I was just there for my birthday yesterday, and the stylist, Sydney R., helped me customize a necklace and a ring. I haven't received customer service like hers in a very long time. Not only was she helpful and knowledgeable, but she was also incredibly friendly and patient with me. She helped me leave with beautiful pieces of jewelry and made my birthday so special. Thank you, Sydney, for such an amazing experience! read more

Stopped in for my discounted item. They always greet you with a smile and let you know any specials, then they let you shop. I always do a couple of rounds through the store before making up my mind. It is crazy busy on a Saturday, but they are pro's at handling everyone. I got a necklace and I love it, plus I got a discount! read more

Kendra Scott - Counter background - Jewelry Near Me - Frontenac, Missouri

What a lovely little jewelry store. They have a great selection of costume or fine jewelry. If it is your birthday month, you get an added bonus of 50% off one item of custom jewelry which makes it a great deal and a wonderful birthday gift for yourself. I looked online and found a ring that I really liked and had a matching necklace. I was so happy when I got here that they had the ring in my size. I also ordered the necklace online. The girls in the store are always happy to help. If you don't see what you're looking for in the store, but saw it online, make sure that you ask them because most likely they have it in back. This has happened to me a couple of times. They also have customize jewelry that they can engrave for you right there. There are always several sales associates there to help you. read more

Kendra Scott - Jewelry Near Me - Frontenac, Missouri

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My friend was selected for a birthday color bar party and so I went! I had never been to a Kendra Scott store before, but have interacted with a number of people who have spoken very highly of them. So, I didn't know what to expect and I had never heard of a color bar! The party was from 10-11am and it was pretty cool! They had champagne and snacks for us. I think the sales they gave us were store wide and not solely for the birthday party, but it was still nice. 30% off the whole store, then select tables were 25% off. I also heard that for your birthday you get 50% off one item. I'm sure there are exclusions. ALL the women that worked at this Frontenac location were super friendly and helpful! I think the service is what really took the cake for this experience. They aren't pushy for sales, but more inviting and getting to know a little bit about you on a personal level verses the regular "this is our sales pitch, lemme know if you need help" schpeal. Nice work ladies! read more

Bought my mom a pair earrings!! The lady and the other lady as well were so sweet and weren't so pushy on anything they were super nice and explaining things so well! It was my first time def wouldn't be my last ! Very clean store and good staff def recommend!!! read more

Kendra Scott - earrings bought my mom! - Jewelry Near Me - Frontenac, Missouri

I had a birthday coupon (good only in store) burning a hole in my pocket, so I decided to check out an actual real life store! Everyone was so nice and and super helpful. I got to have some fun at the Color Bar to create something just for me. I love my big KS earrings and chunky necklace, so I opted for an "everyday" piece. You choose your style, metal, and stones. I chose the Elisa necklace in rose gold with a London blue stone. I. Love. It. I think they have created monster...I can't wait to go back. read more

Kendra Scott - Elisa necklace in rose gold with a London blue stone. - Jewelry Near Me - Frontenac, Missouri

3.5 Stars I find this location to be smaller than other Kendra Scott stores, but it gets the job done. I think it is helpful to familiarize yourself with Kendra Scott before visiting the store. Since not all styles and combinations are displayed, you might miss some options by just browsing the store. Most bracelets, necklaces, and earrings come in a variety of options. Choose silver or gold and then choose your color or gem stone. They're not exactly customizable, but they offer a variety of options from dainty and classic to statement pieces. The prices range from around $50 to several hundred dollars. There is literally something for everyone. Best of all, shop during your birthday month and receive 50% off of one item! read more

Kendra Scott - Jewelry Near Me - Frontenac, Missouri

I came here not knowing that Kendra Scott offers a 50% off discount on one item during one's birthday month. It was as easy as showing the cashier my ID and the discount was applied. I did get on their mailing list, so I am now apprised of the special offers/promotions. When I stopped in this location was pretty crowded but it was still a fun browsing environment. The prices are reasonable, considering these are mainly 'fun' jewelry items and not investment pieces. I walked out with two pairs of earrings that will help upgrade my everyday fall looks. Definitely a fan of this location for its friendly service and laid-back environment. read more

Kendra Scott - Two new pairs of earrings. One was 50% off - Jewelry Near Me - Frontenac, Missouri

Okay ... I want to give this place five stars. I love the jewelry, but the perfume smell is sooo offensive and just too much. This location is smaller than others but happy we have one in STL. read more

The store was set up really organized and the products were displayed really nicely throughout the store. The staff was really helpful and was able to place an order for anything that may not have been in the store on display at that time. There was plenty of hand sanitizer throughout the store to use and the staff encouraged hand sanitizing before trying anything on. Good selection of products for whatever you are looking for. read more

Poor customer service. Online order didn't include all items but invoice indicated all ordered items were included. Spent lots of time calling and emailing and only got a response after I indicated reporting to credit card company. Then had to bounce back and forth with emails to repeatedly confirm I wanted the item????? Why wouldn't I , as I ordered and paid for it. The kicker was the arrogant attitude that they were doing me a favor by overnighting it and waiving shipping??? When I suggested a gift card to compensate me for my time they said they do t compensate for this type of mistake but offered me a 15% off code, which is laughable as my items, which were ordered on cyber Monday were 20% off anyway!!!! Their product is cute, but cheaply made and overpriced. I've run my course with this fad and am encouraging others to vote with their feet and shop for costume jewelry elsewhere. read more

The customer service is AMAZING! The manager went above and beyond to find the earrings I wanted for my wedding. She literally called all over the country to find them! Once she did, they showed up at my doorstep 3 business days later. I can't wait to visit this place again!! read more

Fantastic customer service. This was our third visit to the store. The first two were purchases, the third was a customer service request. The staff exceeded our expectations by a mile. read more

I came here a little after my birthday to take advantage of their 50% off one item birthday promo. Although I was a few days late, the sales associate on the phone gracefully stated they will still allow me to use my birthday discount. I came in later that day and a different lady assisted me in finding a necklace. She seemed to be in a slightly irritated mood but was definitely putting effort into helping me find something. I worked retail for about 5 years so I have reservations about harshly judging a place/person based on a 5 minute interaction, but in efforts to provide full-disclosure of my experience, there was definitely a sense of some snootiness in the store, which is my ultimate retail pet peeve. The store was also organized in an appealing, but disorienting manner as like things are not displayed together so if I liked a style I had to go around each part of the store to find different color options; they pretty much have every style in every color except for certain exclusive styles from the new collection. This made the experience a little overwhelming and definitely makes you rely on the employees for guidance. Overall, it was a good experience and i love my necklace! Can't beat half off:). read more

The sales associates at this location are very helpful and friendly. They will customize your jewelry by use of the Color Bar. There is a large selection to choose from. Kendra Scott is very charitable. read more