If you like bargain shopping and very patient, this is a great place to shop. You may have good…read moredays and find some cute items or maybe you'll leave with nothing. It is definitely worth looking. Great location, I'm a strip mall with other shopping and resturants with lots of parking. Just like other Ross locations, it's a nice size inside with lots of merchandise for youth, men, women and home items for a reasonable price. Staff is OK too.

New location. I decided to browse. Inventory was lacking. Looking for home decor, furniture, and…read morewall shelves , there was limited inventory if any available . Pricing varies. Unfortunately I didn't interact with staff . Store was well lit and open .

The girl was so helpful her for me and my mom shopping. Me and her don't shop much for ourselves…read morebut she helped with deals and information and ordering bra to the house we liked. Some things had great deals and some pricey but great for bigger women to shop there in style.

Super bummed this is my third time coming to get Christmas gifts and unfortunately they have been…read moreclosed both times. They do offer a lot in the store and when you do, they are very friendly and help you out with a lot but I wish they had more hours as I am only able to come on Sundays.

Sorry to hear that this location in Plaza Frontenac is closing after more than 50 years! However,…read morethe last time I was in the store about a year ago, I was dismayed. The stock in the men's department was disappointing, now I know why - they weren't paying suppliers and many vendors had stopped sending them clothes. The designers that were featured were only for hip-hop and athletic styles. Gone were the elegant clothes I was expecting. The same was true when I was recently in Las Vegas and New Orleans, those stores are also on the closure list. Sad times in retail and for luxury brands. Au revoir SAKS.

On today I visited the store arriving about 1pm and had unfortunately received deplorable customer…read moreservice from an associate, Tracy. I was working with my associate, Lori; however, I was inquiring about a product that was more in the scope of Tracy. Lori attempted to engage Tracy's knowledge and not only did Tracy disrespect Lori, she disregarded me as a customer of Saks. I wanted a particular Kilian fragrance and Tracy did confirm that the one I wanted had been discontinued to Lori. I then addressed Tracy inquiring if there was one similar to my original inquiry. Tracy said yes and proceeded to walk in the direction of the Kilian counter. She then abruptly turned around and said "you all can go over there and find it." To be clear, she was not working with anyone at that time, so we were not keeping her from another customer and after saying her last comment, she went right back to looking on her phone. She was totally dismissive to me and had it not been for Lori standing there, I would have let Tracy know in that moment how ridiculous behavior was. As a long time customer of Saks, I know that your associates are not trained to behave in such a manner. Makes me wonder if I was Caucasian if she would have reacted differently. There are far too many options of where I can spend my money that sell the same items, if this behavior is acceptable then maybe I need to go elsewhere. This interaction reduced my rating; however, please know my associate Lori is a 5 star and beyond.

I browsed through the store today, no sales but I did enjoy checking out new items and shoes. Staff…read morewas friendly. Store was clean . Plenty of parking. FYI Afterpay in store is available.

I had a really difficult time there today. Tried to think past it. But was grossed out . The…read morestore was dirty. Dusty and carpet was dirty I saw it first in my fitting room. I was really grossed out I decided to say something to the manager who was there. She apologized and said our vacuum just broke and they ordered a new one I said go look at that fitting room. That is months of dirt and dust. It was gross.

Stopped in for my discounted item. They always greet you with a smile and let you know any…read morespecials, then they let you shop. I always do a couple of rounds through the store before making up my mind. It is crazy busy on a Saturday, but they are pro's at handling everyone. I got a necklace and I love it, plus I got a discount!

I was just there for my birthday yesterday, and the stylist, Sydney R., helped me customize a…read morenecklace and a ring. I haven't received customer service like hers in a very long time. Not only was she helpful and knowledgeable, but she was also incredibly friendly and patient with me. She helped me leave with beautiful pieces of jewelry and made my birthday so special. Thank you, Sydney, for such an amazing experience!

Very friendly staff who were kind and helpful while we browsed and I asked about a beautiful velvet…read morebag that was on sale during their "Friends and Family" event over the weekend. Lots of gorgeous bags to view of all shapes and sizes and this isn't a huge store but was well-stocked and had all sorts of styles for all occasions as well as a nice selection of jewelry and accessories.

I have never in my life gotten service this terrible. My shoes that I purchased 2 days ago I tried…read moreto return because they were extremely uncomfortable. The workers were incredibly rude and told me that I wore them "outside" when I have never left my house in said shoes. They said they were "scuffed" on the bottom when all there was, was fuzz from my carpet. I am a loyal customer who has been shopping with them for 10+ years and will not be giving them my business again.

I had never been to a Soma store before. I believe I've ordered items online for my daughters and…read morethe quality has always been good. I went there the other day. There were no other customers when I arrived. Two employees were at the cash wrap. I was greeted and they asked if I needed help, which I did. One of the women started helping me, but it was grudgingly and she was muttering under her breath. As soon as a third employee started her shift, I was rudely given to her so she could help me. Her name is Cheryl and she was great! She was making sure I didn't leave until I got what I came for. She was friendly and extremely helpful. I don't know how she puts up with that other woman! The store isn't huge but they seemed to have a decent selection in there. While not inexpensive, it wasn't crazy expensive. I'd go back, but I'd want to make sure Cheryl would be there!

Great sales this month! Friendly staff, good quality intimates and always discounts/sales. A good…read morestore all around.

I got a text from Brandon saying my purchase was ready for pickup and to come whenever it was…read moreconvenient for me and not for them. I went after work and he went in the back to go get it. He packaged it so beautifully and handled everything with care to show me before leaving. He reminded me that if I ever wanted to see a bag not in store he could find it for me as a loan from another location so I could see it in person before purchasing. He also threw in some maison Francis kurkdjian for me and my husband and talked about how he was the nose behind j'adore and I said oh no. Because that is my evening go to and of course the scent is heavenly! *added to my wishlist for the holidays

So far so good. I usually shop online. The store has minimal items. I do enjoy smelling the…read moreperfume. I did have a Chanel makeover.