Came out quickly, gave a variety of options, repaired within hours. Max was very good.read more

When I called to make appointment representative told me I was out of work area. I told her on…read moretheir website I was in their area. She said I was incorrect but would check with owner and would call me back. Never called me back! Plus from the response from Paul at the company is totally out of line. If Paul checked his website, he would see that Carol Stream is in his service area. I'm so glad I decided not to do business with your company. You seem like a rude ignorant little man am I complaint is completely valid again. Check your website. I'm in your service area!

Midwest Comfort just installed a new furnace and AC unit for me . I couldn't be more satisfied…read more Mark came over and did a proper evaluation on how to size my units. They installed the units quickly since hot weather was approaching. Mark and Leo did an excellent job . They also went into my crawl and advised me in proper damper set up for winter and summer. New units working perfectly . These guys are nice, friendly and really want to make sure you are comfortable. When they were done everything was spotless . And I need to mention, the price was very reasonable . Highly recommended!!

Jeff replaced two parts in the furnace, and informed me that the filters I was using were…read morerestricting the airflow too much. He also informed me that the unit I bought 15 years ago from a different company is too big for my house so he adjust the gas burners so I don't over heat my unit. He was VERY good and carefully explained everything. Thank you Jeff! Today I had a motor replaced by Leo and once again the service was great and I renewed my service plan agreement.

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

My AC died. Tyler from Compass showed up the same day. He explained the problem clearly and kept me…read morein the loop during the fix. Professional and efficient. Definitely recommend them!

Anise and his team did a great job troubleshooting and fixing the AC issue at my high rise condo…read more They showed up when they said they would and fixed the problem. Great experience overall and highly recommend for you high rise condo needs.

Completely incompetent. Terrible job and won't stand by their work or respond to calls. Use them at…read moreyour own risk.

Make sure it's the 'right Rays on Wright Blvd'! They are the best! We have used their services many…read moretimes. I find them to be extremely honest and always happy with their service!

I've been using Ray's for as long as I can remember (at least 20 years). In all this time, I've…read morehad nothing but great service except for one minor issue. When I contacted the office about it, they apologized for the issue and immediately sent out another technician to rectify the situation.

Very fast response time. Knowledgeable and courteous. Great time frame and pricing. Awesome…read morecompany. Will keep them as our Forever Guys.

Furnace stopped working after I replaced the batteries in the thermostat. Jaime came over at the…read moreagreed time and date. Within 10 minutes he determined the power lead in the thermostat was not properly connected. He tightened the connection and the furnace resumed function. Very courteous and friendly. We had a good time about the issue because I installed that thermostat. It worked until I pulled off the cover to replace the batteries. Hiring them again for a complete HVAC health report.

Incredible Super Heroes! In the movies, the first thing we…read moresee a hero do in order to win our hearts is some small act of kindness or warm-heartedness and gentleness. Screen writers call it "saving the cat". Just recently Algonquin Heating & Air-conditioning did just that for my family! They literally saved our cat! She had crawled down through a floor heating duct and got stuck. Very stuck. Like no way out but to take the tube down and pry it apart stuck--in a crawlspace! (I know, I know. I should never have removed the register.) The technicians they sent out could not have been kinder, more eager to help---and expert at their craft! They crawled on their hands an knees over pea gravel all the way over to where the cat was, disconnected and pulled down the very long tube, gently pried some of it apart, and with lots of patience and gentleness, coaxed the cat out. They even led the charge in catching her as she ran all over my crawl space scared out of her wits!! After all of that, they did a free checkup of my furnace (including a new air filter) and taped up a bad spot in my duct work that substantially improved the air flow! That, in turn, eliminated my urges to pop off my floor registers to try to get more heat or A/C into my little home studio. The cat was saved and the furnace air flow works so much better now! THE END (roll the credits) Epilogue: After about three days, our cat finally calmed down, came out of hiding and is doing fine. Although she is right now, at this very moment, as I'm writing this, sniffing around at the very register where she was previously stuck --and I'm not making this up! to quote Dave Barry. But, you know what they say about cats and curiosity..... I'm on to you, cat. That register is never coming off again! PS: If you want a textbook example of "saving the cat" in the movies watch the first 5 minutes of 2004 "The Incredibles." It's a hoot!

Summary: Don't trust them. There are plenty of HVAC repair companies. Avoid this one, and find…read moreone that will treat you with respect and act with integrity. Asked their technician to come out to perform an inspection and provide a report for potential home buyers. They failed to provide the service and have failed to follow up on phone calls and emails. The report was a simple invoice with notes. This would have been acceptable except for the report containing notes contradicting the verbal report the technician gave. They added notes such as "could crack any day" and "recommend replacement" immediately after noting the HVAC system was in good condition. I don't appreciate their effort to gain business at my expense, their dishonesty adding notes to the report they never discussed verbally during their inspection, or their lack of customer service. These issues were shared with them in an attempt to resolve them and they have not responded (phone or email) since they said they would get back to me over a month ago. They do not care about addressing customer concerns or following through on the service they promise.

Scott is the owner. Out of 6 places called on Sunday he was the only one who answered quickly and…read morewas able to come out later that day. Our furnace had been cycling on, then off all morning and the temps were going to be in the 30's that night. He suggested a time window and told me up front there was NO premium charge for the service on Sunday. He arrived as planned and was able to quickly diagnose an issue with the heat exchanger temperature limit sensor. He had a replacement part in the truck and had us up and running in no time. He even added an inline fuse to the transformer input (normally on newer models- missing on ours) to make sure there was no issue with the sensor he installed. My wife and I both appreciated the warm house that night. Scott did wear a face mask when he arrived- much appreciated in this time of Covid. He shared what he was doing as he did it. I explained that we had the original furnace in a 20+ year home, so he made sure I understood that a new furnace might be in our future and described some of the advantages of a new system. He also sent me a quote- which I have to review. The cost of the repair was reasonable and he applied a $35 new customer discount that I had seen on his web site. A great experience and I would recommend his company to everyone.

This is a very reckless driver in the RJS van. I have seen him speeding to pass cars many times on…read moreRiver road in Algonquin In no passing zones. I've also seen this van in neighborhoods passing by children playing at what seems to too fast for a neighborhood. Please be careful if you see this van.