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    Michigan Windows and Doors

    1.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    2 years ago

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    Alexandria Home Solutions - After

    Alexandria Home Solutions

    (12 reviews)

    Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

    I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

    The Overhead Door Company of Whitmore Lake

    The Overhead Door Company of Whitmore Lake

    (4 reviews)

    Overhead door installed my agricultural / commercial doors years ago. Product and installation…read morewere very good. They worked fine until one was damaged. I called a few weeks ago, Doug came out and we looked at the doors. He told me what I needed, and quoted me pricing. When they received the special order doors Doug kept me informed of installation schedule and options. Chris and Matt came to install panels and adjust the hardware as needed. Excellent to work with! I am pleased. Clean, courteous, professional and my door works perfectly again. Excellent service!

    Called for an appointment on the Friday before MLK day. They stated that they might have an repair…read moreperson in AA and they can maybe get to me. Of course they didn't, no call or anything. I wasn't upset by that they did state that it would be more likely Monday. Well needless to say didn't get a call in the morning. I called them and they stated that the tech was in the surrounding area and he would be there in the early afternoon. I was told that the tech would call me with a more specific time, and he would also call before he arrived. Nope! At 5pm after not hearing anything I had to run to get my kid from practice. Of course the guy shows then and calls me all rude and says that he was there and no one was home. I tell him that I will be back in 10 minutes and he states that he has another appointment and cant wait. He said he will call the office and have another tech come "sometime" the next day. LOL...No. Called another company!! I suggest you do the same....

    Ann Arbor Door Systems

    Ann Arbor Door Systems

    (48 reviews)

    The torsion spring of one of my garage doors broke and the door was stuck in the closed position. I…read morecould not even get it open by pulling the emergency release. I called several places but finally settled on this one and hoped for the best. Well, here are the reasons I would call them again in the future: 1. An actual knowledgeable person at the site answers your call. Not just an answering service who schedules a house visit but cannot give one a firm estimate on the phone. 2. A company that has an actual listed local physical location. 3. A company that is listed as an authorized installer by the manufacturer. 4. Very good customer reviews. 5. A detailed quote that enumerated the cost of each part should it have to be replaced. 6. I was texted the ETA of the repair person along with his photo. 7. ETA and cost was as quoted. 8. The repair person did not try to upsale me more than what was need to do the repair. I was so satisfied I asked them to also replace the torsion spring of my other garage door as preventive maintenance since both doors probably had been installed at the same time.

    Very professional service every step of the process of the repair of our garage door: from initial…read morephone call to communications regarding scheduling to service. I appreciated the text to let me know they were on their way, which included the ability to track their arrival as well as info (even a photo!) about the technician. Priced reasonably, great quality service from Brian T. I've used other companies but was happiest with this one!

    Michigan Windows and Doors - windowsinstallation - Updated May 2026

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