I have been going to this dentist for several years. Great service! Family oriented, and will go…read morethe extra mile for its patients in an emergency!

Best dentist office in town! I've been attending here all my life to the point where i don't even…read morelive in the area and i still travel an hour to come here. Everyone is so friendly, helpful, and the energy is unmatched. They don't try to rob you dry either.

June 4, 2026 RE: Complaint Regarding Treatment at Aspen…read moreDental - Hampton, Virginia 1070 W Mercury Bl Hampton Va 23666 I am submitting this complaint regarding my experience with Aspen Dental in Hampton, Virginia, on June 4, 2026. At approximately 8:45 a.m., I received multiple back-to-back telephone calls from an employee identified as Jennifer. I returned the call within approximately ten minutes after listening to her voicemail. During the return call, I politely asked that, going forward, I not be called repeatedly in rapid succession because I am a disabled veteran with a severe service-connected anxiety disorder. I specifically stated that my request was related to my disability and my need to maintain reasonable personal boundaries. Jennifer initially apologized. However, after I made this request, she informed me that my appointment had been cancelled. I arrived at the office shortly thereafter to discuss the matter in person. Jennifer's demeanor remained dismissive and unprofessional. I then spoke with an individual identified as Tammy, who stated she was the office manager. I attempted to explain that my concern was not the request for insurance information itself, but rather the repeated back-to-back calls and the cancellation of my appointment after I disclosed my disability and requested that my boundaries be respected. I felt that my concerns were not taken seriously. Rather than addressing my complaint, I was told that Jennifer had done nothing wrong and that I had been rude to the employee. At no time did I raise my voice, threaten anyone, or refuse to provide information. I simply requested that future communications take my disability into consideration. My appointment was scheduled to address an urgent dental concern. Being told that my appointment was cancelled immediately after disclosing my disability and requesting a reasonable accommodation caused me significant emotional distress. Following the incident, I contacted Aspen Dental Corporate and spoke with Brian L., who documented my complaint. He expressed concern regarding the circumstances and acknowledged that the repeated calls and handling of the situation were problematic. As a 100% disabled veteran with a documented anxiety disorder, I believe my disability-related concerns were disregarded and that I was treated differently after disclosing my disability. Whether intentional or not, the result was that I lost access to a scheduled dental appointment after requesting consideration for a disability-related need. I respectfully request that Aspen Dental conduct a review of this incident, including the recorded telephone call, determine whether company policies were followed, and provide a written response regarding the findings. I also request clarification regarding Aspen Dental's policies concerning disability accommodations and the cancellation of patient appointments under these circumstances. Thank you for your attention to this matter.

Terribly disappointed! The dentist was very pleasant and seemed quite competent but otherwise it…read morewas a bad experience! I didn't completely understand that my first visit would be for an evaluation only! Was under the impression my teeth would be cleaned the same day! Without any discussion about my cleaning I was ushered how to the front to pay up and told I needed a deep cleaning and they couldn't start till I paid $500 which was just a portion of the total cost! It's been a horrible experience!

I am embarrassed to admit it took me a few years to go to the dentist. I was definitely…read moreintimidated. Once my family switched dental insurances, I knew it was finally time to go. Setting up an appointment was easy breezy since they were so accommodating with my schedule. Their business hours run later than 5PM on Wednesdays, which was perfect for me. The office is very clean and I felt immediately at ease in the sitting area. I actually didn't wait long (which is almost unheard of at any other doctors appointment). My first visit entailed a lot of x-rays. And I mean a lot. Followed by a lengthy health questionnaire. I didn't mind though because I really appreciated the thoroughness. My dental hygienist was sweet and friendly. I believe her name was Nicole. The cleaning was actually enjoyable. I had been dreading it for nothing. It was really a pleasant experience. I look forward to my next cleaning in 6 months with her. Remember, this is coming from someone who was deathly scared of going to the dentist. After my cleaning, I was seen by a dentist named Dr. Novak. I will admit she was a bit intimidating. My consult felt very rushed with her. She pointed out what areas were of concern but didn't want to push anything in particular on me. Then, I was ushered off to the office manager who worked out a treatment plan with me. I also scheduled my appointments for my root canal and fillings. My five stars honestly go to Dr. Limon. He was the one who ended up performing my root canal and fillings. This is the dentist to go to, hands down. He has incredible bedside manner and is probably the nicest doctor I've ever met. He always makes sure I am comfortable and relaxed. I remember him saying he liked listening to Disney songs and hearing him actually humming the songs put a smile on my face. That's how happy his demeanor was. I am so grateful I have found him as a dentist!

They keep trying to pull my tooth out for a hour and I was traumatized never come to this dentistread more

From the receptionist, to the dental assistant's to the the doctor my experience has been 10/10…read more Can be nerve wracking going to the dentist but they made every part of the process smooth and easy, would recommend this place to anyone I know :)

I was from out of town a little nervous. The staff was very nice and professional over the phone…read moreand in person. The Doctor was very warm and knows his craft which I found reassuring. I would definitely recommend this place and I will follow up with only this Dental place. It is a warm atmosphere and clean too. Thank you fora great experience.

My daughters really enjoyed their trip to the dentist today. The facilities were clean and very…read morewell kept, and all of the employees were polite and helpful. Since it was their initial visit, they had a cleaning, X-ray and were able to pick out their toothbrushes, toothpaste and a treat to put in their to go bags. The appointments were made extremely last minute (less than 24 hours ago), but they were able to accommodate the both of them and have is out the door in less than 45 minutes. I will definitely refer and recommend Caring 4 Kids to anyone looking for a pediatric dentist.

My daughter likes going to the dentist, which is odd for a child LOL. The facilities were clean and…read morevery well kept, and all of the employees were polite and helpful. Every time we have an appointment the waiting time is only 15 mins, and they have us out the door in less than 45 minutes. I will definitely refer and recommend Caring 4 Kids to anyone looking for a pediatric dentist.

been going to this practice for over 10 years staff doctors have changed many times for the most…read morepart. Everyone is pretty professional but lately the staff mainly the front office staff has been rude but hygienist do a pretty good the themselves are usually very nice and professiona. it just appears that lately some of the staff is overworked and underpaid short very argumentative.

Great place to ti kids to the dentist. They are able to get the kids relaxed and actually enjoy…read morethe visit to the dentist. Wish I had a kid's dentist this when I was growing up!

TRUE, WHOLE BODY, HOLISTIC FAMILY DENTISTRY! This is the first dentist out of TEN our family has…read moreseen that truly helped us to address all aspects of oral health. If you are looking for an attentive, precise and trustworthy holistic dentist look no further. Have you struggled to find help with your child who has seemingly unexplainable or confusing dental patterns?! Everything can be addressed and improved here! Dr. Samaha has a clear drive and passion for this scientific art, and I am forever thankful she has chosen to use her God-given gifts to help others to the absolute best of her ability. She has an extensive knowledge base, not just of dental arts but also all things health and wellness, including facial and oral development and growth patterns especially related to airway and mouth breathing. We found this office after lots of searching, many other dentists, not all bad, but we knew that the products and services offered at Port Warwick were each carefully selected using the most up to date research and patient individuality in mind. It is no secret that children are presenting with more and more dental concerns at younger ages. Our son was an especially challenging case, and our family has been treated with grace under some very difficult circumstances. We finally received the airway and mouth breathing help we needed! We finally received the nutritional partnership we needed! We finally found a dentist that doesn't use dangerous products to get the job done! We finally found a dentist office that can understand our holistic lifestyle and not only that- THIS OFFICE WILL ENHANCE YOUR KNOWLEDGE AND HELP YOU GROW! Dr. Samaha and her team demonstrated supernatural powers as they did what most dentists could not do with a child presenting a unique combination of decay and defiance. Over a very lengthy appointment, their endurance and commitment to doing what needs to be done the right way allowed me to fully trust in God and His provision of their talents and gifts, and let go of all control that many of us parents want to have in these unpleasant situations for our children. Dr. Samaha is a dental professional you can trust in to provide gentle and loving care to her patients. She explains things to children (and their parents) in a way they can understand and is amazing at making connections with them. She is readily available and will always give you her honest opinion with the data to support it. If you want to have a beautiful smile that is a result of a healthy body, this office can help you to set and achieve goals for total wellness. Our mouth is very much a reflection of our mind-body's state and most dentists entirely ignore that. We have actually had many very impactful homeschooling lessons on nutrition as a result of our discussions with the staff here!! I give this office ONE HUNDRED STARS!!

Another update: I am over dealing with this business. I have an in person great experience working…read morewith them and I stand behind what they are trying to do to. make an impact but dealing with them after being a customer has not been a great experice. I am not sure where the disconnect is but 1- they do not communicate well if you are a former customers. 2- they charge you for service upfront and you pay out of pocket for the service before they file with the insurance. That is my issue that state they have sent it over. I have checked my insruance account and the info is not there. I emailed last week asking for my documents electronically by the end of day and got nothing. I then called and left a message the following day. Asking they send it over. They haven't. I spent 4500 on 1 tooth to be repaired. Now I am in lost between the paper trail of where I get my reimbursement. I have tried not to place blame on them but this is ridiculous. I will not recommend their service as a former patient. Current patient teated extremely well, as a former who wanted to use them again. I will not and I will not recommend them. If you are looking for a bio-dental be prepared to pay up front and possible have insurance issues if you deal with them and be out of money. This has been on going since 28 Aug and it's now Dec 7.

If I could post "0" stars ... After going to dr. hunter francis for years, He rejected me after I…read morecame to him for dentures. I was a long-time patient going back to 1985. He would NOT even give me a referral to another dentist. I was in severe pain from a lower back pain that had to be treated with 10- days and 62 days rehab. later that year with 24 /7 treatment of antibiotic's, Well doc, I am still here! Much thanks TO ASPEN DENTISTS. He needs to retire

Didn't have a local dentist and had a dental emergency. They got me in in under 48 hr and took…read moregreat care of me. I was impressed how clean the facility was. Dentist and all staff were excellent! Highly recommend!

Beware! They tell you payment in full is due at time of…read moreservice, and I paid the full amount before I had service, 2 years ago, They tried to double charge my insurance. I had just had a cleaning and full X-rays done at my regular dentist, and had the X-rays sent to them. They could not find them, sent again. The dr says all is included in what I already paid and does a cleaning ( then charged me for it). 2 years after the service they contacted me this week and say I need to pay the 2,000 because they did not do accounting correctly 2 years ago. I will be reporting them to the better business bureau. This place is a scam. The dr seemed nice but will say one thing and do another. If they call saying they need more money for past fully paid full services please report them so they don't scam others.

Excellent, outstanding and the best is Dr. Omar Daweri. His staff are exceptional and the most…read moreprofessional. Took my spouse who is post stroke, and wheelchair bound. Wow...I was so impressed with Dr. Daweri's attention to detail, sensitivity, professionalism and his staff mirrored his presentation. The staff moved my husband from wheelchair to exam seating for better oral treatment. I can't say enough wonderful things about them. You want the best dental care, then seek the best...Dr. Omar Daweri and staff.

We chose this office specifically because it was recommended by the Autism Society of Tidewater…read moreVirginia. When a practice carries that kind of recommendation, families like mine come in expecting intentional, proactive accommodations for children on the spectrum -- not just general kindness. While this experience was better than our previous non-pediatric dentist, there are important areas that need improvement if this office is going to continue being recommended for autistic children. For example, once I informed the receptionist that my son is on the spectrum, we should have automatically been placed in the quiet room rather than starting in a large, open space and being moved later. That initial environment matters. Waiting times were also longer than ideal. I understand delays happen, but extended waiting significantly increases anxiety for many children on the spectrum and should be factored into scheduling decisions. During the appointment, the pace felt rushed, and there was limited effort to walk my child through each step before it happened. For many neurodivergent children, preparation and slower transitions aren't optional -- they are essential. Taking an extra few minutes to explain and move gradually could make a significant difference in the overall experience. Additionally, the office itself appears rundown and in need of a deep clean, fresh paint, and attention to the lobby area. A calming, well-maintained environment is part of creating a sensory-considerate space. On a positive note, the staff was friendly, and the dentist answered my questions thoroughly and provided helpful recommendations for supporting my child's dental care at home. My hope in sharing this is that the practice will consider additional autism-specific training and more intentional systems so families who seek them out for this reason truly receive the level of support they expect and deserve.

I just had a amazing experience here with my son this is our 3rd visit and my son was out at ease…read moreby these personal conversations and gentleness! Dr Edward's and Mariah made us feel right at home I would definitely recommend