Competent Doctors and Hygenists. Office staff is highly competent and accommodating.read more

When I first moved to NN, I was referred to this dental practice. After many years, I finally…read moredecided to move on. Dr. Mike is awesome - seriously - great guy, and does very good work. It's just that most of your preventative dental care is handled by the hygienists and the staff here just went downhill over time. The last few times I went in for cleanings they weren't good and the hygienist was odd. I'm assuming this is an ongoing issue as more recently when booking appointments, people were asked if they had a preference of hygienist (which wasn't usual before). The piece that sent me over the edge is that one of the women who works at the front desk (who always seems annoyed that you're there and is incredibly rude in her speaking tone) scheduled a cleaning appointment for me and gave me an appointment card. I put the date and time immediately into my Google calendar because, let's be real, I live and die by Google calendar. Then out of the blue, a week before my appointment, I get a call that I missed the appointment. I explained that I'd been told it was the following week. The woman argued with me and said it would be a $60 cancelation fee before I could reschedule. Because I'm known to lose my cool at bad customer service, I had my much calmer and much more successful at negotiating customer service issues husband follow up. After a couple calls back and forth, even his gentle soul was done with the rude behavior. We pay far too much for insurance to receive bad customer service - I'm the first to critique it at a restaurant, why it's taken me so long to stop putting up with bad health care service is a mystery to me. So that put us on the hunt for another dentist who actually had a decent staff - there's gotta be a good one around Bad News somewhere, right?

They are so sweet and gentle here. Elevated care . Nice waiting room , low waiting time.read more

My boyfriend goes here for his teeth cleanings. This is such a clean and fast paced location. I…read moreliked that they greet everyone walking into the door and ask to assist. It's sad to say but after covid, customer service skills turned into common sense. Some of us have it, some of us just don't. This location gives quality service plus excellence T customer service. I will have to visit for myself next time, their schedule seems adequately filled but does offer same day service which is greatly appreciated.

Great service and a caring compassionate staff here at Dental Care of Hampton. I'm so glad I found…read morethem and highly recommend!

My first time back to a dentist in a while and the staff were so nice and easy to work with!…read moreLooking forward to coming back here!

I've been a patient here for over 4 years. I was happy in the beginning bc they were open on…read moreSaturdays. This was important bc I work many hours, late into evenings, during the week M-F and could not make it to the dentist. I was very excited they were open on Saturdays. That stopped several years ago. 2026 and 2025 it has slacked off . First of all, I felt like I was pressured to get root canals and crowns which were not necessary. it's my choice if I want it or not. they're very expensive I'm on a very fixed income. I prefer to have my tooth pulled but I got a lot of flack from the older dentist Perez. he was not happy I refused. I could tell by the way his mannerism was. Second time after all this as he worked on my teeth on 2fillings he was very rough... When he gave me a shot of numbing Novocaine, he left the room and immediately came back and didn't give it time to work. When he was drilling it was hurting and I told him it was not numb and it hurt, he said, "oh, I did not do that". I was floored and he was acting annoyed. He was rushing rushing around going back and forth from one person to the other in different chairs. he had 3 people lined up and he kept stopping what he was doing with me, and going to other people during the process of a filling on me. Time he worked on me took longer than ever,1hr. I have never had it take so long! today when I tried to get an appointment...I have not been there in over a year. I moved to a different job, but still kept the same insurance, I was told that I cannot get an appointment until September. it is February right now. that is a heck of a long gap of waiting. receptionist told me they are only working with one dental hygienist right now. She didn't say.. "we can contact you if we have an opening or somebody cancels or if things change". So I just politely told her well I will call back and check to see if things change in about a month or so. Somehow I get the feeling they're going out of business real soon. the positive flip side... older Perez's son is nice he pulled one of my teeth and he did a great job. And the wife, who works as a receptionist, is always been overly nice and accommodating. I'm not going to continue with these people because it's under available...less days they are operating. it seemed to me the older dentist Perez is tired. He was kind of huffing and puffing when he worked on me and I wondered what is going on is this man.... ill? And the receptionist that they have that covers when the wife is not there just does not cut it. She's not helpful at all. Yes I'm going to look somewhere else for new dentist.

Best dentist office I've ever been to. They all make you feel like family. Everyone is so welcoming…read moreand happy. The doctors and dental hygienists are amazing. As well as the staff. Everyone is very professional. Elizabeth is at the front desk and has the best energy! Judy runs the office and is awesome at her job. Both Dr Perez's are phenomenal. And Tameal is my dental hygienist and she has the best steady hands for my cleanings. I'm never sore after and my teeth always sparkle. When ILiana is the Newport News location she is always a sweet welcoming energy. Honestly everyone is amazing. All of my family go to them. I can't say enough about how much I like the office. And it is always impeccably clean and smells good with nice candles.

Been going for several years and always had great care and service for me and my kids as they grew…read moreup. Today was no exception for my visit with excellent pre-dental check in and xrays. Dr. Loving gave his usual experienced care and cleaning. The whole office experience was top notch from check in to check out and all in between!

You know we have to make sure to keep our teeth clean and healthy. I've been a patient of Dr…read more Preston Loving for years now and have never had any problems under his care. Let's delve into how the year went. For all the appointments, it was all cleaning. There were no cavities found during each stop. I admit I kind of slacked off on dental flossing, but nothing out of the ordinary. I did have a 3rd visit where I had some pain on my lower gums when I drank cold beverages, but it was an exposed root which was fixed with solution. Also, with having TMJ which affects my jaw popping, I would have to get a mouth guard in the future. But for now, everything is fine for the time being. Well, there you have it. Good care for my teeth with no major hiccups. Let's hope it stays that way in the near future.

Great Dentist, very caring and knowledgeable. Professional staff that is attentive and friendly…read more He is an excellent choice if you are looking for a family dentist. My kiids went to him for quality service, now I am a patient.

I cannot recommend this practice. Every time I go there I wait at least 20-30 minutes to be seen…read more Imagine my disappointment when I was 10 minutes late for an appointment to have a permanent bridge put in and they told me they need to reschedule me. I know that if I had arrived early or on time, I would've still been waiting at the time that I arrived. The two temporary bridges that they put in while I was waiting for this appointment broke within days of placement - without me eating hard/sticky food. Because of this, I have spent WEEKS trying to eat and drink with exposed tooth nerves from when they shaved my teeth for the bridge. It's been a very long, very painful, and very expensive experience. If you have time and money to waste, you don't mind coming in multiple times for temporary bridges while you wait for the permanent one, if you enjoy the pain of eating with shaved teeth, or if you enjoy long wait times in a tight waiting room - this is the place for you.

I really like Dr Owens & most of the staff.. I had problems with a couple ladies there though,due…read moreto them being rude. I was just getting comfortable here- I HATE the dentist! then they called the DAY BEFORE an appointment I have had for SIX MONTHS to tell me they will no longer be taking military insurance as of May 1st, meaning they had 23 other days to let me know so I could plan accordingly. then they offer me 25% off a cleaning which would have been FREE, making it $60! I thought this whole ordeal was highly unprofessional & could have been handled not only better, but sooner.

Who likes going to the dentist? If you are raising your hand, please expand your horizons, because…read morethe proper response should be no one. With that being said, Dr. Owens and his staff make the experience as pleasant as possible. I'm set up on an e-mailing list, so I can confirm appointments from my inbox/after hours. I find the availability to work well with my work schedule (I prefer end of the day appointments), and have been able to get appointments quickly. If you are new to the area, I definitely recommend coming in.

Update (1/13/16): Went in to get my 4 fillings done and to get the dental impressions for my night…read moreguard. The whole process went really well. My mouth was so numb that if Dr Broas had told me all my teeth had magically disappeared I would have believed him. Brianna assisted him, and they worked together in what appeared to me (the uninitiated) as perfect coordination. So once again, thank you for a stress- and pain-free dental experience! ___________ Two days ago I had an appointment at a different office in the Mid-Peninsula Medical Center, and I noticed a sign for this new dental office, showing they were now open. I wandered into the cheerily lit waiting room and made an appointment for two days later. It was my lucky day. Dr. William Broas (pronounced "brahss") recently opened the practice and is seeking new patients. He is a quite friendly and brisk, has been around the DDS community for many a year. Jennifer, the dental hygienist, was quick and knowledgable in her skill and trade, and made me feel at ease during the whole cleaning process. This is very important to me as I have TMJ, and the cleaning can be painful--but it wasn't at all! Caitlyn, the receptionist, was also delightful and efficient. When I set up my follow up appointment for my fillings and fitting for a mouth guard, she had all of the costs printed out, waiting for me so that I'd know what to expect. If you need a dentist, definitely give these folks a call!

This place took me in as an emergency. I had an abscess on a root canal that was done about a year…read moreand half ago and even though they could not help me they at least looked at the issue and took an X-ray. They were so kind and recommended me to a special who could handle root canal therapy. The staff was great and super friendly and so welcoming. I have a new dentist now.