I got a text from Brandon saying my purchase was ready for pickup and to come whenever it was…read moreconvenient for me and not for them. I went after work and he went in the back to go get it. He packaged it so beautifully and handled everything with care to show me before leaving. He reminded me that if I ever wanted to see a bag not in store he could find it for me as a loan from another location so I could see it in person before purchasing. He also threw in some maison Francis kurkdjian for me and my husband and talked about how he was the nose behind j'adore and I said oh no. Because that is my evening go to and of course the scent is heavenly! *added to my wishlist for the holidays

The sales representatives and customer service support via phone are beyond helpful and will make…read moresure you nail whatever look it is your striving towards

Sorry to hear that this location in Plaza Frontenac is closing after more than 50 years! However,…read morethe last time I was in the store about a year ago, I was dismayed. The stock in the men's department was disappointing, now I know why - they weren't paying suppliers and many vendors had stopped sending them clothes. The designers that were featured were only for hip-hop and athletic styles. Gone were the elegant clothes I was expecting. The same was true when I was recently in Las Vegas and New Orleans, those stores are also on the closure list. Sad times in retail and for luxury brands. Au revoir SAKS.

On today I visited the store arriving about 1pm and had unfortunately received deplorable customer…read moreservice from an associate, Tracy. I was working with my associate, Lori; however, I was inquiring about a product that was more in the scope of Tracy. Lori attempted to engage Tracy's knowledge and not only did Tracy disrespect Lori, she disregarded me as a customer of Saks. I wanted a particular Kilian fragrance and Tracy did confirm that the one I wanted had been discontinued to Lori. I then addressed Tracy inquiring if there was one similar to my original inquiry. Tracy said yes and proceeded to walk in the direction of the Kilian counter. She then abruptly turned around and said "you all can go over there and find it." To be clear, she was not working with anyone at that time, so we were not keeping her from another customer and after saying her last comment, she went right back to looking on her phone. She was totally dismissive to me and had it not been for Lori standing there, I would have let Tracy know in that moment how ridiculous behavior was. As a long time customer of Saks, I know that your associates are not trained to behave in such a manner. Makes me wonder if I was Caucasian if she would have reacted differently. There are far too many options of where I can spend my money that sell the same items, if this behavior is acceptable then maybe I need to go elsewhere. This interaction reduced my rating; however, please know my associate Lori is a 5 star and beyond.

One of the MOST PLEASANT experiences I've had in my 50 years…read more.. Shannon was Absolutely Amazing...! There aren't enough words to describe her professionalism, knowledge and willingness to help... Massive in store selection this is definitely my new go to spot!!

Every two or three years, I make my husband buy some new clothes. Since he is a big and tall man,…read morewe always head to DXL. The sales people are always very helpful and will steer you in the right direction. They have everything for the large man. Suits, t-shirts, any type of shirt you want. Shoes, pajamas and even Cardinal gear. The sale racks are in the back of the store. Why just four stars? Because they don't sell women's clothing. It is a great store, though, for big men. Would I come back here? Yes, when it's time to buy new clothes for him.

Sad to see these negative reviews! Forty Elephants is the best & the store owner Ali is very…read moreknowledgeable, personable, and helpful. The great thing about this store is that you're almost always guaranteed to find a completely different selection of items each time you go. There's a mix of vintage & modern items. I've found many luxury items for amazing prices! I've gotten LoveShackFancy pieces for under $100, a Fendi oyster bag for under $400 (in amazing condition), and so so much more. Not to mention sellers often put their items on sale so you're getting an even better deal!

Such a cool clean organized vision, creative fun owners and a great selection.. want to try on…read morejordache, Lee again? Get a Gucci purse... omg great event for Yelpers tonight. Thank for including me! The color matching was a nice touch and as always thanks to all the organizers. I bought an amazing purse strap love love I'll be back for more!

The girl was so helpful her for me and my mom shopping. Me and her don't shop much for ourselves…read morebut she helped with deals and information and ordering bra to the house we liked. Some things had great deals and some pricey but great for bigger women to shop there in style.

Super bummed this is my third time coming to get Christmas gifts and unfortunately they have been…read moreclosed both times. They do offer a lot in the store and when you do, they are very friendly and help you out with a lot but I wish they had more hours as I am only able to come on Sundays.

Absolutely love Lilly and have been buying it for years! Unfortunately, I avoid going into this…read morestore. You're watched like a hawk from the moment you walk in and asked if you need help 1/2 a dozen times .... and not in a helpful way. I finally am writing a review as I always want to give the store the benefit to prove themselves, however it is a reoccurring theme. Do better.

First time shopping at this establishment for a dress for my son's upcoming wedding. I had ordered…read moredresses on-line but had to return/exchange. The ladies were very helpful and honest. Best shopping experience ever!!

very good quality of clothes and helpful staff. I shop Chico's for most of my clothes. They are…read morealways willing to help you find items in your size at other stores I also appreciate that they point out jewelry to go with your purchases.

Melzie at Chico's in the Galleria was very friendly and helpful today. She made my shopping…read moreexperience very pleasant. It's nice to see people who are actually enjoying their work and going the extra mile with customers.

I was told we needed to make an appointment so that we would get a personal consultant. I went on…read moretwo different days with my three daughters (1 one day and 2 the other day). Neither day did we have one person helping us. The first day, I ask the manager who our consultant was bc the girl we were "assigned to" wasn't helping us at all. The manager stepped in and helped some until another consultant step in later. The second day, "our consultant" seemed to be helping at least 4-5 girls and we only checked on very minimally of those girls. The whole experience was overwhelming because without some guidance, you don't know where to look for dresses that have the features you want, in the size you need. Another thing was most of the dresses without bling were smalls so for a girl that even was a little bigger, you couldn't get a feel of what the dresses looked like.

Supper friendly staff, very welcoming as soon as I walked in. I needed some last minute alterations…read moreand they took care of me immediately. I can't stress enough how amazing my experience was.