Located in West County Mall. Store did have some sales. I came in for a bra browse! Plenty of…read moreinventory, styles and colors . Pricey! Store clean and clear of clutter. Staff was limited and preoccupied. I will probably check the website and see if better sales and styles are available.

went in Saturday, June 7th around 5 pm and had the absolute worst shopping experience. I went in to…read morepick up an online order, get sized for a new bra and shop around. Not only was I not greeted but more like ignored by Lauren at the front counter. After she avoided looking up at me as I stand in front of her at the register, I went ahead and said hello and that I was there for an online order. She proceeded to let me know she'd get with me when she can that she had many things she already was doing. I let her know that's okay and began looking around. I could tell she was either having a bad day or overwhelmed (Although in the store there was maybe 3-4 people including the fitting area). Once I seen her head to the back I thought I'd be nice and head back there so she could do a measurement without having to walk to the counter and then back to the bra area. Not only did she rudely ask for my ID when I asked her to do the measurement while still holding the bag in the middle of the store she did not offer me a bag to put my online purchase in nor did she ask me to check it. Lauren conducted the measurement in the most demeaning way she had me hold the measurement tape to my bust and spin around and when I went "to fast" she yelled at me to stop. She then told me my measurements which seemed completely off because I recently lost a significant amount of weight and that was bigger then any bra size I've had since wearing a bra for 17 years . I asked her was she sure and seen her look up to make a face at her coworker at the register as if I shouldn't have questioned her. I went ahead and thanked her and did not purchase a bra there but instead went and got measured somewhere else which was 5 sizes smaller then what she told me and bought a bra on torrids website. If I shop with torrid ever again it will not be at this location, which is disappointing because It's the closest and I have shopped here for years at this location. I've had many encounters with Lauren, she is never welcoming or nice but today she was plain rude and disrespectful.

We went to the Frontenac store on Sun Nov 26, 2017.. 5+ STARS! Thank You so much for the excellent…read moreservice. Staff very informative, helpful and friendly.

I attended the Tower Grove Pride 2022 and purchased a hoodie and a tee from the woke brand today…read more When I got home, I realized that I had the hoodie, but not the tee. I reached out to the main office in the Galleria to tell them what happened. I was told that they would reach out to the owner and call me right back. I didn't know if or when I would get that call back. In less than 5 minutes, I received a call to confirm the details. I informed the caller what I had purchased and the size. With no issues at all, I was told that the tee was still back at the pop-up. I received a genuine apology and was informed that the tee would be at the pop up. I went back to the festival to pick up my tee without incident. I appreciate an honest business. That means so much to me as a consumer. The Woke Brand has definitely gained a customer. I love the honesty and work ethic that I experienced. Please go patronize this business. An honest BLACK business owner!!!

Horrible customer service, and treatment of their staff. Manager spoke to a trainee in very…read moreunprofessional tone, insulted me while at the register instructing the trainee to "control the customer" as if I weren't standing there showing them the patches I wanted prices on. To add fuel to the fire the "fake 50%" off sale was a scam! Drove all the way from Illinois to be disrespected. Was a repeat customer no longer will be!

My favorite store to browse , shop and buy quality clothes, shoes and accessories. Store always…read moreclean and clear of clutter. Well lit. Prices varies. I usually shop online for better deals, but in store usually will honor the deals as well. Fitting rooms available to try on clothes. Staff is always friendly and helpful.

Super nice store. Staff were incredibly friendly, such great selection (it's a women's store, I was…read morejust tagging along) and everything seems to be decently priced & high-quality. Only negative was lots of water damage on the ceilings-- an eyesore along with a potential health risk. Fix that and I would give this place 5 stars.

Nordstrom Rack is a great place to stop while out shopping. Items in the store can have…read moresignificant savings off of list prices. Jewelry is always a fun place to begin. I have purchased several pairs of Kate Spade, Kendra Scott, and Nadri earrings at the Rack. Some of my favorite finds have been Jack Roger and Cole Haan shoes. Makeup deals are worth a look through. I have found Smashbox, Urban Decay, and Laura Mercier Makeup and great prices at this location. Other stand outs are athletic wear, housewares, and purses. The Nordstrom Rack Website is great. Website purchases can be returned to this store. The check out process can take longer than the hunt to find an item. Several times I have run in to buy a present, jumped in line...only to wait and wait. The registers themselves don't seem to be the fastest, and always seem to be causing stress to the employees.

Nordstrom's around the country, and the Rack outlets have always seemed a bastion of looking well…read moredressed. I have found the Rack stores locally to be more in line with clothes for a labor gang or a shift at the auto salvage yard. Very disappointing...

I'm a fan - when there's a sale. Otherwise, I'm a cheapskate when it comes to clothes. They have…read morea great selection of clothes that I can wear to work and quite a few items that would be cute enough to wear out as well. I always feel like I have plenty of work clothes but nothing I can wear out to dinner with friends or something. It's nice when I can find an outfit that can do both - especially if I have to go from work to play with no time to stop at home. This past weekend they had an extra 30% off clearance and an extra 30% on top of that for friends and family weekend. Keep a look out for those deals! I got a dress that I can wear to an upcoming wedding, two tanks/shells, and a sweater with tax for less than $60. Woot! The staff is very friendly and helpful...though the girl in the dressing room kept calling all the ladies "hun". I didn't mind, but I'm 25. She was probably around the same age, maybe a little younger, and I can't imagine some of the older ladies being cool with that. Probably a retail sales mistakes...

Just had my first experience with the loft and I absolutely loved it! I went in looking for a dress…read moreand took a few back to the dressing room, as I was trying them on one of the ladies that works there (Beth) told me they had the same styles in petites that would fit my 5'1'' frame much better. Beth went into the back and brought me several dresses to try on and was so helpful in helping me pick out which was best for the occasion.

I was so used to Nordstrom at the Galleria that I actually dreaded coming here. I had an online…read morereturn to make. I ordered boots in 8.5 and I was sent an 8. I walked up to the cash register where there were 5 people standing around, but I think they just had a quick meeting and then quickly dispersed as I reached the counter. A woman greeted me and helped me with the return right away. She was almost finished when I told her what had happened. She quickly changed her demeanor, I assume she was on auto-pilot, but my one-off threw her off. She was appreciative of me sharing the information and even took it a step further to write down my order number. I didn't want these to be bought by someone else who gets disappointed by the factory mess up. She finished and wished me a great rest of my day.

I know Nordstrom is in a state of transition right now, but in the state of online shopping, post…read morecovid, and big changes for this company, it was a really lovely spot to do some holiday shopping at. I've been coming to Nordstrom since high school, and I've always loved how much of a variety of items they have. They have the ability to reach a variety of customers and offering a variety of items at different price ranges. They really have it all- shoes, jewelry, bags, activewear, formal, kids, designer, beauty. They had some great deals happening and it was very clean. Staff was helpful and pleasant. I love the ebar and grabbing coffee there. I always have a good experience!

I go to browse at Old Navy but that never seems to be the case because I always find something or a…read morefew things at an extremely low price that I feel like I am losing money if I didn't buy it. That's girl math for you. What I love, other than the great deals are their work pants. There was only one brand who made work pants that fit me well, are comfortable but can be pricey. As recently as last year, I have found that Old Navy makes great work pants. The stretchy, comfortable types that feel like leggings but are loose enough to pass as real work pants. I love them and I have found them in my size at this very store. I even found a few at a really good deal (less than $10)! Not only that but Old Navy have upped their game in the athletic wear department. On my recent trip there, I found several leggings and workout top that looked and feels excellent. It is now a usual stop to peruse their athletic wear whenever I am in store. Checkout counter moves fairly quickly here. I haven't had to wait longer than maybe 5 minutes. Other associates are very helpful as well. I can't really complain! Great deals, nice people, this is definitely my go-to for bargain shopping.

Placed an order online because this was the only location that has all my items available in 1…read morestore. It was pretty quick that I received a notification that my items were ready for pickup. Parking lot is huge as it is connected with other businesses. The entrance to enter Old Navy was a little weird as in the doors. I made my way in and it looks like any other Old Navy store. Huge with lots of items. I went to the checkout to pick up my Mobil order and it was quick and smooth. Cashier was nice and had no issues I used my old navy cash to benefit from the savings to get a better deal. I would return to this location if the one closer to me doesn't have what I need available.

Located in West County Mall. Well lit, spacious store. Very cluttered. Plenty of traffic. Good…read moresales going on right now but pretty pricey . Two part store, bigger than I expected. Perfume, pj's, apparel, accessories. Staff friendly.

Aerie & American Eagle have recently been remodeled and the stores look modern and fresh. I'm a big…read morefan of Aerie. Their tops and leggings are so soft and comfortable!

It's nice to walk into a place that's clean, well stocked, nicely set up, and gives great haircuts…read more The staff is friendly and really knows their stuff. My go to shop from here on in.

The path of life leads through many changes, and mine includes a changing cast of hair-cutting…read moreprofessionals. So it seemed a perfect birthday quest to search for a new barber, one specializing in beards. That's how I ended up at Dapper Gents, at the beginning of its second week of beard trims following Covid-19 restrictions. Those who have seen my old "Suburbanite in STL" list may remember how important parking and approach are to me. If you have similar concerns, then you may like to know that street parking is not too difficult. In the canyon of Washington Avenue, my "ParkLouie" app was rather slow, so I fed my charge card into the parking meter, no problem. And, if you're looking for the correct entry to Dapper Gents among the multiple doors of 1000 Washington, you go toward the entry "east" and middle of the block, not the one near the cigar place "west" at the corner of 11th St. Michael A. did a great job! Friendly, attentive to direction, fade cut (and beard trim) in the top tier of all cuts ever. Covid-19 concerns? All staff and clients wore masks, mine removed only for the beard trim. When the cut was complete, I was offered a drink from the cooler, and chose a Fitz's Diet Cream Soda. Thanks, Dapper Gents, and Happy BD to me.