This shoe warehouse has something for everyone. If you need dressy or casual, they have styles and…read moresizes for everyone. They seem to have what we need and they offer ship to store or your home. Prices are reasonable and they have a free rewards program for more deals.

Super nice DSW location. The perfect place to buy shoes. Yes, it's pretty pricey, but the place is…read moregigantic. So many options and brands for your shoe-fitting needs! The staff were super friendly and the restrooms were clean as well.

I hadn't been to Fleet Feet in years! I was shopping with one of my (adult) daughters and she…read moreneeded a new pair of athletic shoes so we came here. I don't remember the name of the gal who helped us, but she was great! She was very knowledgeable about the various brands/styles they carried. She was also friendly and personable. My daughter was asked to do something on two pieces of equipment (for lack of a better word). This gave the staff member information that helped her narrow down what shoes would be best for my daughter. There had already been questions asked about what the shoes would be used for, etc. A few different brands and sizes were brought out and tried on and walked around in. Pros and cons were discussed and a shoe was chosen. A lot happened while we were there, but it didn't take a long time and things kept moving. We were never sitting there waiting for long periods of time. I've been to buy athletic shoes at another well known store and the process takes entirely too long. I'll try Fleet Feet next time!

Great service, and attention to detail. They perform a gait test to analyze your walking pattern…read moreand sell insoles that are fitted for your needs. The staff is also extremely friendly and helpful. Shout out to Travis!

Sass Shoes are made in the U.S. We have been buying them for years! They are very well made and…read morelast for years. These are the most comfortable shoes with good support that we have found. Yes, they are expensive, but we go on our birthday month and get $20 discount. And did I tell you they are made in the U.S. Finding anything made in the U.S. is difficult. We are done buying shoes from foreign countries! Yes, they are still open! Their current address is 12593 Olive Blvd., St. Louis MO 63141

I have been wearing SAS shoes for the past 10 years. I work in the QSR industry and on my feet…read more10-12 hours a day. Very comfortable and well worth the money.

My old Merrill's were ready to be replaced so I hopped on over to the Merrill Outlet. They have a…read moregreat selection and get ready for this, associates that actually know what they're talking about. Dan and the tall bald guy with the tats couldn't have been friendlier or more helpful. The product makes you want to come back, their associates make you want to come back to this store. Well done!

I went in on impulse and walked out with 2 pairs of shoes. Buy one get one half off, but no…read morereturns. The staff member was nice and reminded me about the bogo deal when I was about to buy only one pair. Bogo sales are final, but he provided a gift receipt when I told him the shoes were for someone else who doesn't make it out there too often. The person loves the shoes, but due to a foot issue, they were a little tight on her, so she actually came to the store and moved up a size (and had to pivot to different colors) on her subsequent visit. I'm so glad the employee offered the gift receipt. Had he not, we'd be stuck with some shoes that couldn't be worn and we'd be reluctant to try the Merrell Outlet again. Now we're fans!

My daughter bought the wrong size birkenstocks online through journeys. They have in store…read morereturn/exchange. I thought this would be a hassle but To journeys corporate-here is a good review of your galleria store. I am a crabby 45 year old dentist. Exchanging shoes on a Friday night w my kids is not something I was looking forward to. Instead-it was quick and easy and here is what a customer wants to see when he turns the corner in to your store- a smiling employee standing on station (just inside store) waiting to receive customers-making eye contact,being personable and well spoken- that is exactly what quortney did(sorry I prob goofed name but prob 28 year old African American w piercings) I was crabby going in but she made it impossible to stay that way, made the exchange very quick and easy and no hassle. She engaged my kids and talked about music and about t shirts in store which we ended up buying two of. The store was clean and nobody was texting on their phone or doing anything other than engaging customers or cleaning the store while we were in there. I did not receive any compensation or even tell them I would write this but as a business owner-I appreciate employees doing what you train and hope for-giving positive customer experiences bc it is hard to find good people these days. Give your galleria store kudos,lunch or a bonus because they represent your brand well Again-I only wrote this bc I was impressed-they didn't do or give me anything- Chris Parks

Love this store. Everyone I've interacted with here has been super helpful, patient and friendly…read more One of my daughter's shoes dropped a zipper pull, I brought it in and they switched it out on the spot. Fantastic service! Also a pus that I love the styles they carry.

I love Cole Haan shoes and this store to me is what the shoe departments at Neiman - Marcus and…read moreNordstrom are to most women. I can find every type of shoe I need and want here. I can even find shoes that I didn't even know I needed and wanted here. The selection is so vast, I can not figure out why anyone would buy their CH at a department store of other specialty shoe store when you a direct source right here. In addition to great shoes and boots, they have messenger bags, duffel's, belts, socks and shoe laces. Selling shoe laces is a big point for me. Have you noticed how some shoe stores sell you a pair of shoes with laces and when you want an extra pair of laces, they tell you they don't sell laces. Not here, they've got'em and they have them in a variety of colors to match your shoes. Prices may be higher then your typical "shoe store", but you are getting what you pay for and that is a classic well made product. My Cole Haan shoes seem to last for ever and I am hard on shoes. I watch for sales and periodically treat myself to a full priced pair, when I just can not resist the temptation. Which may be very soon, since I found a pair that are screaming, "buy me, buy me". Dorothy had her "Ruby Slippers", so why shouldn't Steven B have his "Orange Loafers". Orange is my signature color. The entire sales staff is friendly, knowledgeable and professional. I'd be hard pressed to pick a favorite.

Since the closure of the Magnificent Mile Cole Haan, I decided to take advantage of my time in St…read more Louis to do a little bit of retail therapy at this location. The merchandising is always top-notch and the service is excellent. I tried on a couple of styles and ultimately went with a silver, pointed toed loafer, a perfect transition item for fall. I could tell that the store was a little bit short staffed, as there was only one person bringing out the shoes and ringing up customer, but that hiccup aside, I couldn't have asked for a better experience. I also learned that there will be a Cole Haan coming to Chicago...likely in 2018...to replace the Mag Mile location that closed for remodeling earlier this year. Worth the wait!

Had a lift put in my left heal of my work boots. Really nice work, good price , and ready when…read morepromised. I will go back gladly.

It's a challenge to find a shoe repair shop these days. I'm an era of fast fashion, things are no…read morelonger made to stand the test of time. They are meant to be replaced after they get a few miles on them. I broke a heel on a pair of boots I'd only had for a year or so. They definitely had more life to live. I stopped into Aaron's shoe repair hoping to having my boot repaired. The turn around time is about a week. And I got my boots back better than new. The heel had been replaced and the scuff on the fire engine red heel had been touched up as well. I'm looking forward to wearing them again soon! Just a side note, I will be bringing my Birkenstocks in the spring. To re-sole them is approximately $70 which is half the price of a new pair.

I was searching online for a certain shoe which they had at Shoe Carnival at this location. Their…read moredoor says they beat prices which means they price match. Unfortunately they don't price match with everyone, only a certain list of store. I ended up buying the shoes online at Journey's because it was cheaper. With that being said, this store was much better than I expected. Very clean and organized. Nice variety of shoes for everyone in the family. Prices weren't bad but in my situation, I found a better deal elsewhere. Customer service was great. The guy was nice and very helpful. I'd come back again.

Subject: Poor Customer Service Experience - Shoe Carnival Bridgeton (#0618)…read more To whom it may concern, I am writing to express my disappointment regarding the customer service I received today at the Bridgeton Shoe Carnival location (#0618). Since I was already in the area, I decided to stop in after receiving a "BOGO" promotional text earlier in the day. I had recently purchased a pair of shoes on Tuesday for my daughter, who works 12-hour NICU shifts in Dallas, and thought this would be a good opportunity to take advantage of the promotion for an additional pair. I had the shoes and receipt in my vehicle and brought both in with me. Upon entering, I received minimal acknowledgment from the two cashiers at the counter--one of whom identified herself as a manager. I explained that I wanted to utilize the BOGO promotion with my previous purchase. After reviewing my receipt, the manager stated that because my purchase was made on Tuesday and the sale "started on Thursday," I could not apply the promotion. I asked for clarification, as the explanation didn't logically connect to the policy. When I suggested simply returning the shoes and repurchasing them in the same transaction to legitimately qualify for the BOGO--a standard practice in retail--I was told this would be "like stealing." That statement was inaccurate, unprofessional, and frankly, insulting. I asked again about processing a return and repurchase, and was instead told that I could return the shoes, but would need to drive 15-20 minutes to the St. Charles location to buy them again (if available) and use the promotion there. At that point, it became clear that the associate was unwilling to provide basic customer service or a reasonable solution. Her demeanor throughout the interaction felt dismissive, as if she was more interested in posturing for the other employee than assisting a customer. There were no other customers in the store, so this was not a situation of limited time or overwhelming foot traffic. For reference, the name on my return receipt is Carleigh (last name omitted), and the processed return amount was $70.15. This experience resulted in the loss of not only this sale, but the additional purchases I intended to make today--and likely any future purchases I would have made with Shoe Carnival. I have no issue taking my business to competitors such as DSW in Brentwood, where customer service consistently meets basic expectations. I strongly encourage management and corporate to review the service standards at this location. Customers deserve respect, accurate information, and professionalism--none of which I received today. Shoe Carnival, if you cannot appreciate your customers, you will eventually have to appreciate their absence. Do better.