I would like to thank the employees at this location for being so incredibly kind and understanding…read morewhen we came to your store earlier this week to cancel my father's phone plan. My mom and I really appreciated your handling of this matter. Thank you!

Verizon is THE BIGGEST SCAM. First of all, I've been in contact with Verizon and Assurion (their…read moreinsurance company) in regards to the insured phone that was stolen from me, for weeks. I have been hung up on several times, passed back and forth from rep to rep, to managers, from Verizon to Assurion back to Verizon several times. And NO ONE WANTS TO HELP. They are dragging this claim out as long as they can while I'm still being charged for a line that I don't have and they are very aware of the data usage on this phone and the fact that it was stolen. But I'm still paying for it as if nothing happened? They keep saying my claim is being reviewed, the first time 24 hours. Now three days later, they're telling me to wait another 7 to 10 business days. Wtf Verizon and Assurion? While I still have to be charged for a line I don't have access to using, they're taking their sweet time. But don't worry, they got their money for the deductible first and then decided to put the claim into review. They should not promise a new phone and make you pay a deductible if they aren't going to send you the phone. Now I'm stuck on a 3 year contract with a business that could care less about their customers. And my internet keeps dropping while I work, they were supposed to take half off my bill but they didn't. $285 for maybe a month and a half with only the ability to use 1 of the 2 lines I have. But they don't want me to cancel the line I can't use. I ain't paying for that. Do not use Verizon. Their service is trash.

Service is the best. Marco did a fantastic job and even added a spam app to my phone to block my…read morephone from receiving spam calls.

Terrible cust svc. No follow up, no confirmation email as promised. Rude staff. Had to call main…read moreatt to try to trace the order. Main att cust svc very helpful

T-Mobile SUCKS!! AVOID AT ALL COSTS!! My bill was screwed up for 6 months with me telling the…read morecustomer service center that I had turned in the home internet box TO THIS LOCATION! Today, after adding over 200 to my bill for the box, they informed me that THIS LOCATION is not an authorized dealer to take boxes back and they are refusing to reverse the charges!! 6 months of being messed around with!

WARNING! T-MOBILE SCAMMERS AND THIEVES! What the hell????…read moreWhy are we damn employees of a damn company lying to me? I turned in my equipment for a trial period and now I'm getting bills from debt collectors! What the fuck? The company are crooks. Very great scammers! I don't advise anyone to use this service! They do everything just to sell and fulfill their plan. But they can never help you in ordinary questions..... They did not close my contract, they did not indicate that I returned all the equipment and now I have a debt on me that was transferred to a collection agency. They made my life a living hell. I had to call and text them every fucking day to get them to fix my problem. But as it turned out, they just told me they would help me but did nothing!!!! Are you serious? This is your fault and your mistake!!! Get ready for a lawsuit!

Go when it is less busy. I gave an okay for a rating, as some employees were good and knowledgeable…read moreat customer service, and one man really didn't have any business working with the public. There are several good employees. On one visit, one dude ignored us while working at his station, even though he could have just politely told us to wait. I didn't know where to wait for my turn and asked him: Ignored: There were several very kind employees, and one busy, talented employee who was very busy helping other employees out. If you are older and need to sit, or are disabled and can't stand long, you might end up standing a long time when it is busy, and the chairs are full, so heads up. However, that is an improvement over when the store had no chairs.

They open at 10:00 AM but saw me waiting and unlocked the doors a couple of minutes early. I…read moreexpected a long wait and lots of time needed to fix the problems I was having with my new phone. An employee named India was so friendly and kind. She fixed my problem(s) with my phone connections and helped me figure a few things out quickly. I was wowed. If I have any more issues I know where to go and who to look for.

I have to say that Dustin here at I Guru is honest and straightforward about what he can do for you…read moreand your computer. I brought in an older MacBook Pro Retina 2011 and was desperate to find a solution to fix it. Apple stores just turned me away trying to sell their newest thing, I came to I guru to get his opinion on what was wrong and low and behold it was something that no one could fix,, my GPU among other things was busted.. As a photographer, Im in contact need of my computer and graphics tools. He could have totally taken me to the cleaners and billed me for all kinds of things but he was straight forward and honest. He answered all my questions without getting frustrated, like some other places. After doing some research on my renters policy, I found that I had computer coverage on it,, he was more than happy to provide documentation I needed to file my claim. I now have a new computer and I will be going to him from now on :). What I really was impressed with was his knowledge on Apple products, many shops will not touch apple products but he does and I am glad I found this shop. Shot out to Dustin!!!! Thanks so much!! Katherine

My son and I paid over $300 to have his iPad screen fixed and they told us bring it back within 30…read moredays if any issues . We brought it back because the screen was glitching and was not flat with the surface and they refused to fix it ! Do not waste your money

The weekend store manager is wonderful. Great customer service and good knowledge about various…read morecell phones Great price and connectivity $105 for 4 phones, one is hotspot with international call All phones with unlimited internet connection

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Lawrence store today.

I wrote a review for this place under the Tmobile store at the same address. DO NOT GO HERE! They…read moredo not disclose state laws in KS that have to do with insurance and the sales girl Kelsey is an idiot. She screwed up our contract completely, even the customer service agent was like WTF?! Now I have a broken phone , which I thought had insurance , Im still paying on the phone but cannot get a new one unless I want to pay FULL PRICE for one. The manager Ty...hes incompetent and I cannot understand how he is still in charge. I have complained about her 2 times, the 1st time he basically called me a liar and the 2nd time he HUNG UP on me when I wasnt even yelling. Just go to the Tmobile on 6th street.