These dudes are the BEST…read more I called Isaac first because they were first on Google but their quote of TWENTY THOUSAND DOLLARS minimum to replace the boiler, plus a $200 fee for them merely showing up to tell me this insane quote, was disgusting business. My 90 year old grandfather told me, "call Huether." They have been so fair and trustworthy. They repaired the heat last year for $270 and replaced the entire boiler this year for less than HALF what Isaac tried to scam me out of last year. Not just that, but from the time my boiler died to the time I had heat back was just SIX DAYS. You can tell it's family run. Just awesome, salt of the earth, quality, non-scammers.

exceptional experience from start to finish. honest,…read moreprofessional, fast response, & very communicative. I highly recommend and will most definitely call them whenever I'm in need of HVAC services.

I am not known for poor reviews but this is one of them…read more Hired Isaac a couple of years ago for an inspection and cleaning on our furnace, tankless water heater and air conditioner. Was pleased with the service so we bought one of their expensive maintenance plans. First of all, you have to call them every year to return for a cleaning and inspection. They should call us to schedule service thru their expensive plan. Fine. We are considering moving so I called for an inspection and cleaning. They wouldn't do the A/C bc it was February. Again, fine. Well the nightmare began. Now keep in mind everything worked perfectly prior to this service. Again, cleaning and inspection. Tech started inspection. Soon I heard a half hour of very loud metallic banging. I asked how it was going and was told he was trying to free a part to clean and check it. In the end, couldn't get it. Specialist had to return. Specialist returned and said igniter was bad. Changed it and it cost $162 which was the cost after the $600 maintenance plan previously mentioned. Pretty quickly we noticed more trouble. No hot water for a number of minutes. You may say no big deal but try running your bath for 3 to 5 minutes bf you get hot water. This happens on every faucet too. So we called again. Tech came and now found a bunch of gas leaks and the heat exchanger was bad. Cost $300 after their wonderful $ 600 maintenance plan. They also repaired some of the gas leaks. Said RGE had to fix another one. RGE came and said no leak. Hmmmmm... And I can't help to wonder how much of this is a result of the first Tech banging away full force on a very intricate and fragile piece of equipment. And we don't even have the new heat exchanger installed yet!! No call with an update, no call to schedule appt. Nothing. 2 months ago we called for an inspection. $500 later (not including the investment in the $600 maintenance plan) we have a non properly functioning water heater, no appointment and no plan. So much for hiring a big company for expertise, service and peace of mind. Ill update when, I mean if this gets resolved.

They convinced us to get a new furnace. The new one is garbage. It constantly freezes up when on…read moreA/C mode and stops working in the summer. All they said we could do is turn it off for awhile. Our old one was working fine and never did this.

I had a very positive experience with Will from Northeast Mechanical. He gave me a very reasonable…read morequote to install a new water tank and was able to do it the next day to make sure my tenants were taken care of promptly. He showed up on time and was very professional and communicative throughout the whole process. He also gave me good advice as to other things I may want to consider doing in the near future in my property. I was very pleased with all his work, expertise and customer service attention so I will use his services again for any HVAC or plumbing issues that may need to deal with.

I have used Northeast Mechanical for multiple heating and cooling installs and repairs at multiple…read moreaddresses. The owner,Will, is very friendly and easy to work with. He will go out of his way to save you money even when it inconveniences his work schedule. He will shoot you straight and give you no BS advice and recommendations based on his years of experience. I would and have recommend Will and Northeast Mechanical to anyone needing HVAC install or service. Will is way better than any of the big companies who's techs are trained to run up prices with big ticket repairs . Trust Will!

Jason is the best of the many people I have encountered in this field of AC and Furnace repair. He…read moreis knowledgeable, professional and personable. Spending as much time as needed to diagnose the problem and offer the best possible solution, I will invite him back to continue work in my house. I highly recommend this company for value and quality!

From the owner: Established in December 2023, Exact HVAC provides high-quality heating, ventilation, and air…read moreconditioning services to homeowners in Rochester, NY. Our skilled technicians tackle both routine maintenance and emergency repairs, ensuring your home's comfort around the clock. Customer satisfaction is our highest priority. Call us day or night for your Heating and Cooling System needs!

Everyone was just great, from Rick and Tracey who took my initial call, to Don who helped me decide…read moreon what I wanted/needed, to David, Luke, and Josh who did the installation. Everyone was courteous, professional, and kind. I'm pretty sure David and Luke left my basement cleaner than how they found it! I would highly recommend AireServ for any HVAC needs. They are topnotch.

Furnace check up. Caleb was very polite and professional. The service was great and timelyread more

0n thanksgiving day our heat quit we had a heat pump bought from D'Angelo's Plumbing & Heating…read moreRochester NY. We paid a 1000.00 dollars for a warranty and thousands to put unit in. We paid 214.00 to have them come out to fix the problem .We also paid 100.00 to have them come out prior and explain the operation of the unit (which should have been explained when it was installed) We have had no proper heat for 17 days. They do not call or work on weekends. We have had 9 degree nights and under 20 during the day. They showed up with no parts that might be the problem (a fuse) took 7 days to get part just to find out there is another problem. Have not heard from them for 2 days (don't work or show up on weekends). They sold us an out of date unit that they can't get parts for . Talked to Dan he does not care to make us happy and hung up on me. We are using space heaters and the oven in the morning to get up to 68 degrees because I do not trust space heaters or stove unattended while we sleep. We got 2 emails from our power company saying we have use more power 14 days into this month than we did all of last month and Dan does not feel like he should reimburse us the 214.00 we spent to get them to fix the problem.

My daughter needed a new toilet installed. The kid they sent was so cocky. He said we needed a new…read morewater line put in and was sitting in his truck coming up with an outrageous estimate. I said we need the toilet. Finally he had to go pick one up. He charged me $700 for a basic toilet. Then he put a sign in the yard without our permission. Not a happy customer. Never again!!!

Great company since i hired them about 5-6 years back. Still doing business woth them kn a yearly…read morebasis and highly recommend.

I cannot say enough about Arndt HVAC. Jason is awesome honest and trustworthy. He does not take…read moreadvantage of us old folks. I would recommend him and his crew to anyone! And of course he has Dash working with him. he is a sweetheart!

I love this company. From the owner to the people who set up appointments and the technicians,…read moreeveryone is dedicated to providing excellent customer service. Everyone is polite, courteous and professional. From troubleshooting to maintenance and repair they've never disappointed. Most importantly I trust their service and they stand behind the work they do. A great company.

Josh tuned our furnace and everything was great! He arrived in a timely manner, was very…read moreknowledgeable and answered any questions we had. I would highly recommend Excellent Air Heating & Cooling and will be having them service my furnace again.

We had AirQuip install a very expensive system a little over 2 year ago. We were very satisfied…read morewith the service provided at the time. Today. 2 1/2 years later we awoke without heat. The office scheduler- Lindsay- did provide us with same day service- very welcome on this cold day. However her phone service was somewhat snappish/ surly & rude rather than reassuring that service was scheduled. BTW- our service did arrive mid-afternoon & repairs were made. Hoping for a warmer night For this highly acknowledged HVAC company I would hope their first point customer service personnel would be better trained and more personable!

The service people were knowledgeable and got right to work. One of the calls pertained to my…read morefurnace which had two bats inside. The poor person had to extract the macerated bats and clean the fan. No complaint while doing so. When my ac broke down in July 2025 they were the only hvac business who could arrive in a reasonable amount of time. Others had quoted a week to ten days. Give them a call!