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Lawrence, KS

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Micro Tech

1.0 (2 reviews)

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12 years ago

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12 years ago

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Best Buy - Lawrence

Best Buy - Lawrence

(29 reviews)

$$

One of my favorite songwriters, Sierra Hull wrote this tune in the parking lot of a best buy and…read more.. well. it suffices as review too. I like this joint. You can buy me the best, say you love me like the rest, But don't think I'm gonna buy the words you say. You can tell me your sweet lies, with those pretty big blue eyes, But don't think I'm gonna give my heart away. You can tell me things untrue, say you want me like you do, And that you'll always be the one that's by my side, But I won't buy it, I'll deny it, cause I know it isn't true, Cause a million times I've heard these lies from you. [Chorus] That you're gonna give your all and do your best, Make me the happiest girl that's ever known a love so true. Tell me that you love me so, and you will never let me go, But I know it isn't so. Cause the best that you can buy, don't you think it's gonna fly, Fly over like the lies I bought before, Cause you can take your stuff, I've had enough, I'll even hold the door, Cause I ain't gonna buy it anymore. [Chorus] That you're gonna give your all and do your best, Make me the happiest girl that's ever known a love so true. Tell me that you love me so, and you will never let me go, But I know it isn't so.

Customer service is awful. I went on a weekday when it was not at all busy. I needed a computer and…read moreaccessories for my dad, who I was visiting from out of town. I stood in front of a sales person for about 5 minutes who was at a computer. No, "I'll be right with you." No eye contact. No nothing. Completely ignored. Other sales people were chatting with each other but offering no assistance. I sat in the parking lot and ordered all the things I needed off Amazon. And while I'm not happy with Amazon these days and would rather avoid using the service, It was so much easier to purchase through them to avoid the frustration of poor customer service.

AT&T Store

AT&T Store

(11 reviews)

Troy was so knowledgeable and helpful. I was having issues with an app I loaded taking over my…read morephone and he was able within less than 3 minutes to solve the problem. While I was there he assisted a customer who had not switched her phone over from another carrier, couldnt/hadn't paid her bill and was taking her frustration out on Troy. He maintained his professionalism and at the end of the process she said thank you to Troy and left with a smile on her face. He also assisted a very chatty older gentleman who just seemed to really want to talk. But Troy assisted him and politely and professionally ended the transaction and moved on to help me. Small store and small staffinbut they focus on one customer at a time and get the job done. I'd give Troy a 7 out of 5 if I could. Great customer service!!

I made an appointment online for 4pm. When I arrived, there was one man receiving help and a…read morelarge family waiting. There was only one person working, I believe his name was Troy. I understood I would be waiting and that an appointment was no guarantee of service at 4pm. What I didn't anticipate is waiting for over an hour with no acknowledgment only to be told that when it was finally my turn, that the store was closed. There were others in the store that received that same message, one of which was a woman who arrived 10 minutes after I did. What's worse is this is the 2nd time I've visited that store with the same person telling me he couldn't help me. The 1st time because he was told to close the store early due to technical difficulties. While the young man was nice enough in both interactions, he's not the person you want representing your brand. AT&T may consider how they want these stores to operate. Independent or not - they are impactful brand ambassadors that didn't fulfill expectations. From my seats, he was left to fend for himself with unreliable systems and poor training.

UNI Computers

UNI Computers

(13 reviews)

$$

I have had excellent service from UNI Computers. I'm not very experienced with computers, since I…read morenever had to use one for my career, but I've learned to use one as an information source. Amin has been very helpful when I've had minor laptop issues, and he recently helped me ease into the Windows 11 world by putting together a new laptop for me, and upgrading another laptop to Windows 11. He is always so pleasant and friendly when I visit the shop.

I don't recommend anyone who uses their computer for business or school have it worked on at Uni…read moreComputers. They did GREAT work for me a year or so ago, but this time, they completely failed to do what they had agreed to, and left me without a working laptop computer when I very much needed it for my job. After agreeing to make a simple but profitable repair on my laptop for $129 on the Friday before a three-day weekend, Amin (the manager) called me on Tuesday of the next week to say they had not done the work because they found an almost invisible crack in the bottom cover of the laptop. He said they would not do the work unless they were allowed to replace the bottom cover. He said he had tried to call me on Friday, but my phone logs showed no call from Uni. I use this computer for my job. As per our agreement, I had bought the replacement parts and taken Friday off so they could do this work, and had pressing work to do the next week, so their failure to do as they had promised and their after-the-fact notification that they had not done it was a huge problem for me. The work in question required zero technical skills - replacing a keyboard with a broken spacebar, and a damaged but working power port - so I watched a Youtube video of the job, bought compressed air and heat sink compound at Radio Shack, and did it myself. The crack in the bottom cover was not a problem, and the computer works perfectly - I am writing this review using it. I knew Uni would make a good profit off this job - it would have taken a half hour for someone who knew what they were doing- but I figured taking it to them would save me time. I was wrong.

Micro Tech - computers - Updated November 2026

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