I took my iPhone in because it didn't appear that the charging port was working. However, before…read morethey took the phone apart to replace the port, the technician said he thought it might just be pocket lint gumming up the works. He took a few minutes to clean the port and it now works like new. He saved me time and money and didn't even charge me. I'll definitely be back soon to replace the phone's battery.

I took my computer here about 2 weeks ago but I am just now getting around to writing a review…read more They (Nick and Chris) fixed all my problems quickly and gave me some hints, which were very helpful. This is the second time I have gone here, and it's now definitely my "Go To Place." I kinda look forward to something else to break, lol. (Just joking, Karma!)

I came to Kansas very recently, around a couple of hours ago and needed to get a phone plan for…read moredata and the like. We genuinely did not know what to expect since the beginning of our arrival my family ran into some complications. Nathan W. was the individual who helped us in our T - Mobile plan and he was genuinely the highlight of our first impression here at Kansas. He was kind, genuine, really helpful and most importantly really understanding and just a through and through 20/10. God Bless Him.

WARNING! T-MOBILE SCAMMERS AND THIEVES! What the hell????…read moreWhy are we damn employees of a damn company lying to me? I turned in my equipment for a trial period and now I'm getting bills from debt collectors! What the fuck? The company are crooks. Very great scammers! I don't advise anyone to use this service! They do everything just to sell and fulfill their plan. But they can never help you in ordinary questions..... They did not close my contract, they did not indicate that I returned all the equipment and now I have a debt on me that was transferred to a collection agency. They made my life a living hell. I had to call and text them every fucking day to get them to fix my problem. But as it turned out, they just told me they would help me but did nothing!!!! Are you serious? This is your fault and your mistake!!! Get ready for a lawsuit!

I am so glad I went here. Shane is a f@#$&!* Rockstar!! I cannot say enough how much this place…read moresaved my phone (life). T-moblie couldn't help cuz they had no in house techs???! Really. But they did do something right and that was recommending this place. Kimberley his assistant was super nice and helpful. I'm telling you all, you got a phone issue, this is the place to go!!!! Hands f@#$&!* down!!!! They rock, Shane you rock!!

Have experienced GREAT service here twice! First was when lens cover cracked after dropping iPhone…read more- quick and easy repair with a quality product, and I added a better hard case for future protection. Second was when MacBook Air shut off in midst of update and wouldn't/couldn't restart - patient advice helped in waiting out the problem until restart was complete. In the event of future issues with Apple gear, this is the place for me.

The weekend store manager is wonderful. Great customer service and good knowledge about various…read morecell phones Great price and connectivity $105 for 4 phones, one is hotspot with international call All phones with unlimited internet connection

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Lawrence store today.

Great team and handled a busy crowd - Robin did a great job greeting and Tristan was patient and…read moreunderstanding what we needed - excellent service! The Att store on Wakarusa was a total disaster- btw - horrible customer service!! Go to the one on Iowa!!!

Service is the best. Marco did a fantastic job and even added a spam app to my phone to block my…read morephone from receiving spam calls.

Boost Mobile is a DISHONEST company that DOES NOT RESPECT its customer base. The employees at the…read morestore play games about things they tell you can and cannot do, such as 4 day phone returns which they do not honor. Its pretty shady that none of their policies are ever in writing, but an ever changing list of agreements, and promotions whenever this company feels like it. And an agreement with the online store will not be honored the same day as an agreement with your local store such as a $20 phone activation fee. More Specifically the online store offers a customers who leave a free month of service, but they never gave it to me! I work 48 hours a week plus school so I don't have time to wait on them, and just borrowed another phone waiting 2 weeks to get it. Instead of honoring the agreement they never gave me the free month claiming I said I didn't want it. And then saying that it expires. When I try to talk to customer service about this they bounce me around between 3 representatives leaving me on hold 20 minutes at a time. When I ask for the manager I am told the manager is not available; even though I was just told 15 minutes ago in the same call that they would talk to the manager. The manager is available they just don't want to talk. If they did, and actually were busy they would call you back in 5 min or so. This company lies to your face and not only doesn't value its customers but doesn't respect them either. BUYER BEWARE!!!!

I went there today on February 27,2026 on a Friday and it says they open at 10am and we waited out…read morethere for an hour and they did not open there store if you are gonna be closed you need to change you're store hours

WARNING! T-MOBILE SCAMMERS AND THIEVES! What the hell????…read moreWhy are we damn employees of a damn company lying to me? I turned in my equipment for a trial period and now I'm getting bills from debt collectors! What the fuck? The company are crooks. Very great scammers! I don't advise anyone to use this service! They do everything just to sell and fulfill their plan. But they can never help you in ordinary questions..... They did not close my contract, they did not indicate that I returned all the equipment and now I have a debt on me that was transferred to a collection agency. They made my life a living hell. I had to call and text them every fucking day to get them to fix my problem. But as it turned out, they just told me they would help me but did nothing!!!! Are you serious? This is your fault and your mistake!!! Get ready for a lawsuit!

T-Mobile SUCKS!! AVOID AT ALL COSTS!! My bill was screwed up for 6 months with me telling the…read morecustomer service center that I had turned in the home internet box TO THIS LOCATION! Today, after adding over 200 to my bill for the box, they informed me that THIS LOCATION is not an authorized dealer to take boxes back and they are refusing to reverse the charges!! 6 months of being messed around with!

I would like to thank the employees at this location for being so incredibly kind and understanding…read morewhen we came to your store earlier this week to cancel my father's phone plan. My mom and I really appreciated your handling of this matter. Thank you!

Verizon is THE BIGGEST SCAM. First of all, I've been in contact with Verizon and Assurion (their…read moreinsurance company) in regards to the insured phone that was stolen from me, for weeks. I have been hung up on several times, passed back and forth from rep to rep, to managers, from Verizon to Assurion back to Verizon several times. And NO ONE WANTS TO HELP. They are dragging this claim out as long as they can while I'm still being charged for a line that I don't have and they are very aware of the data usage on this phone and the fact that it was stolen. But I'm still paying for it as if nothing happened? They keep saying my claim is being reviewed, the first time 24 hours. Now three days later, they're telling me to wait another 7 to 10 business days. Wtf Verizon and Assurion? While I still have to be charged for a line I don't have access to using, they're taking their sweet time. But don't worry, they got their money for the deductible first and then decided to put the claim into review. They should not promise a new phone and make you pay a deductible if they aren't going to send you the phone. Now I'm stuck on a 3 year contract with a business that could care less about their customers. And my internet keeps dropping while I work, they were supposed to take half off my bill but they didn't. $285 for maybe a month and a half with only the ability to use 1 of the 2 lines I have. But they don't want me to cancel the line I can't use. I ain't paying for that. Do not use Verizon. Their service is trash.

I have to say that Dustin here at I Guru is honest and straightforward about what he can do for you…read moreand your computer. I brought in an older MacBook Pro Retina 2011 and was desperate to find a solution to fix it. Apple stores just turned me away trying to sell their newest thing, I came to I guru to get his opinion on what was wrong and low and behold it was something that no one could fix,, my GPU among other things was busted.. As a photographer, Im in contact need of my computer and graphics tools. He could have totally taken me to the cleaners and billed me for all kinds of things but he was straight forward and honest. He answered all my questions without getting frustrated, like some other places. After doing some research on my renters policy, I found that I had computer coverage on it,, he was more than happy to provide documentation I needed to file my claim. I now have a new computer and I will be going to him from now on :). What I really was impressed with was his knowledge on Apple products, many shops will not touch apple products but he does and I am glad I found this shop. Shot out to Dustin!!!! Thanks so much!! Katherine

My son and I paid over $300 to have his iPad screen fixed and they told us bring it back within 30…read moredays if any issues . We brought it back because the screen was glitching and was not flat with the surface and they refused to fix it ! Do not waste your money