Got an oil change on March 4th. The next day, I noticed that the front undercarriage was loose and…read moreseveral pushpins were missing. Upon closer inspection it became clear that after completing the oil change the technician did not reinstall two of the rear bolts, and the pushpins were either not reinstalled or lost. As a result, a section of the undercarriage came off the vehicle while in use. I was unaware of any problem with the time which created both the safety concern and potential risk of further damage to the vehicle. I returned to the shop two days later. The technician who originally worked on the vehicle acknowledge that he had been unable to realign the undercarriage properly. However, this issue was never communicated to me and no warning was provided before leaving. Another technician was able to replace the bolts and secure the remaining portion of the undercarriage in place, but the missing protective part and pins were not replaced. Disappointed by both the oversight of reinstalling the hardware and lack of communication about the problem once it was identified. The service team failed to perform the work correctly or notify me immediately of any complications that could affect the safety and integrity of the vehicle.

The manager Chris is a real winner. He yells at the crew members daily. He didn't train an employee…read moreproperly and fired him for being too slow, and when he fired him, he called him at home instead of telling him at the shop. The person he fired is dyslexic and learns differently than other people. There is a lawsuit up against Take 5 and we will never recommend anyone to this location.

Just had post a short message thanking Jim for the prompt, professional, honest service I received…read more I was very impressed and will definitely be back .

I've been taking my truck to Midwest since 2016. They've been okay until this last time, when I was…read moremoving and needed to install new brakes and Timbrens bump stocks front and rear. I brought the parts to them. They had the truck 2 1/2 days. No call to tell me brakes were done but the suspension bolts "had a rust issue". I had to call them to find out there was a go/no go decision for me to make on the Timbrens. When I went to pick up the truck and the front Timbrens back, saying "the brakes included a pad, so these were extra!". No call to ask about that either. So $480 later and the front Timbrens aren't installed. Very poor communication from them and I asked, why didn't you just do what I asked you to do? Response: "oh I thought we were only talking about the rear". A lie, he told me moments earlier about the front Timbrens. Even if I weren't moving I would not go back.

The guys did a good job! Looks like they need more manpower for a Saturday. wait was a little long…read morebut the boys Phoenix and Bobby did a good job they communicated well together and worked expediently First oil change for this new truck

Great service and very knowledgeable crew. They got me in and out quick with an oil change, and I…read morefelt 100% confident that they did a good job. The guys went out of their way to make sure my truck was in good working order.

Very helpful service from the employees for my oil change today .. Explained my opinions available…read morefor my oil change. They also took care of me back in November for my car inspection. Very professional

Really a shame, I wanted to like this place. It was the only place I could find to do an inspection…read morearound Christmas. They passed my car's inspection but failed to tell me my brakes were getting low enough to need replacing. How do you not notice that if you do it right?? Come to find out a month later I go toy usual place and the pads are dangerously low. Either someone didn't do the inspection right or someone else is lying.

I was having problems with my clutch, on my Jeep wrangler and Daves fixed it right up , they are…read moregreat quality people, who do quality work. i've been using Dave's for my vehicles , for over a decade and have no complaints.

Good quality work but very pricey. They need some kind of loyalty rewards program because they…read moredon't offer any discounts on returning, loyal customers. The price is as stated on the invoice.

Honest and friendly auto repair center. We lost our AC traveling from Houston to KC. Terry…read moreaccepted our last minute appointment, diagnosed the problem, and booked a warranty repair at a KC Jeep dealership prior to my return trip home. Probably the best customer service that I've ever encountered.

From the owner: Brake, AC & Complete Auto Repair Specials! ❄️…read more Are your brakes squeaking or your AC not keeping you cool? Trust our family‑owned, locally owned auto repair shop for dependable brake service, fast, reliable AC repairs, and complete auto care you can trust. Transparent pricing We stand behind our work and offer one of the best warranties in the industry

if I could leave negative stars, I would! I hate this place! I was told a 2 hour wait at 8am. it is…read morenow 12:10 and not only are they not done, but they guy went to lunch!!!! I'm beyond angry!!! NEVER come here unless you have ALL DAY to wait.

When I arrived for my appointment today an employee waited 24 minutes to call me and tell me that…read morethey would not be able to do the service because I needed two tires replaced. I then said to please go ahead and replace the two tires with the same brand that is currently on my car so that I could get all tires balanced and rotated. I made my way to the autocare desk and sat down in case they had any more questions or problems. As I am sitting down the MANAGER and another technician are talking about how they aren't going to balance and rotate my tires and how they are just going to place new tires on the vehicle. I listen to them continuously talk negatively about me for 4 minutes before I stand up and tell them that they are talking about me. The technician immediately tries to save face and explain to me the "problem" with just replacing two tires. I politely asked for my keys back and told them that I would not be getting serviced by them due to their unprofessionalism. Its very unfortunate that these autocare technicians have a manager who doesnt care about the customers and is only interested in providing "services" that are of higher price than what the customer originally asked for. If they were willing to do this to me then I am sure they would do it to you as well.

(Denied Service) STAY AWAY GO SOMEWHERE ELSE FOR ANY SERVICE!!!!!! First and foremost, to the…read morerespondent- save your auto reply all for someone else. I am NOT leaving this review for personal satisfaction but leaving it to warn others about wasting their time by going to this location. The only employee at this location that seemed to be worth his paycheck is the young service technician that was actually willing to do my installation, the rest of them couldn't find their way out a wet paper bag in my opinion! I purchased tires from an online retailer due to the significant price difference and called this location prior to making a appointment to confirm they would be able to install them for me and had the equipment to do so due to the size of tires (38X13.50r17) and they confirmed that it wouldn't be a problem so I scheduled an appointment online. Showed up 15 minutes prior to my appointment time and not only did the employee at the front desk say everything was good to go but the guy in the back office (Probably the Manager) also came out to confirm that they were able to get it done but it would cost me extra due to the size of the tires and also that it was going to take about 3 hours due to it being a little busy but it would be done before closing at 5pm (Let it be known my appointment was for 12:30pm) I told them it wouldn't be a problem and I would just return before they closed to pick my vehicle up. The employee at the front desk gave me the work order with a price of $270+ for a 4 tire installation and I still agreed to the price and signed the paperwork. After unloading these 90lb tires by the bay door like I was asked to do, as I was about to leave the so called "Bay Supervisor" came up to me to inform me that he wouldn't be doing service on my vehicle due to safety concerns because the lift size of my vehicle! I then told the guy it was understandable and I could just head back home and I only lived 5 minutes away and that I could remove the tires from my vehicle and bring back just the tires for them to change out while still agreeing to pay the same amount on the agreement, this then so called Bay Supervisor changed his reason to he can't provide services due to the size of tire and not having the equipment! At this point I knew he just didn't want to do the work and was making up excuses. Like why would a business sell Tires on THEIR website larger than what I had (40-42 inch Tires) if they didn't have the equipment to install them??!! Exactly! Im not an idiot bro, straight laziness is what it is! Honestly I don't know if it was the (Retired US Marine) License Plate that caused him to deny service but with all that's going on right now I wouldn't doubt it and Don't really care two folds on what they think! Your job ain't that hard or overwhelming bro Trust me acting like y'all experiencing stress! Oh please man! JUST SAVE YOUR TIME AND AVOID GETTING YOUR BLOOD PRESSURE RAISED BY AVOIDING THIS LOCATION!!

Don't ever go here they are scam artist they over charged me 400 . To install tires they bent my…read morerim and denied it even though I watched the installer beat my rim with a 5lb sledge hammer stay away . The Legands Big O Tire will rip you off in fact the whole system us set-up to take your money F- on a grade stay away

I've taken my cars there for over 15 years! All very honest & they will show you any repairs…read moreneeded, if requested! I don't even ask anymore! They're always on time!! Dennis, the owner backs up all repairs! His techs are on point!! No BS!! Unusual these days!! (Hey Dennis.... Yes! My boots are made for walking, that's just what they'll do! I've never had to walk, all over you!) We overpowered your techs singing, huh! A delightful place, while waiting! Thank you & appreciate you ALL! Please try them out!! No Regrets!!

Hi, I have gone to this service center for many years and what I appreciate the most is their…read morehonesty. The team is most friendly and helpful, they always get your car in and fixed in a timely manner, I really appreciate all who work there, especially Alex! He did a great job this last time in fixing my car!

First, they mixed up vehicles I had in the system. Inputting the wrong VIN for my car, which they…read moremade it seem like it was my fault. Second, they left the oil cap halfway turned-on! Glad I always check the oil levels after an oil change. Save you a headache and go to the Overland park location.

I went into the business to get an oil change and find out why my heater wasn't working. Was told…read moreit was $89 to do a diagnostics. I asked if I paid for the diagnostics were they gonna be able to figure out exactly what was wrong and fix it and he said absolutely. They kept bringing me into the back to show me things and was coming up with a bill of $1500. I've never felt so violated in my life. I felt like it was a money grab to try to get as much money out of me as possible. The tech that worked on the vehicle told me he wasn't sure exactly what was wrong? He said it could be a few different things. I explained I was told when I came in that you would be able to diagnose it and tell me exactly what was wrong? He rambled off a few things again, and I asked him a second time what was the fix And he said he wasn't sure? Then another guy told me it was the heater core. They wanted over $1000 to replace the heater core. I can find the part online for $50. This place just wants to get as much money out of you as possible. They're gonna find every minor thing wrong that they can then they're gonna inflate the price drastically. I wouldn't recommend coming here. They didn't even bother to put an oil change sticker on my window. They were more worried about making a dollar then doing what was paid for.