I started going to the Chester Springs location soon after they opened and received great service…read morefor a few years and many visits with my and my kids' cars. Then, as it seems to be the norm with chain auto shops a new manager took over once the original manager got the place up and running. With the new manager now running the shop I got an inspection and oil change with no surprises. Fast service with an appointment and no upsells. But, when I went to leave my TPMS said my tires were at 50 psi instead of the recommended 32 psi. I was told maybe my sensors needed to be recalibrated, but I told them I just checked my tire pressure the night before and the TPMS agreed with the pump pressure setting of 32 psi. A tech came out with an old fashioned mechanical gauge and sure enough it showed 50 psi. All I got was an oops, I guess I need to send the digital gauge aback for repairs and they let some air out of my tires That was not good, but forgivable. But then apparently another manager took over and that's when things went bad. I made an online appointment for an inspection at 10 am noting that I'd wait. When I arrived I was told they were swamped with drop offs and might not be able to get to me before noon when they went to lunch, and even then if there were any issues they might not finish that day so I should get a ride home and they'd call when it was done. I asked why do they allow scheduling an appointment if drop offs get first priority. He said that's just how they do it. I left and got my car inspected at a different shop, and was in and out in about an hour. A few days later I got an email with a survey about my "service" and the first question was would I recommend them. I answered 'No' and before allowing me to enter a reason why I got kicked off the survey and the link went dead. I guess if the website doesn't allow people to give bad reviews, they'll never get a bad review.

I brought my car in for an inspection and they found my subframe had been damaged. They recommended…read morea great body shop and inspected my car again once it was fixed, on pretty short notice. They only charged me for the inspection sticker on the second visit, I didn't need to pay for the entire process again, which is really great

The employees here are very polite & have quite a lot of patience for people like me who don't…read moreunderstand too much about tires. The front desk guy was very knowledgeable and great at his job! I will definitely recommend going here for all your tire needs.

Went in for battery replacement. Service was quick, efficient, friendly and waiting area clean…read more Price agreed to was fair. After battery installation I was told I needed a new alternator. Ok, that's understandable, but the manager priced the part out at 80% above what Autozone charges for the exact part. Part numbers identical- Autozone $299/ Firestone $538. And they wanted to charge me a full 1 hour of labor at $180 even though the alternator is right on top of everything under the hood of my 2008 Buick LaCrosse! I saved over $240 by buying the part myself and bringing it to a mechanic who put it in for $100.

Worker are really great,they always take care of my car. Never feel like I'm getting charged to…read moremuch. Great place to get tires

From the owner: Welcome to our Web site. At H & F Tire Service, we offer a variety of products and services to…read moreenhance your vehicle's performance. Our friendly service staff will quickly get your vehicle set up with a high quality tire that is right for you. Check out our tire catalog to find the perfect tire for your needs. If you don't see the right tire model or need help in making your selection, call or stop in. We're always ready to help!

Honestly this shop saved my bacon it was my first day of work and the worst thing had happened my…read morecar broke down I was almost in tears I call up the shop and he apologized for not doing service calls any more was more thank happy to take the car in to fix it and fix it they did they did an amazing job and the price was good even including the tow if yall are ever in a bind in Pottstown give this man a call he will get you taken care of

Used them a couple of times, until the owner retired and…read morethey incorrectly did wiring on a truck.

Recently moved to a new location with more capabilities so the already excellent service is even…read morebetter and the technical expertise is still top-notch! The new location allows more repairs to be done on location. More room, garages, and lifts allow more capability. The only danger with A&L Auto/Truck Repairs is the demands on his time as hes a very appreciated and skilled auto tech, but he manages expectations and his time well to get the work done in a timely manner. I trust what A&L Auto/Truck Repairs tells me. If they say that this needs to be fixed and at this price, then I know that's what needs to be done. Most of the time, I drop my vehicles off with a standing "do what needs done and let how much I owe" because I know Allen (the owner) will do it right. Stop looking and get your car to this shop.

From the owner: Over 20+ experience with top quality service provided. Your one stop repair shop.read more

I called requesting an appointment for a wheel alignment and was told to come in and they would do…read moreit right away. When I arrived they took my keys and told me to have a seat. 1 hour later I asked when they expected to be done and I was told that they had a big camper van on the rack but that would be off the rack soon. The excuses continued and they finally did the job after 4 hours. I do not recommend this place as they don't seem to have a grip on how to run a business. They were good at trying to upsell though. While I was there a man that was in for inspection that he needed to buy $60 wiper blades. When he pushed back they said that they could get some for $25 but they would have to wait until they were delivered.

Scheduled for an alignment, Louis was amazing, he had awesome communication, he was very…read moreprofessional and friendly, I had brought in cash because my card wasn't working and couldn't cover the last $5 and covered it for me. Definitely recommend working with Louis.

I have been bringing my vehicles here for a few years now. I called in late last week with some…read moregeneral questions regarding my upcoming inspection. I don't believe it was the regular person answering the phone that I have spoken to in the past. The person who answered the phone was very short and rude with me. I couldn't believe the way I was being spoken to from this location. I am debating not Returning after my inspection next month. Thank you

I made an appointment for an oil change and inspection on a two year old pickup truck. I dropped…read morethe car off the night before so between 8am and 6pm the next day they would have plenty of time to finish repairs. I spoke with someone twice on the phone throughout the next day and was assured both times that the car would be done by 6pm. I arrived at 5:45 and the car was still on a lift. Then I was told that they had not even started it until after 5pm, Apparently people who walk in take precedent over people who make appointments. They were very unapologetic just saying that was corporate policy. They just do not care about customer inconvenience.