Love the store and the ladies who work there. Very patient and really listened. Great selection and great experience!

Read if you're thinking of going here! Rude rude lady. Came here on vacation to try and find a gown for my friend and this lady (who I later find out was part owner) was not helpful. Her tone was very rude from the beginning. During the time my friend was looking at dresses, she tells her, "don't stretch the dress out." My friend was literally just holding the dress open to see how wide it was, like any normal person. As soon as my friend finished trying on a dress and decided she didn't want it, we came to the lobby to discuss where we were about to go next, and the lady comes right behind us telling us we're about to close so y'all need to leave (not in a nice or professional manner). My friend asked, "y'all close at 5 right?" The lady responds back to us by saying we operate by appt only, y'all need to leave. So now that she is giving us straight attitude. I told her to give us a second. She repeated herself again, and tells us "goodbye" in like a leave tone of voice. So they literally kicked us out to the curb. We were standing there for 1 minute when she was trying to tell us to leave. Like you can't stand in a store for a few minutes. Mind you, there was no one else there, so we weren't tying her time up or anything. I would go somewhere else for your dresses. Plus she made it super clear, they don't do alterations. She has no idea where they do alterations. She has no idea where a mall is. So yes. Stay away from here. Horrible service. Wish I could tell your her name, but she refused to answer. As I'm writing this outside (because we were waiting on our Uber), a different lady comes out and asks me if I want a business card. I said sure. She was very confrontational. I asked her if the lady inside that kicked us out was the owner. She said they both are. So I was like well y'all have a funny of treating your customers. I told her the lady informed us that this was by appointment only a store, and that we were not aware of that. But nothing on their website says by appointment only. She said, "we prefer by appt only," so I said well that's different than kicking your customer out (after your let them look for a dress) and tell your customers that your by appt only... not preferably. I told her we're from out of town and just needed find a dress last minute so we did not know that, and that's no reason to treat your customers like that. She goes on to continue arguing with me and tell me, "well the other out of town people seem to know." You see where I'm going with this?? Like who argues with there customer and talks disrespectful to them? No business I go to. I wasn't going to stand there and argue with this rude person any longer, who was clearly not apologetic for the way her business partner treated us, so I tried waking away. She kept trying to argue as I was leaving and I told her to shut up. So she walked out of her business, propped the door, and began following me like she was going to fight me. I continued to walk away with my other friends as she was threatening me. I had to tell her I was going to call the cops, and she finally backed off. This is the worst experience I've ever had. A business owner verbally disrespectful, excusing her behavior instead of apologizing for it, and then following me out on the street to fight? If that isn't enough to steer you away from here, then good luck. You'll be in for a real... experience. read more

Calla Lily Formals - Formal Wear Near Me - St. Louis, Missouri

The dresses are beautiful but the service was not good. We walked in with 5 girls looking for prom dresses, almost $3000 worth of merchandise could have been purchased, and they immediately turned us away. There were only 3 dressing rooms and were all filled at the time. We had not booked an appointment because it didn't seem to be required. One lady came up to us and said that the shop couldn't handle us and just stared at us after. We were expecting to hear an alternative from her, maybe another time we could come in or how long it would be if we waited. She then walked away and we decided to leave. I would not recommend going. If you do, book an appointment or be prepared to be sent away. read more

This place is amazing. The owner of this store is incredible. She was knowledgeable and experienced. We had the best service I have ever received shopping for a formal. This shop was clean well organized and has stunning inventory. I will be recommending this store to everyone in the market for a formal. We had a great experience. read more

Mariama & her mother were amazing!! We got there on Sunday at open & found a couple options for prom in no time. We did not have appointment but very busy when we left.. I highly suggest an appointment. We did waok out with a dress & even # to get alterations!! i highly recommend!! No pressure sales & lots of suggestions. We will be back. read more

Amazing experience shopping for a prom dress. We have spent many years going to multiple stores to find the dress. For senior prom, we decided to try a boutique experience. Booked an appointment online. Parking was easy. We were asked some questions. We showed a few pictures. The first dress that was suggested was the dress we purchased after trying on multiple. They are just very good at their business. We saved so much time and stress. The pricing is very fair and they stay within your given budget. Do not waste your time. Head straight there and support local. read more

What an awesome place! My wife and daughter have been looking for a prom dress for weeks in Nashville with no luck. We happened to find this place when we were in St. Louis and hit the jackpot! They had a huge selection and the staff was extremely professional and friendly. They patiently endured numerous fittings and were so helpful throughout the entire process. read more

If you're as unique as I am with making an impression on myself with being different and not wanting to turn my head seeing a replica of myself...then this is the place for you. Designer high-end from special event be it church, prom, sweet whatever, or that special sexy date. Love it read more

Zero is my rating! Ruined what suppose to be a wonderful experience for my niece. We went to this boutique 10/17/13. My niece is eighteen and I'm thirty just to give u a good idea who we are. Never ever ever had anyone asked me, who is paying? "We normally do not let the girls try on the dress without the parent because....so on so on..." she said. WHAT are you serious! I'm a manager. I would want to help anyway possible to make this an exciting experience for her. I felt belittle. We found a few dresses but the women kept grabbing them out my hand. The dresses were 280 to like 300 (something like that) which isn't expensive at all. I will never recommend nor return to this boutique again. She asked us a few more times, who is paying? She kept on with this sob story on why she won't let her try on a dress. Finally my niece responded "I'm responsible for myself. I'm paying for my own dress. I make my own decisions. Do we have to pay for the dress just to try it on?" Then we made our exit no need to spend money where they can not appreciate our business. I can't believe the way she treated us. And I will tell everyone that's willing to listen. REMIND ME OF THE MOVIE "Pretty Woman" read more

This store is the only place I will go in STL to find an evening gown from now on!! I went into this store very discouraged and needed a dress for the NEXT DAY! The two women in there asked me what I was looking for, got a good understanding of my taste, and then began pulling gowns left and right. They helped me into the dresses, gave me great advice, and worked endlessly to make sure I found a dress. Not only did they do all of this but the dress I wanted needed to be hemmed. WHO CAN DO THAT IN LESS THAN 24 HOURS?! These ladies can! They quickly phoned their friend who is a seamstress and she met me at the store to get started on the dress. I picked the dress up the next day and I looked absolutely fabulous!! I recommend this store to anyone in a time crunch or anyone looking for a unique or flashy dress. Thank you Calla Lilly for all of your help! You are truly the dress divas! read more