I was referred to Dr. Reese's office for braces, and I was in my mid 60s. He and his staff were…read morealways so friendly and professional. I enjoyed my visits every month, and after 2 years I "graduated " to aligners, which I still wear at night.

Wonderful staff who helped our family navigate an insurance change as we left active duty. Highly…read morerecommend!

After 2 years of braces this is what my son's teeth look like . He has had repeated breaking of…read morebrackets , and instead of trying to find a solution , or even charging for extra time and replacements ( as the contract states ) we came in for a repair and the office manager rudely stated , We are just going to take them all off ." She insinuated my 10 year old was breaking them on purpose . They would break when he wasn't even eating it's obviously an issue of technique or the way his teeth are shaped . 2 years later and $4000 ..: we are out of The time and money . His teeth are still turned sideways , and it is obvious they can't be bothered to find a solution. I would have been happy to extend treatment or try to figure out why they keep breaking , but none of that was offered. The solution was to take them all off and send us out the door , and keep my $4000 When I asked if wee could speak to Dr Ashby , she refused . They offered me $200 credit if we DONT take the retainer , obviously I declined the retainer and the insulting refund . We will be filing a small claims case in the morning . We have an appointment with another local orthodontist tomorrow afternoon, hopefully we can get to the bottom of what they were doing wrong . I suggest you save yourself the headache and the money and find another practice.

The best orthodontist in Tidewater area. They are generous…read morewith their time and smiles. My son received excellent care when we transferred from another Ortho on West Coast. I believe, the treatment here benefited my son more so than if we would have stayed at the old place. I can't say enough good things about this Orthodontics practice. They have another location in Virginia Beach which we also visited on few occasions. People who work here seem very happy at work despite overwhelming amount of patients in the afternoons. Ohh yes, that is my advice: try booking appointment before school's out.

Great service and a caring compassionate staff here at Dental Care of Hampton. I'm so glad I found…read morethem and highly recommend!

My first time back to a dentist in a while and the staff were so nice and easy to work with!…read moreLooking forward to coming back here!

My son had a special need with a tooth that would not come out. I won't go into details but this…read moreguy was paid in full for 5 years and the issue still was not resolved. We finally had to pay another orthodontist $2,500 to correct the problem. Eight months after changing to them, the braces are off! This guy needs to hang it up and retire.

This place has horrible customer service! The office does not get back with you when you have a…read morequestion. Most of the office cannot answer any simple payment questions or accept one. They sent out personal information of mine. Go somewhere else. I'm still waiting for an office manager to get back to me two weeks later.

We chose this office specifically because it was recommended by the Autism Society of Tidewater…read moreVirginia. When a practice carries that kind of recommendation, families like mine come in expecting intentional, proactive accommodations for children on the spectrum -- not just general kindness. While this experience was better than our previous non-pediatric dentist, there are important areas that need improvement if this office is going to continue being recommended for autistic children. For example, once I informed the receptionist that my son is on the spectrum, we should have automatically been placed in the quiet room rather than starting in a large, open space and being moved later. That initial environment matters. Waiting times were also longer than ideal. I understand delays happen, but extended waiting significantly increases anxiety for many children on the spectrum and should be factored into scheduling decisions. During the appointment, the pace felt rushed, and there was limited effort to walk my child through each step before it happened. For many neurodivergent children, preparation and slower transitions aren't optional -- they are essential. Taking an extra few minutes to explain and move gradually could make a significant difference in the overall experience. Additionally, the office itself appears rundown and in need of a deep clean, fresh paint, and attention to the lobby area. A calming, well-maintained environment is part of creating a sensory-considerate space. On a positive note, the staff was friendly, and the dentist answered my questions thoroughly and provided helpful recommendations for supporting my child's dental care at home. My hope in sharing this is that the practice will consider additional autism-specific training and more intentional systems so families who seek them out for this reason truly receive the level of support they expect and deserve.

I just had a amazing experience here with my son this is our 3rd visit and my son was out at ease…read moreby these personal conversations and gentleness! Dr Edward's and Mariah made us feel right at home I would definitely recommend

I have two kids that have been through the care of Butterfoss and Barton. I cannot stress how good…read morethe service has been and how supportive they are. We had an accident an they were available on both late night calls and early morning visit on Sunday to assist with our emergency.

Had an appointment on time and sat in my own truck for the next four hours before seen.read more

Parks is a great orthodontics practice. The staff is super friendly and the office is state of the…read moreart!

I was very nervous at first to get braces. As an adult I was afraid of not only the pain associated…read morewith having them but the feeling of awkwardness. All of the staff members took the time to reassure me and to make me as comfortable as possible during the whole process. They walked me through proper care and gave me tips to keep my smile white while I had them on. I was never a fan of how my teeth looked. I hated smiling in pictures because I had a huge gap between my front teeth and horrible crowding on the bottom. I felt like people noticed my teeth before they actually noticed me. I'm so glad I chose Parks Orthodontics because now I have beautiful straight teeth and the confidence to go with them. I can finally smile in my pictures! What I loved the most though was how friendly all the staff members are. Jessica and Ellen are both great and love to hear how you're doing. They take an interest in you and really show you that they care. When I got my braces off I opted for the Invisalign retainers so that I could whiten my teeth. They had to send the molds off and they said it could take a week for them to come back. The retainers came in before my next appointment and Ellen really went the extra mile to deliver them to me while I was at work. It really made my day to know that she cared about me and my smile. I went to other offices for consultation before I chose Parks and they all treated you like another number. Some of them even wanted to pull teeth! When I arrived at Parks it instantly felt like home and I was not just another number. I highly recommend them if you are seeking treatment. They are the best!!

3 1/2 hrs. Just to get my signature and told to come back for my cleaning. So 3 1/2 hours, wasted…read moreof MY TIME. For me to get my cleaning done. No communication what's so ever. Do better.

DO NOT GO HERE!!! They wanted me to get 6 fillings when I don't have any cavities!! I waited 2…read morehours only for a dentist to look in my mouth for 30 seconds, say "you have a bunch of cavities" and walk away. No one showed me where the "cavities" were or informed me of a treatment plan, just said that I should come back the next day for fillings. When I got a copy of my records, the dentist had written that I needed SIX fillings. I went to get a second opinion from a different dental office the next day and they couldn't find a single cavity. Spencer Dental also made it extremely difficult to get a copy of my x-rays and patient information. And while some workers were nice, others were very rude. Overall, there were a LOT of red flags. I would not trust any diagnosis from this place.

been going to this practice for over 10 years staff doctors have changed many times for the most…read morepart. Everyone is pretty professional but lately the staff mainly the front office staff has been rude but hygienist do a pretty good the themselves are usually very nice and professiona. it just appears that lately some of the staff is overworked and underpaid short very argumentative.

Great place to ti kids to the dentist. They are able to get the kids relaxed and actually enjoy…read morethe visit to the dentist. Wish I had a kid's dentist this when I was growing up!

So just to preface I have developed a lot of dental anxiety over the years. I started coming to Dr…read more Artzer a few years back in the period between your parents making your appointments and you making your own so I kind of got off to a slow start but everything about this office helps ease all my dentist anxiety. The staff is all very nice. I typically get the same hygienist every time I go in and she and Dr. Artzer both work pretty quickly in my opinion. Dr. Artzer is definitely a magician of some sorts. I have required local anesthesia on a couple of procedures and the first time I was so shocked he got the needle in my mouth and me numbed and I literally just thought he was looking at my tooth. I've been to a dentist where the numbing process was so rough they sent me home for the day with no procedure so this is much appreciated. The billing specialist, Pam, I believe always walks you through any bills incurred and it's never like they are trying to nickel and dime or up sell. I have been in a few times during the pandemic and this office has maintained exemplary precautions. I will definitely be back obviously.

We had a very short interaction. Urgent situation, made the appointment this morning. Dr. Artzer…read moreand his team could not have been nicer as they explained each step. Quick and efficient. My mom was very happy. Also, I appreciated their COVID procedures. 3 stars, but based on limited interaction. Potential to increase when I update after the follow up visit