I purchase shoes from the Marmi in Ladue and also online. Ellen, the store manager, is knowledgable about the company's inventory, professional, friendly, and eager to help. After quarantine, I cleared my closet of all uncomfortable shoes and was in need of replacements from everyday to dress. Ellen listened to my needs, and ordered several pairs of shoes to be sent to my house. I tried them on with specific outfits and walked around to make sure the fit was right. Returns are easy as long as shoes have not been worn outside. It is increasingly difficult for me to find comfortable, attractive shoes. However the brands that Marmi sells fit me well and as a bonus, are reasonably priced. I wore a brand new pair of beautiful heels to a wedding recently and was comfortable for the entire 6 hours, including 2 hours on the dance floor. I highly recommend Marmi for selection, expertise, and customer service! read more