It's been 11 years since, I was First to Review and I still love this store…read more OMG! I can never walk out of here without buying several shirts and perhaps a pair of slacks. My most recent visit, I lucked out because one of my favorite shirts was on sale. I went a little crazy and bought it in three different colors. The pricing here is very budget friendly. The service is always great here. They're attentive and friendly. I giggled as I read my old review before writing this new one. Again, I talked about my dog and showed pictures to the sales associate. No frisbee this time, but I like chatting with dog lovers. I'll use the same closing as I did last time, "This is the perfect factory store for the man who wants a preppy or classic look." Also, those who still have to dress professionally for their jobs.

Thank you so much to Bob for helping me find clothes for my conference! I loved your input and your…read moresupport while trying on different look. I also loved how the younger / newer staff members who were less experienced dressing women wanted to learn and observe how Bob helped me. You guys are awesome, thank you!

7/15/25 at roughly 6:50pm. I walked around the women's side of the store. I picked up a few pieces…read more There was 1 store clerk at the desk and he never said hello, can I help you?, or goodbye. I probably wouldn't return.

Stopped in to the Lucky Brand location in Chesterfield, MO. Store was clean, well-stocked, and…read moremerchandised very well. Tyler, (the store manager) was helpful and attentive without being hovering. We made our selections. Checked out quickly with friendly conversation and were on our way.

These outlets are pretty nice. There's a good combination of high-end, mid-level and budget…read morefriendly stores. There's something here for everyone. Also, it's very spacious and a great way to get your steps in! I make it a goal to visit these shops every year on my birthday which happens to fall in December. Word to the wise: if you want to avoid crowds, it's best to go early and maybe even on a weekday. Most of the stores have really great prices and also some unique finds. However sometimes when the stores get super crowded and the checkout line is wrapped literally around the store, it becomes challenging to see the full scope of everything that is on display. Recently I went on a Saturday afternoon and walked out of two really popular stores simply because they were way too crowded and the long lines were a deterrent. Says a lot about the stores though. People saw some really great deals and were willing to go the distance for them. If you enjoy shopping and the great outdoors, this is the place for you. I am only giving 4 stars because there were a few outlet stores that I would've liked to had seen moved to this location after the Taubman Outlets closed, which wasn't too far away. Having those extra stores there would've really set this place off for me, as being one of the best local hot spots!

While I used to come here often when my kids were younger because they had so many stores, I don't…read morecome as much. They still have a great selection of stores and I shop at about 3 frequently. They have a small food court and some pop up stands like snow cones, popcorn with lemonade and my favorite funnel cake. I never have a bad experience and they seem to have what I need at all stores.

Walked in no one said hello or anything. Employees were talking to each other the whole time.read more

I have to confess, I'm not a big fan of shopping in general and for the most part think outlet…read moremalls are a farce. Having said that, I like the clothes at Eddie Bauer but find them often over priced. The discounts here really are worth shopping this outlet. The clothes seem to be the same sold at the galleria and at a price point I can stand. The staff here is very helpful as well. Be aware that you can't go here with a specific item in mind, the inventory is very off season and you need to be open minded about what you might find.

The door was closed and locked and there was not estimated time of arrival. I ordered what I needed…read moreonline.

I went here to replace a pair of Oakley sunglasses I had that broke. This store, perhaps not…read moresurprisingly, had a better selection of Oakley sunglasses than any of the other places I had been in the area. They also had other Oakley products including clothing and luggage/backpacks. In examining their extensive selection, I was able to come up with a better idea of what I wanted. Their sales staff did a great job of explaining the different lenses and told me that if they didnt have want I wanted on the shelf, they could customize a pair of sunglasses for me. This is what I ended up doing. Unfortunately, the store was missing the lenses I wanted, so the helped me place my order online. A week later, Oakley's web site still said my order was being processed; this came after the sales rep told me that ones ordered online would have free 2 day shipping. I called Oakley (the people I placed my online order with) and they explained they were missing some of the parts needed to make my sunglasses, and that it would be several weeks before they were in stock. I needed the sunglasses by a certain date, 3-4 weeks after I visited their store, so they told me they would cancel my order, refund my money, give me lenses I wanted for free in the mail, and that I could go and buy a pair at this store. What great customer service, and so generous! When I got to the store, I met the person Oakley online had talked to and was familiar with my situation. They helped me customize the pair of sunglasses I wanted with different lenses; all this cost $30 less than my online order (the lenses were not as good, but these will be my backup lenses once the others come in so I dont mind). I was able to walk out of the store with sunglasses I liked, knowing I had saved money and I was still getting the lenses I wanted for free. Overall, I found their customer service to me top notch. The employees in the store explained the different options in customizing my own sunglasses and showed me the differences between different lenses. They even had cards that they showed me to explain what different lenses do and what they look like and stuff. They really did a great job, and I applaud them for their efforts. In contrast, other sunglasses stores I went to took the attitude "this is what we have, hope you like it" and that was about it. Before I went to any store, I looked online with the intent of buying there. Having been to this store, I lost any interest in buying online, even if it meant I could save some money. This is the place you want to buy your sunglasses, I highly recommend them.

Train your employees better. Being accosted by an employee and being told my young child couldn't…read moreaccompany me in the fitting room is absolutely ludicrous. Was I supposed to leave her standing near the door with a bunch of strangers? Does that sound safe? What an idiotic proposition.

review just now…read moreNew I went in to buy one pair of jeans at the Levi outlet tonight. I got there 30 minutes before they closed. I picked out two jeans that I wanted to try on. The sales people in the store said that their dressing rooms were closed because they were closing in 30 minutes and I would have to buy whatever jeans I wanted to try on and go outside the store to the public bathroom. Try them on and then come back and return one. I did that, came back in plenty of time and when the sales person was giving me credit for the one I did not want, he returned both of them and then sold me one. Most likely so that he could get stored credit for the sale. He also failed to give me my military discount. Now I have to come all the way back in to correct it. Very poor customer service. Definitely not the value I was looking for in customer service.

Aerie is pretty much my favorite store. I love their t-shirts, sweatshirts, and sweaters. I was…read morereturning some Aerie items the other day at the outlet American Eagle store and the cashier mentioned there is now an Aerie over near the Nike store at the Premium Outlets. Great! They opened in October 2024. I was here shortly after 11 on a Sunday morning and there were only a few customers in the store and all of the salespeople were helpful. It was a pleasure to shop here compared to West County Mall where it's so crowded you can't see anything. They do not have the active wear selection that the Offline store has but they have everything else. I'll be back here again and again!

I did a return at this H&M recently. I had purchased a dress online and, in person, it was not…read moresomething I wanted to wear. The store is immaculate and all of the merchandise and displays looked great. The lady at the register who processed my return was friendly and personable. I'd definitely return to shop!