommendations. He uses that data to ensure you aren't just getting generic service, but exactly what your specific vehicle needs to stay on the road. He consistently goes out of his way to ensure you are 100% happy with the work. Whether it's a routine oil change or a more detailed service, he makes sure everything is performed to a T. To all my fellow Toyota FJ Cruiser owners: this is the spot. Jon understands the quirks and requirements of our rigs, and I trust him completely with mine. Do yourself and your vehicle a favor and head over to Fast Traxx.

    As a single woman having a place to go where you trust you will be taken care of. Jon and Eric have…read morebeen there for me...even when I had my FIAT (Fix It Again Tony) they were able to find the fuse, fix the rear light, and so much more. Recently, I had a parasitic drain on a new battery in my 2018 Subaru Outback- Eric had a new tool and was able to locate the 2 blue relays in a metter of minutes. He removed them and when I ran out to see if my car would start the next morning, it did!! For me, it was a miracle. I called to share the good news and within an hour I had a call back to let me know the parts were in. GRATITUDE is what I feel. Yes, you can trust them!!

    Midas - autorepair - Updated May 2026

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