I came in for an inspection a few months back. I was given one price over the phone and a higher one in person. They don't confirm the price until after the service is complete without explaining why the price changed. read more

This is the best and most trustworthy auto repair in Hayward! I have been bringing my Toyota Sienna to here since 10/08/15.  Jason is so friendly, honest, reliable and professional.  Everytime I bring my car to the shop, jason always come out to greet me.  Jason will tell you what is wrong with your car, and give you options of things that should be repaired immediately, and what can wait. The choice is always yours. He is very aware of the potential dent that these repairs may make in your pocket book and appropriately triage's the most important things to tackle first. Jason does not recommend or do unnecessary work, to up charge a bill. Jason does what is needed.  If you have to wait, there is a cozy waiting area with complimentary wifi and big screen TV. I am so grateful to have found a mechanic that I believe in. I am hopeful that Jason's Auto Repair will be in business for decades to come so I can continue to take my cars to his shop with no worries.  If you are looking for a mechanic, I highly suggest you give Jason's a try! read more

I've been meaning to write a review for a while, but I like to see how my car is running first Okay, so these guys are awesome. I'm going to be honest and say that it's not always been sunshine and rainbows. I've dropped my car off and had to leave it with them for days unexpectedly without knowing when I'll get it back and that's definitely been frustrating. However, they've always done everything they can to make sure when I get my car back it runs well and they know I understand the work that's been done. They've experienced me in full blown child-like temper tantrum mode (not proud of it, but it happened) and they remained professional and helpful. They've gone above and beyond to accommodate me and my headache of a vehicle and I'll continue to take my car to them for work and recommend others to do the same. Thanks guys! read more

I have been a customer of Midas for over 3 years. I've brought all 3 of my vehicles here for oil change and also recommended them to many of families and friends, until the most recent experience. I thought it would have been a good idea to bring my vehicle to them because it was shaking while accelerating. It was really pricey but after this the car was working fine. 2 week later, my vehicle started to make a type of vacuum noise when I drive it for longer than 30 mins. We brought it back and they changed the thermostat for $700. It seemed a bit too much but as long as the car was working I was fine. About 7 days later it started to make the same noise and more worse to drive. Couldn't last 10 mins and the noise would come back. I got a second opinion and found out that the thermostat was cheap and there was loose piper that not only caused my ac to not work, but also the noise of the vehicle. I was very disappointed not only with the experience but that I felt ripped off from, what I thought, was a trusted company. I don't choose to even come back for an oil change and will not recommend this place anymore. On the plus side, they USE to be good and lost some good coworkers who was the reason why I trusted them with my vehicles. Not anymore. read more

Really a trustworthy place! I love how fast they work for an oil change. They also do a check up on everything from tires to air filters along with the oil change. I love how friendly the staff here is. They remember me by name and they always compliment my car. Also came back here after a day because the check engine light came on after the oil change. They were able to help me within the moment I got to the store without waiting! read more

Still the best! I've been coming here for years and I only trust them with my car. Everyone is awesome and Jason always does his best to accommodate my busy schedule. You guys rock! read more

Couldnt have been more happy and surprised by the quick turn around of my visit. Went to pick up a friend who was dropping their car off for a service when my car had trouble starting. They were able to let me know the battery did need to be replaced which it was and i was out within 25 mins. read more

I decided to get an oil and filter change here because they also would rotate the wheels, and I had a coupon for $29.99 (I could go elsewhere and just get an oil/filter change for $19.99). I sent an email on Thursday afternoon at 5 p.m. asking for an appt. the next afternoon between 3:30 -5:30. The site said I would receive a reply within 1 hour. As they close at 5:30 I wasn't too surprised not to hear back within the hour. However, the next day I still hadn't received a reply as late as 2:30. I had an errand to run, and it took me nearby so I dropped in. They said they could take me. I asked why I hadn't heard from them, and didn't get any kind of answer. As I was leaving the car while I went across to the mall to eat, and having no experience with this shop, I marked each of my wheels so that I could tell if the tires had been rotated. When I returned about 1 1/2 hours later, my car was sitting in a different spot outside. A quick check showed that the wheels hadn't been rotated. I went in and asked for the bill to make sure that the rotation was on it as I'd specified (it was), then quizzed the cashier whether the wheels had been done as the work order stated. She said they had (she was going by the work order) - I said, no they haven't, and explained how I knew. She then went to talk to the manager, who said they would do it if I waited. I said O.K., and watched them do the rotation. I also said you're comping me for the work. At first the manager tried to give me a coupon for a free oil change the NEXT time I came in. I said "what next time", when they'd tried to charge me for work that wasn't performed? I was not coming here again. I told him he could either comp the whole thing, or I would walk across the street and get the cop who was parked at the mall, and come back and file a fraud complaint - his choice. He then agreed to comp it all. I made sure when I got home to get under the car and see if they'd put a new filter on. They did at least do that. In short, avoid. read more

I came in here to do an oil change for my 2 yr old car that has had mostly work done at the dealership, and since the money tree has not been all that fruitful lately, I decided to take my whip to a "cheap" service shop. The oil change and tire rotation that is advertised on TV and all over the internet is offered at this location, and for 20 bucks, you will not beat this deal. Now, I've made my living in sales management and training, and am all too familiar with the "gateway product." Getting you in the shop to buy a service worth at least twice that amount is good business practice. Once you get in, they will (and should) try to sell you other maintanence products for your car. I expected them to find something that I've missed since I've started doing some of my own maintenance, and I was hoping to buy the extra products and do the work at this shop. My car has 30,000 miles. They say I need a fuel injection cleaning service. My car also needs a new air filter. I say, okay, let's get 'er done. I go to leave and the service writer says, hey- my mechanic says you also need a cabin filter. By the way, how much is that? The fuel injection cleaner is 129.95, the air filter is 19.95, and the cabin filter is 79.99. I okay the services because the salesperson says that he was giving me a good deal, even gave me a coupon, and said he was not charging me for labor on any of the work except the oil change. Okay, cool. But now, he got me wondering how much these parts are really worth. So I call autozone, and find out that the fuel injection service can be done yourself for less than 5 dollars, the air filter is 5.95, and the cabin filter is 15.95. Thats a total of 27 dollars for the parts that can all be replaced inside of ten minutes. So I go back to the service writer and explain this to him, and he pretty much calls me a liar, and says that when I get to the other store that they will bait and switch me and I will end up paying more. I take my chances and cancel all of the services except the oil change and air filter since they already got the part, and I go and do the rest of their "recommended service" myself. I get to autozone in hayward and they have the parts in the back counter with my name on it, I pay 21 bucks, and the guy goes out and shows me how to do it. I finish in less than 5 minutes. Now, I'm all for salespeople selling, and businesses making a profit. If they didn't. the world would fall apart. But to charge me 220 bucks for parts worth 20 dollars retail, that's just robbery. He said he wasn't charging me for labor, but I would have rather paid for the 5 minutes labor than 1000% markup on parts. And to try and convince me that he was doing me a favor with the coupons and discounts- well that's just dishonest. Even if you need a cheap oil change, I would recommend going somewhere else. These people have absolutely ZERO integrity, and unless you're okay with that, please stay away. read more

Recently I was in the east bay visiting some friends when the tire pressure low light lit on my dashboard. I was panic stricken and went on Yelp to look up some place to get my tire patched. Midas showed up as the one the closest locations. Lucky for me, it also had great reviews!. As soon I got there, someone from the staff greeted me and asked me what I wanted to get done. He patiently listened to me as I described the problem. They said they would inspect and let me know if the puncture could be patched. They showed me the nail and went on to patch the tire. While I was there, I also asked them to do oil change as my car needed one. The technicians are knowledgeable and helpful. They gave me details on what was being done. In a span of 45 minutes, I got a tire patched and my oil change done. Woohoo!!! Super efficient! Me likey. read more

Came here for a last minute fix. This Midas location was informative, hospitable, and honest. The staff was very polite and made sure they answered all of my questions. I've been to a lot of places where they try to do unnecessary procedures to upgrade the visit, but not at this location! As a former car enthusiast I can appreciate the service and quality this place provided. I was wondering why this place had some bad reviews and found it was because there was a change in ownership. The new management should be applauded since this was actually a pleasant experience! read more

Went back with my old school 98 pick up that was running rough, they sorted out the problem really fast and got it turned around in about an hour. Fantastic service, and they just changed what needed to be fixed, and didn't try and jack me for extra stuff that I didn't need, I will defiantly go there for service again! read more

Came to get my front and rear brake pads replaced. Came at 8am, signs says they open at 730am and there were plenty of customers already. they were busy the whole time i was there. Looks like its better to make appointment. I should have made one but don't know why i didn't think to make one. Anyways waited about 3 hours, i was at Southland Mall for the last hour to kill time, which wasn't too bad. Free wifi at the place. It was my first time coming to Midas and they seemed nice, I have nothing to compare it to. nothing stood out and nothing to complain about. they seem to have many regulars here. the brake pads are came with a lifetime replacement warranty so i will be back. read more

My car completely stopped working and I had to get towed to the location and showed up unannounced when they were extremely busy on a holiday weekend. They were kind enough to check out what might have gone wrong and ultimately squeezed me in and had me back up and running in under an hour. They even came in at a price way lower than expected. The staff there seems to work very efficiently and fairly and I would certainly visit again! read more

Been taking my car to this Midas for over six months now and the staff has been very responsive and services my car with care. They not only take care of my routine engine services, but they replaced my tires a few months ago too. I am very appreciative for all their assistance. read more

I came in for an oil change and the staff was extremely friendly and inspected everything In my vehicle and they informed me everything looked good but wipers needed to be changed and they replaced them. Highly recommend them from now on coming here for all oil changes. Mehtab read more

My brakes were squeaking for awhile, and I happened to be in the area of this Midas so I thought I'd stop in for a quote. I've ever been to a Midas before, as I usually stick to the mom and pop shops. The price was reasonable, service was excellent, and I got out of there in about an hour. I can absolutely recommend this Midas! read more

Always take my vehicle here to the Hayward Midas. The staff here treats you very well. They even physically show what they advise you to repair next. I've been taking my Accord, Dart, and now my Honda Prelude to this Hayward Midas. Got really good prices, plus coupons found online on their website. Very quick fixes, usually drop it off in the morning, and run some errands. Then they call me in a few hours when its ready. Will be returning to be fixing a lot more on my Prelude. Highly recommend to friends and family who are looking for a mechanic. Great job! read more

Couldn't be happier with the service at this Midas. Being a female and having car issues has always been an obstacle for me when choosing an auto shop because I either feel like I can't trust the diagnosis or price. This time I had to get a full set of tires and I wanted to research some options on Yelp. I came across this Midas and the reviews looked good. This Midas I found out is under new management so I called the store up and felt an immediate sense of relief. When I arrived at the shop for my appointment I felt good, the front office staff was so friendly. The woman and I chatted for some time and she was accommodating, professional, and knowledgeable. The lobby area was very clean and an array of magazines even for women :) My car was done in the quoted time and I am so trilled with the service. I can actually feel the difference in my tires. I highly recommend this Midas shop! Feels good to have had my car fixed with no anxiety. read more

I have had my car in here a few times, and so has my fiance'. We have now learned better. DO NOT take your car here. There is a reason why Midas has a few class action lawsuits right now and the state of CA is investigating this very location! Besides just overall poor service, a couple times they have tried to get us to do very expensive repairs for things that are not wrong. I would take my Saturn to Saturn of Fremont or Fremont Wheel & Brake and they would tell me Midas was just trying to get money out of me, and the repairs there would be a 1/3 of what they were trying to charge me at Midas. The same goes for my repairs they tried to do (mostly brake work) on my fiance's Mercury. The latest issue I had was with my oil pan. Granted, I haven't taken my car there since 2007 (after I had a bad feeling about the place) but I know this was caused from their work. It seems they use aftermarket parts for the cars they work on that are cheaper and don't fit correctly. An aftermarket plug was used on my oil pan that stripped the oil pan opening, and it started leaking. To get this fixed is now going to cost me somewhere around $700. Watchout! Instead, go to Firestone down the street. Much better group that is not ALLOWED to use aftermarket parts! read more

Called them when they opened at 7:30 to check if they accepted walkins. They did. 7:45 I got there and was greeted by Jason [i think his name was.] Gave him my keys and Gustavo helped me with the paperwork. I was on the phone talking to my boyfriend asking what oil change to get, im clueless. Gustavo explained to me the perks of the full synthetic but not pushing that option to me either. He gave me 10 dollars off before I could even pull out my Yelp discount that they have posted. Jason came back and said that everything was looking good but i needed to change my air filtee, they were recommending them to me. Again not pushing me to purchase. they both said that for a Saturday morning, we're lucky to be in there cause we will be done by 20 minutes. Usually I guess it gets cray there. Current time: 8:10 read more

Great place when you need to get your car serviced... The staff and workers are very honest and very straightforward.... The prices are very reasonable.... I have no complaints with Midas and I will always take my car when it needs to be serviced there.... read more

I came here last month to change the oil on my Toyota corolla. They were very fast,friendly,and did the job right.i wasn't up sold on any other services unlike most other oil stop places. I will return in 36k miles read more

This is probably my favorite oil change shop Because they are honest people and they told me exactly what my car needs. They told me the most urgent and then to watch out for the other things that need to be done on my car over time. It is less expensive and parts from recognized parts shops. And Brakes have warranty for life once you get them done with midas. Good experience !! read more

I cannot stress enough how hard it is to find great service! I needed a standard oil change and new brakes. Not only was I taken care of but the team here took great care of explaining to me in details what needed to be done as far as maintenance needs and checks. Jason went out of his way to ensure that I was informed on my vehicle upkeep and provided me fast and reliable service! These guys know there stuff! I live across the bridge and drive over just to go to a place I can trust. Thanks again guys! read more

Probably the only Midas I will ever trust. The owner helped me out with an awesome service, I believe his name was Raymond. Of course there was the typical auto place wait but it wasn't as if I had to wait for ever. I went there for an engine check light, timing belt replacement, water pump and thermostat. I got my car in great working condition. The prices were very reasonable for being a chain. But the most important part was that the customer service. They really walked me through the entire process and made sure I understood what I need to know about what's getting fix and why it's getting fixed. Made me leave my $$ and feeling at ease there. Compared to the other Midas out there it was really good that I was recommended by an older lady to go there...haha very funny but yes I took the chance and this was my experience. *As I was waiting, the other customers waiting and coming in pretty much got a very similar service. I'll definitely be returning customer even though I live in San Leandro. read more

It's time to leave a review since I have been bringing my cars here for years. I drive for Lyft and I need oil change/ maintenance frequently. Those guys always take care of issues and they do it quickly and efficiently. It's always a good idea to call ahead because sometimes they get busy. read more

I made an appointment for an alignment. They were about $10 - $15 cheaper than every place I called in Castro Valley and Dublin. They were very friendly and accommodating. They offer a drop off service which was awesome! I was able to drop my car off and get a ride to school. Although I would recommend they clean the courtesy ride vehicle since it was filthy. It was so bad I didn't ant to sit in it. read more

I have been needing to get my Infiniti G35 serviced for quite some time now. I finally took my car over to Midas on La Playa and was very very happy with the service and quality of work. Great prices mixed with friendly attitudes and complete explanation of all items needed and why. I ended up getting my complete 90K mile services, an alignment, etc. and am super happy with the way my car is driving now. The friendly staff, great prices and comfortable environment with free coffee, free wifi and a ton of magazines made it a 5 star experience. I will definitely be bringing my car here from now on. read more

I used to take my car to Pep boys and what a mistake that had become! My brother told me to go to Midas and so I did... I cant express enough how grateful I am that I made that change... Not only did the guys treat me like a human and not some dumb woman, they fixed everything that Pep Boys screwed up! Now when I go there they call me by name, they are incredibly friendly... They are honest. The best part is they tell me what needs to be done and they leave it at my discretion on whether or not the work can be done that day or not! I believe its Curtis, Jason and an super sweet woman that are always greeting clients and really put my mind at ease when dealing with my car!!! They never pressure me to get work done. I suggest, recommend and just honestly have to tell you that this is the best place to take your car if you want it to last!!! Thank you Midas!!!!! read more

I don't know who the person is commenting about Midas about her Saturn. I mean its a Saturn people, who drives that stuff anyways? Those dealerships will tell you anything to make sure you stay "loyal" Saturn.. hah Bottom line is Raymond was a nice sales person. They did my $19.99 oil change and did not try to upsell me. He was very polite and knowledgable. I deal with customer service and know when a person is being honest and people friendly. He understood my Dodge Charger and the limits it had. Everything was done in a timely manner. I just moved back in the area and just need a local oil change here and there. I will be going back to Midas in the near future for my BMW for my basic needs. Thanks read more

I just saw the reply from the owner/management. The owner being humble enough to reach out to resolve an issue is good enough for me. We don't see that very much. read more

Great customer service and overall great employees to deal with. (unlike firestone). They were able to do an oil change, diagnostic on my airbag light, and replace my rotors and pads within 1 n 1/2 hours. Freaken Firestone take twice as long to just do an oil change. Midas is 1 million times better than Firestone, n the employees actually don't attempt to screw you over unlike firestone. You don't have to take my word for it, you should take everyone's word for it, check out yelp and compare Firestone and Midas. read more

Took my car in this past weekend. I know I've been neglecting my car for quite some time. Drove it for a few months even though my brakes were squeeking. As I drove up, Jason promptly walked up and asked us how he can help us. I told him I knew I needed an oil change, brakes changed, and possibly new tires. He said he'd inspect the tires and then let me know. Sure enough, metal was exposed on my tires. He was able to find me tires within my budget that had pretty good reviews on line. Overall a smooth experience! I was given a detailed description of the services/work done on my car and a breakdown of the costs for each. Car repair shops in general get a bad rap (and most of them rightfully so). This shop bucks that trend when it comes to quality service! Definitely will be bringing my other cars here. read more

The owner here is ABSOLUTELY amazing. He's got great business acumen. He simply gets it. I always say Professionals Make Difficult Things Look Easy. The shop here is run by a Real Pro! read more

I highly recommend to all my friends and family!! I had great experience with the owner, Jason. I came from bad customer service from another car place and he made up for it tenfold!! He was friendly, more than fair with prices, and answered all my questions to put me at ease. I highly recommend this place!! It was great to find East Bay Midas since leaving my Midas in Ohio!! Thanks again!! read more

Staff is always friendly and provide excellent service. Any additional service suggestions are based on the need for that particular service and not to up sell or price gouge. I'll continue to take my car there unless and until I experience otherwise. read more

Stopped for an oil change twice this week. Both times I was met with no service. Not even a "hello" or "how can I help you?" This has happened before as well. I'm tired of stopping off for an oil change and not getting anybody to help me. You lost 2 sales this week. I needed the oil and tranny fluid changed in both of my vehicles. Your competitor down the street is getting my business from now on. read more

I have for years been very pleased with taking our cars for service to Midas at La Playa in Hayward. They have very fair prices, and have repeatedly given the personal touch and extra service beyond the bare minimum. read more

Showed up for simple oil change, the guy told me, " We are fully booked come back in a week." (They only had one car being worked on) and 2 empty bays seems like they were being lazy and and didn't want to work. This place is poorly managed and perhaps if you drive in with a nicer car and they see dollars signs, they will take you in right away. This place looks shady, but that's just my 2 cents read more