I went in on impulse and walked out with 2 pairs of shoes. Buy one get one half off, but no returns. The staff member was nice and reminded me about the bogo deal when I was about to buy only one pair. Bogo sales are final, but he provided a gift receipt when I told him the shoes were for someone else who doesn't make it out there too often. The person loves the shoes, but due to a foot issue, they were a little tight on her, so she actually came to the store and moved up a size (and had to pivot to different colors) on her subsequent visit. I'm so glad the employee offered the gift receipt. Had he not, we'd be stuck with some shoes that couldn't be worn and we'd be reluctant to try the Merrell Outlet again. Now we're fans! read more