Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

We had Sun side our house and they did a great job. Jim came out to talk to us and he was very…read morethorough about measuring (and accurate since we didn't have leftover boxes of siding that we paid for). It took about 2 months between signing the contract and paying our deposit (one-third) before they started the project. Once they started it took 11 days to finish. Brian and the rest of the installation crew did a good job. They worked through the rain and cleaned up every day before they left. Every house project involves collateral damage and in this case it was minimal. They did several extra things that cheaper companies don't do. We were pleased with the job and have received several compliments from neighbors and friends.

Wor was priced appropriately but the cleanup was horrible. Inside and out. Thought the mess would…read morebe contained to the house but the worker was smoking outside and smelled the house of cigarettes.

Highly recommend!! I compared many quotes for my windows and so glad I picked Clarkston. They gave…read moreme the most reasonable price. Also zero sells pressure like other companies. The windows were beautifully done. I replaced all my windows 40+ for the house and the team was super clean and efficient. They did a very thorough job while being super friendly and professional. Everyone who saw the windows said they are beautiful. Ended up recommending the team to my neighbor who also replaced their windows through them. They even offer lifetime warranty!

I'm very pleased with the window installation from start to finish. The team delivered quality work…read moreat a fair price, and the windows themselves are excellent--both in performance and appearance. The installers worked efficiently and clearly communicated with each other, which made the process smooth and well-coordinated. Every window operates perfectly and looks fantastic. I highly recommend this company for their workmanship, value, and professionalism.

This is a great company to work with from start to finish. Every visit was on time and efficient…read more Tim helped us determine the best options for replacing our windows and the installation team was awesome. They exceeded our expectations in workmanship, detail and cleanup. We could not be happier with the results.

I highly recommend Tim and the crew at Windows Replacement Unlimited out of Jackson. Tim provided a…read morereasonable price and great warranted product to replace 15 windows. The large corporations wanted much more money and pushed us to sign a contract that day. Tim let the product, warranty, and price sell itself, no pressure! The windows came in earlier than expected and communication was great in setting up the install dates. Zachary and his crew did a great job installing the windows and left no mess! They removed and replaced all window treatments without any issues. Thanks guys!

Estimator was a no show and then the call center gave me attitude when I called to ask why nobody…read moreshowed up. Don't waste your time!

We decided to get rid of a tub that was not installed correctly and convert it to a walk in shower…read more- I really wish we would've waited until I had the time to do it. The shower we ordered has two separate shower valves, the installer was saying there wasn't enough room, I had to tell him what fittings to use and where to cut the studs to install the back board. He appeared to understand half of it, as he just stood there still trying to figure out where to cut and put boards. This just kept going on and on. One person could've headed out to get the needed fittings and the other could have prepared the stud and backboard, but instead, he just kept going on and on and then told me they couldn't get it done in one day. Our house is small and that's our only shower. I ended up having to call the installation manager, Tom, and informed him about what was going on. Rightfully he backed his crew, he did not know my background of being residential and commercial builder, but these installers had no business doing installations and I was was ready to turn this over to our lawyer - sadly on day one! Tom called the installers, who said everything was fine, then agreed to stay until the job was done. I don't know what all Tom said to them, but finally, one went for the correct fittings and the other got to work prepping the area. These installers were extremely slow, disorganized, and in my opinion, completely incompetent. As for the panels they use for the shower walls, they are much the same as the pressed paper panels with a tile look on them that can be bought at any home improvement store, such as Home Depot, very low quality and definitely not worth the price we paid, but at least each wall will have a panel without a seam in it. The panels appear to be more of a vinyl backed with a dense foam or cloth like material, definitely better than pressed paper, but barely builders grade. The quality of materials and workmanship is not worth the time or money. I would recommend going to a tile and granite center, and if you don't have time, have them do your install, at least this way you will quality materials. I would recommend requiring a face-to-face interview with several installers and go look at their previous work and make sure it is up to your expectations of quality and workmanship, then you can pick the one that will do the best work for you. Hanson's used to be great. We had our roof done, there were a lot of issues that we were informed about and knew of ahead of time and they did things perfectly. We later added gutters with oversized downspouts, and the installer was arguing that we didn't get the larger downspouts, even after I showed him the signed agreement that clearly showed the larger size, he still wanted to put the smaller ones on, but did install the larger ones for us. Sadly, it appears that Hanson's has simply turned into a company that simply takes your money, promising top quality materials and workmanship, but instead delivers sub par materials and service.

Firescape Egress did a great job on installation of our egress window. They stated it would take 2…read moredays to install and they had it done in 1. I highly recommend using them for installation of in egress.

Waste of time! Dale Jr. came out and he seemed like the right person for the job. However, can't…read moreget a quote from him. Wasted my time waiting for a quote. He came out on a Thursday 2/21/19. The next day 2/22/19 he said he emailed it, but said he was having issues with his computer/internet so not sure if I got it. I said I didn't. Later that day he said he'll send it, but I said, its the weekend and I wanted him to just relax since its the weekend and I said send it Monday 2/25/19 . Late Monday I texted and I said still no email. He said it shows sent on his end, but he'll be in the office at 8pm and we'll straighten it out. NO response since that monday. I texted on tuesday the next day and said still no quote. It's now Wednesday 2/27/19 and still NO quote and NO communication since Monday. Why email it when you can just write up on the spot like other contractors? Wasted my time waiting!!