I had a great experience at Aurelia. Alice, at the front desk listened to all my needs and concerns…read moreand suggested manicure accordingly. Tracey did a great job with my nails and also provided helpful suggestions during my manicure. The atmosphere was very relaxing and chill. I walked in today morning and they were kind enough to offer me an appointment immediately without any wait. Very happy with my nails. Will definitely recommend them to anyone looking for a good nail salon.

I genuinely wanted to love this place. The atmosphere is beautiful, and the nail technicians truly…read moredo excellent work. Unfortunately, my experience was overshadowed by a very disappointing interaction with the front desk staff, who appeared to be the manager. Before my appointment, I reviewed the pricing on the salon's website to ensure I selected a manicure that included a hand massage. According to their menu, even the $25 Deluxe Manicure includes a 4-minute hand massage. I was charged $50 for the base manicure (Royal Manicure) and opted to add dip gel, bringing my total to $80 plus tip. Despite this, I received only a cuticle service and dip gel, no hand massage and no collagen gloves. When I checked in, I was clear about what I was looking for and asked about pricing in person. That's why I was surprised when none of the listed services were included. When I asked about it at the end of my appointment, I was told I had received "special pricing," which felt misleading and dismissive, especially since this was never explained upfront. This review has nothing to do with the quality of the nail work, I truly love how the technicians do my nails. However, the lack of transparency, explanation, and professionalism at the front desk left me feeling undervalued and disappointed. As a result, they have lost me as a loyal and valuable customer. I would also advise others to carefully review what services are actually included and to ask very specific questions before agreeing to any pricing. Clear communication and integrity matter, and unfortunately, this experience changed my overall impression of the salon.

If I could give 10 stars, I would. This place has been nothing but wonderful. I've visited four…read moretimes, and even though the technicians rotate between locations, every single one I've worked with has been kind, polite, and friendly. Today they even fixed a broken nail for me at no charge and gave me a complimentary pedicure when the wait was a little longer than usual. The manager, Eric, is a top-notch host and made sure everything was taken care of, going above and beyond whenever anything didn't go as planned. Such thoughtful, genuine service. Highly recommend.

I thoroughly enjoyed my first visit! The customer service was top-notch from start to finish. A…read moreyoung gentleman (I didn't catch his name) greeted me and was incredibly personable throughout my visit. Tony gave me an amazing pedicure - attention to detail was excellent and the massage was so relaxing! I will definitely be adding Venezia Nail Spa into my regular rotation. Highly recommend!!

Holly has been doing dip nails and pedicure for me for 8 years. I followed her here from another…read moreshop. My nails always look terrific and they last a month. My DIL goes with me. Karen does her pedicure. Embarrassed I don't remember the name of the tech who does her nails. (Kim?). I always go in with an appointment and it takes about 90 minutes for both services. DIL occasionally gets nail art and it's always cute. Once she had the magnetic design and it did not last well. I think that was a product issue. I have not personally had any of the bad experiences mentioned in other reviews. My old nails are soaked, not pried, off. Tools start in a sealed bag. The shop is clean. The staff is friendly. My general experience over many years is that some nail techs are better than others. Find one you like and make an appointment.

No No, No - stay far away from this place! I can't stress it enough…read more Let me set the scene: my day off, I'm super happy, wearing a cute black sweatsuit and excited that I get to have my nails done. Grabbed a latte and headed to the salon for my third visit since December to this salon. I walked in the door around 10 am, seeing one other customer being work on. They asked me what I need and I said "powder mani and gel pedi". The lady asked me to pick a service and I chose a middle of the road service for both my feet and hands so with the gel and the powder it would be a sizable bill. They got me settled into the chair and a man sat down to begin work on my feet. A woman placed a very warm bowl of acetone on a pillow on my lap. As the man pulled my leg to begin work, the bowl spilled acetone all over me on my left side. I tried to call attention to it but no one seemed to care about me or my shoes (that also got acetone on them while they lay in the floor next to me). They did come over to wipe the floor and provide a cooler bowl of acetone. The man working on my toenail was working on the same nail for awhile with his dremel and I started to get nervous. As he repositioned my foot again, the new bowl spilled to my right and this time I got more acetone on my right side as the guy reached to grab for the bowl, he dropped his machine into the water. I looked down and saw that he had removed all the gel polish with a dremel rather than doing a light file and then using polish remover. When I asked for someone else, I was literally verbally accosted and blamed for not only spilling the acetone on myself (twice) but causing the guys dremel to fall into the water and that it was $500. I was shocked.They said they have the whole thing a video and I said I wanted to see it , they said no. It was a horrible experience and they were very confrontational. When I asked for the owner the woman said She was the owner but I don't believe it. It was probably about 8 minutes from the time I walked in to the time I walked out without gummy nails and covered in stinky acetone. I was so shaken when I left that I walked out without my sweater but these people were bat $&/: crazy!!!! Don't go there!!!! Part 2: My husband went to pick up my sweater 5 hours after I left and they said it's not there! They stole it!!!!!

I stopped into Resort Nail Salon in McKinney and was so impressed! The space is sleek, stylish, and…read morehas that modern upscale feel the second you walk in. I was served quickly, everything was spotless, and the staff were so friendly and welcoming. They did a beautiful job on both my manicure and pedicure -- super precise and polished, exactly what I was hoping for. It's exciting to find a new go-to spot, especially in such a bustling development right next to the new Whole Foods. Even better, it's right beside Kiki's Breakfast Club, which I already love, so it's the perfect spot to make a little self-care day out of it. Right now they're offering 30% off for the soft opening, which makes it an even better find. I'll definitely be back!

Your typical food nail salon, with fast food level customer service. I do not recommend.read more

Nice place, clean and friendly employees. My friend and I had pedicures together and they both did…read morea good job with our services. We will return.

10/10 service & quality! I got my nails done here three…read moreweeks ago and other than them being grown out, they're still in perfect condition. They also were able to do the exact design that I wanted. Highly recommend!

Randomly stopped in after getting my contacts from the next parking lot!…read more Nice and large salon, VERY busy on a weekend! They have a wide variety of colors, but since they get SO busy, an appointment is recommended. I got to squeeze in with Henry and we took off my old dip set and put another. I am very satisfied with Henry's service and if I ever end up in the salon again, I'll request him. I got a sparkly yellow and a pastel type of orange. I had meant to pick a sort of salmon-y pink, but I guess the light was playing a trick on me. It is okay though because orange was my dad's favorite color and he passed away. Thank you Henry!

This was one of the worst customer service experiences I've had. To be fair, Ann, who did my nails,…read moreactually did a good job. The issue was not the quality of her work, but that the final color turned out significantly darker than the sample I selected. I simply asked to confirm whether the correct color was used. Instead of a professional response, the front desk staff (Jesi) responded with an extremely rude, dismissive, and impatient attitude, saying they can't guarantee a 100% match. If that's the case, it should have been clearly communicated before the service--not after, and certainly not in such an unprofessional manner. I was only asking a basic question, not making a complaint. The way Jesi handled this was unacceptable and made it clear that customer concerns are not respected here. I will not be returning and would not recommend this place to anyone!

Nice couple run this place and do a great job!! They don't rush or try to upsell you.read more

Because of positive reviews, I was expecting a great experience. When I walked in, I was surprised…read moreat how dark the salon was. While picking out my nail color, I noticed that all the polish had separated in their bottles. This is common when they sit a while, so that was a red flag. Then I noticed how the floors dirty, with the brown walls splattered with something white. I decided that I was not willing to risk my nail health & left.

I'm happy with the results, as always. The salon is clean, the staff is friendly, and I have been…read morepleased with my services. There was a little hiccup in scheduling and communication as I took my chances as a walk-in. I will have to make sure for future visits that my appointment time is secured to avoid the wait.

Delightful turn around from the old tenants of this location! It was clean, quiet and calming and…read morethe staff was hospitable. I went on a Sunday as a walk-in and was able to be seen for both a manicure and a pedicure.

My foot was cut while in the chair yesterday. I felt it happen but noticed the blood when she was…read morescrubbing my foot with the white scrubber. I told the lady not to bit my foot in hot wax while it was bleeding, and she didn't, and she apologized. It won't stop bleeding even while my toes were drying I thought it was just a knick.. I wasn't til I got home to see that there was a big gash in my foot, and that's why it was still bleeding and why I was still having some pain in my foot. I was still charged full price for my pedicure.

They seriously need to update this information. The salon is under new management, and has been…read morerenamed to Natural Nail Salon. Natural Nail Bar is our "go to" salon for all things mani, pedi, and relaxation. Love the staff and their consistency, and professionalism. Always greeted with a smile and with a genuine welcoming! Love it here!!

Great customer service and pedicure well done!…read more Thank you for all the time and effort on my feet. I will definitely return. Also, thank you for the beer.

My first time here and MY GOD it was amazing‼ If you are new to the area like I am trust me when I…read moresay dont walk BUT RUNN....I called the day before and asked about someone who specialize in curved nails and Cecilia recommended Tina and even though she was leaving early it was worth me waiting the next day and when I came in Tina just knew it was me who called and took care of me immediately! When I say I DO NOT play about my nails and toes and TINA UNDERSTOOD THE ASSIGNMENT, CECILIA listened to what my concerns were about my feet and whole experience from previous salons and made sure I was taken care‼ OH the VIBES was absolutely amazing and customer service is tea‼ I thank you ladies so much for the whole experience I really appreciate when businesses make you feel like you spent your money well and it was worth it‼ LIFE TIME CUSTOMER HERE TO STAY‼ PEACE AND BLESSINGS TO YOU QUEENS