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    Michaels

    2.2 (83 reviews)
    Closed • 9:00 am - 9:00 pm
    Updated 3 months ago

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    Extremely dirty sinks
    Addyo W.

    I drove out of my way to this location to pick up an item after work.... Must to my dismay...This restroom has not seen a deep cleaning in what appears to be months. The toilet paper was completely out in the ADA STALL. I have included the cleaning schedule photo that indicates no cleaning was done on Friday after 3 pm (the day I visited). With the pandemic being over I guess the necessity for sanitary hygiene is no longer a priority for Michael's Arts and Crafts. Now that Joann's Fabric store's closing I do my best to shop at brick and mortar stores to avoid online shopping but I gotta say that I am glad I waited the 50 minutes to get home than to try to use this facility. Some Highway service stations are cleaner than this one. I did not mention the condition of the restroom to the manager because let's be honest...if they work any shift they know the condition. They SEE IT, THEY USE IT, they ACCEPT IT. I did send these same photos to their corporate offices and NO ONE responded. I guess I am now an online shopper.

    Mandy M.

    This store is located in the Falcon Ridge shopping center off the 15 freeway, next to Stater Bros and Dollar Tree. Plenty of parking, store was clean and well stocked. I've been coming to this store for years and most of the time, I find what I'm looking for. They do have 4 self-checkout stations and about 2 regular registers if I remember correctly. One thing customers in store at the time didn't seem happy about, was that there was no employee around to help those who had problems with the self-checkout or to help them at a regular register.

    EXTREMELY EXPENSIVE ONE BALLOON  $6.00 $12.00 YOU CAN GET THE SAME BALLOON AT DOLLAR TREE FOR $1.25 NO MATTWR THE SIZE
    John J.

    extremely expensive one balloon $6.00 $12.00 you can get the same balloon at dollar tree for $1.25 no mattwr the size

    Men's bathroom stall

    The men's bathroom is trashed and in disrepair. Why can't the manager or owners at least maintain a clean and repaired facilities. You charge enough of the items in the store.

    Karen A.

    When the Michaels website states that a particular product is available in a specific location, I've unfortunately learned to take it with a grain of salt. I understand how that works; the website stats may not be properly updated to reflect the current inventory of the stores. But repeatedly encountering this issue gets frustrating; while I understand inventory errors or a lack of updates are out of the hands of the employees, customer service is not. Today I wanted to purchase a specific binder that's on sale, so I drove out. The website conveniently provides the aisle number, but I found said aisle nearly empty. I also understand that; this is the time of year that notebooks, journals, and planners have been flying off the shelves. And unfortunately, I wasn't able to find the binder. I took a quick look at the surrounding aisles in case it was placed on an endcap or some clearance section, but no luck. So I asked an employee if she could help me, pulling up the item on my phone to show her. She groaned and asked if it was a clearance item. When I said yes, she curtly stated that if it's not in the aisle, it's not in stock. No apology, no suggestion on how else I might find the item or something similar, just that it's not in stock. Again, this is not the first time I've found myself in this situation, and not the first time I've been shrugged off when unable to locate the item I'm interested in purchasing. I understand we're all going through a rough time, but a simple apology would have been nice, or some kind of alternate suggestion such as checking other locations for me. I obviously returned home without it, and checked for it on the website once again. It seems it's still "in stock and ready to ship," so I'm keeping my fingers crossed that the order I've placed gets processed.

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    6 months ago

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    11 months ago

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    2 years ago

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    9 months ago

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    9 months ago

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    3 years ago

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    10 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    1 year ago

    they company is very dirty they have roaches and don't keep up with cleaning their store

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    3 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    2 years ago

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    4 years ago

    Do not use this Michaels as a UPS drop point , they scanned my packages but never sent them out. I am now delayed $400 in Amazon refunds

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    8 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    16 years ago

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    Page 1 of 3

    Ask the Community - Michaels

    Review Highlights - Michaels

    “Once inside the store, I got help from Paulina, she gave me great advice on what other items would go with the sign.”

    Mentioned in 2 reviews

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    Pop Mart

    Pop Mart

    2.8(42 reviews)
    4.3 mi
    Luxury
    Walk-ins welcome

    Stopped in to Pop Mart to see if I could find anything cute…read more Of course they had a few LaBuBus to choose from but I opted for a teletubbie for my bag. I'm hoping for Po or Tinky Winky. It cost me $19.99 plus tax. Not horribly priced. The service was great. I was offered a bag and help multiple times. The store odd clean and fun. There's several blind boxes to choose from. You should check this place out. I gave them 4 instead of 5 stars because they don't take cash.

    The good thing about Pop Mart in Victoria Gardens is that it has a great selection of different…read morecollectibles and designer toys. There were plenty of various original series blind boxes to choose from, and it was fun browsing all the options. They are always out of labubus though. If you're looking for something specific, or just want to see what's new, there's a good chance you'll find it here. Unfortunately, the service wasn't very welcoming. The staff were watching their customers too closely, and the overall experience felt a bit cold. On top of that, the prices were noticeably higher, around $20 to $30, for each of their blind boxes. A whole set of blind boxes will set you back $250.00 to $350.00. For cute cheap plastic toys that are trendy and will end up in a landfill someday, these prices are way too much. Overall, it's a decent place to shop if you're after a wide variety of blind boxes, but the high prices and lackluster customer service make it hard to give more than three stars.

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    Michaels - artsandcrafts - Updated September 2026

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