JC is a very knowlegeable individual. This gentleman is very patient with working with you…read moreregarding your p.c. i highly recommend him for all your computer needs..thank you J..C.!!!!!

Effective fix, but expensive. Great service as well. Needed a new cpu and company sent a tech to my…read morework to pick up the desktop then delivered it a few hours later to my house.

The only reason this place deserves a single star is because the store did appear to be clean…read more There were no workers present to help. I asked for help and was told they only had two people on the floor today. Then I watched both of them walk around the store several times without helping anyone. Terrible customer service and crappy attitude from the fat Gandolf walking around the showroom Avoid this place like the plague!

Worst retail experience in my life went in for new screen saver replacement for my phone had to go…read moreto 3 different stations to complete transaction and had to hsve it put on by the"geek squad even wanted the serial number of my phone just to replace a screensaver , the cashier ( Kiki) was extremely rude and the whole experience felt like going and trying to get your drivers license renewed , asked and employee who the general manger of the store was and she didn't want to give me the managers name and finally just gave me the managers first name . Stay away from this store drive a little further into Dallas .

This place is gross. Since we don't live in Mansfield anymore and the drive to Staples was a little…read morefar, we came here to go school supply shopping because it was closer. My son really enjoys picking out supplies at an office supply store but this experience was actually stressful because we were trying to hurry up and get the heck on out of there! It was gross from the minute we walked in. Trash on the floor in the entry, trash in every shopping cart. He gave up and with with a little hand basket. There was even trash on the floor next to the trash bin by the registers. Not the fun experience we were hoping to have

scheduled a TSA precheck at this location. they canceled me last minute on Tuesday so I rescheduled…read morefor Wednesday. after waiting 30 minutes in the copies line (because there was no person at the precheck area). the young man (Noah) behind the counter told me that the district manager canceled all tsa prechecks for the week but no one had told me. when I showed him the confirmation I had just received an hour earlier that my appointment was still good he snapped back "all appointments have been cancelled this week." He was very rude and did not explain why I had received a confirmation and was not helpful on what to do next. I will not be back in this Office Depot again. he was so completely rude! while waiting in line so long I heard him making fun of customers on his wireless to other employees and warning people to not help certain employees. Again, just RUDE and UNHELPFUL!

5 star service highly recommended. Very helpful with our concerns got us up and running.read more

Samuel is a very honest tech. He discussed my laptop issue via email and gave me some really good…read moreadvice and all at no charge. I am very happy and will do business with him when I need it and have recommended him to my son who is thinking of buying a new PC.

Broke my front screen right before the holidays. I am visiting family from out of town and a friend…read morerecommended this place. The guy was super helpful and had my phone ready in 30 minutes. $151 after taxes for an iPhone 11 Pro Max (which is $329 at the Apple Store with a long wait) He even put a free screen protector on the front. Overall happy. Good customer service. Good prices. Quick and fast.

Always does a great job quickly and at low cost. Very personable and easy to work with.read more

I gave the tech a problem outside of the norm, he was courteous, diligent, and tried his best…read moreThe effort was there

I had this company replace my iPhone screen and two days later my screen was cracked even though I…read moredid absolutely nothing to cause it to crack. When I went back and show them this they told me that basically they would not do anything because it was physical damage even though there was nothing that I did to cause my phone to break whatsoever. Very bad poor service even though he was nice. They say they have warranty but it is basically nonexistent

Very high degree of technical competence. Solves all computer and printer related problems promptly…read moreand can also correct many computer errors remotely. I love their service.

Walter was awesome. He helped me solve a phone issue that I couldn't have solved without his help…read more Others just turned me down to assist

Brought in a 7.5-year-old gaming PC that was overheating after years of nearly 24/7 use. DJ…read morecorrectly diagnosed a failing liquid cooler -- the CPU was hitting 100°C and throttling constantly - and the opportunity to install intake fans. His tech came to my residence to pick up the unit, replaced the AIO, replaced the failing exhaust fan, added intake fans the case had been missing, did a good job cleaning, reseated the GPU, and delivered the repaired and upgraded unit to my residence. Afterward I verified the numbers myself using HWiNFO: CPU down to the 70s, no more throttling, GPU running cool too. Frank, thorough diagnosis, fair price, and the fix actually worked. If you need a repair and not just a new build, this is the place.

Extremely disappointing experience…read more I placed my PC order on 04/23/2026, and I have been extremely patient throughout this entire process. Unfortunately, the biggest issue has not just been the wait. It has been the repeated excuses, inconsistent communication, and promises that my PC would be shipping soon. I have been told multiple times that my order was being looked into, that it would be shipping soon, or that I would be updated shortly. Each time, I patiently waited, only to end up having to follow up again. What makes this even more frustrating is that after not hearing from them, I mentioned that I was interested in spending additional money to upgrade my PC. I suddenly received a response almost immediately, and then I was told they were going to hold off on shipping. That honestly left me confused. If my PC was supposedly close to shipping, why was shipping suddenly being held? Why was I repeatedly told it would be shipping soon before this? I have also started reading through other reviews and noticed that other customers are describing very similar experiences, including being given the same repeated explanations and having to continuously follow up. I have now seen reviews from customers who ordered after me apparently receiving their PCs sooner, which raises even more questions about how orders are being prioritized. I have also seen reviews suggesting that negative reviews are suddenly receiving attention when customers are asked to remove them. If that is actually happening, that is extremely disappointing. Customers should not have to leave a negative review just to get their order addressed. I completely understand that PC builds can experience delays. What I do not understand is being told repeatedly that my order is almost ready, receiving little to no proactive communication, and then being given explanations that contradict what I was previously told. At this point, I am not asking for special treatment. I am asking for honest communication, transparency, and fair treatment as a customer who placed an order months ago. I have been patient far longer than I think most customers would have been, but my patience should not be mistaken for being okay with being repeatedly given the same answer. I genuinely hope this gets resolved, but based on my experience so far, I'm not sure.

CPR cellphone repair Technician Bo he is a straight-up honest professional with thr knowledge…read morerequired to address your cellular needs. Tell him Big Richard Recommend him...

The new Manager David is honest and has great integrity. He made every effort to diagnosis and…read morerepair my cellular phone. In the end the fault was likely the processor. They didn't charge me for their time even on the 2 items I approved because they did produce any results. Big Richard Waxahachie Texas