We are both here for our teeth cleaning. every 3 months. I…read morethink today is also the annual x-ray day. We both have the annual package that includes every thing and 20 pct on what isn't covered On time and glad to be here.

The most stress-free dental experience I've had in years, thanks to a wonderfully talented doctor,…read morecaring staff, and beautiful setting. Having had extensive procedures in several other parts of the country (including several crowns and an implant that were well done by my previous provider, in San Diego), I was unsure I'd find an office in Tucson that could match the level of expertise I've had elsewhere. Dr. Mitchell made that simple -- he not only has excellent depth in general and aesthetic dentistry but is also just an incredibly nice person. I'm someone who experiences major anxiety in the chair, and I've found Dr. Mitchell's easygoing demeanor a huge relief. I also appreciate that the hygienist is extremely respectful and patient-focused. For instance, I'd had my last bitewings eleven months before, and before my arrival, she had noticed that and double-checked with my insurance to ensure I was eligible, but more important, she also asked me if I would prefer to have them a little early or wait until my next visit. It's completely refreshing to have the staff ask what the patient wants, instead of trying to push services or products. Another major advantage is the office itself -- located on Grant Road (north lane, next door to Black Rock Coffee, just across the street from the Mercedes Benz dealer and slightly west of the post office), the building has ample covered parking, and the interior capitalizes perfectly on stunning views of the Catalinas, with several exam chairs facing straight out to the gorgeous scenery...just another way to feel relaxed and happy in a place dedicated to making you flash your best smile!

Wondeful experience! Te Dentist, oral surgon, hygienist and entire staff are exceptional!!read more

I'm extremely disappointed with this office, especially after seeing the positive reviews. I'm a…read moremedical provider, and my sister is an experienced registered dental hygienist (RDH), so I'm familiar with routine preventive dental care. I'm young, have no major dental concerns, and consistently get cleanings every six months. I went in expecting a routine new-patient exam and cleaning. Instead, I was told I needed deep cleanings on three full quadrants plus a localized area, which is not consistent with my periodontal measurements and overall healthy bone levels. My upper arch had probing depths of only 4 mm at most, yet deep cleaning was recommended. On the lower arch, only 2-3 teeth had 5 mm pockets, yet full-quadrant deep cleaning was recommended rather than localized treatment. I was also concerned that my insurance would likely deny much of this treatment because I did not appear to meet the criteria, potentially leaving me responsible for the full cost. I was then presented with numerous additional charges for irrigation, bacterial decontamination, local anesthetic, oral hygiene instructions, and four intraoral photographs. These fees were not clearly explained to me beforehand. My RDH sister was particularly shocked by the separate charges for local anesthetic, intraoral photos, and oral hygiene instructions. She has years of experience in dentistry and told me she has never seen these services billed separately in this manner. What concerned me most was the impression that additional services were being recommended and billed beyond what I felt was necessary. I came in for a routine cleaning and left with a long list of expensive procedures--and I wasn't even given a routine cleaning that day after I requested one after deep cleaning was advised. I was also advised to return for cleanings every three months after completing the recommended deep cleanings. After reviewing everything with my sister, who has performed countless cleanings on myself and others throughout her career, her advice was simple: do not go back to this office. Afterward, I went back and read through the reviews and was surprised to find another young patient describing an experience very similar to mine, which made me even more concerned. Based on my experience and my sister's professional perspective, I strongly recommend getting a second opinion before agreeing to extensive treatment at this office. I left feeling that the focus was more on recommending additional procedures and maximizing insurance billing than on providing the honest, appropriate preventive care I came in for.

Simply terrific! Highly recommended…read more And staff is always helpful. You might have to wait a bit, but well worth it.

I called and never received a response. Note that this chick…read morerequired a 48 hr cancellation. That's very arrogant

Had a dental emergency over the weekend. I called at 9am and got in to see these great people at…read more0930. Issue was resolved and in 2 days I'm feeling much better. Nothing worse than dental pain. Go see Jeremy. You won't regret it. The accounting and scheduling is top shelf. My last dentist couldn't keep the bills straight and didn't have the quality equipment for quickly doing crowns and X-rays like Precise Dental.

I haven't been to the dentist in years, everyone on the team is absolutely amazing and incredibly…read moresweet. Everything is so clean and organized, it reminds me of my old dentistry back home. If you don't mind a bit of a drive, I would 100% try to get an appointment here. I forgot, they helped me remove my lower permanent retainer and get a replacement retainer, it was super easy and everything was painless.

I implore anyone and everyone looking for a dentist to not use this office and I cannot emphasize…read morethat enough. They push their in-house crowns and they are very poor quality. I didn't know better at the time and my husband and I both got one on a back molar. Mine lasted two years before it cracked and my husband's 2.5 years and it cracked. Because they're under five years old, the insurance won't cover new ones. We are out thousands and thousands of dollars. When you talk to credible dentists, they say they would never put a crown of that nature on such a large molar. Porcelain only but at simply smiles they want to take as much money for themselves as possible and not give it to the lab. They also will fudge measurements to try to get deep cleanings done. Our insurance didn't agree with them and it became a whole thing with noncoverage and us owing more money than was estimated m. They started out nice to us, but once that insurance issue came, they became very mean and uncaring. Just do yourself a favor, if it sounds inexpensive and too good to be true affordable, it's because it is -- you're getting junk.

I have been seeing Dr Valencia and hygienist Tiffany for nearly a decade since I moved to Tucson…read more I have had a variety of care at the office from crown replacements to fillings, regular cleanings and night guards. No matter what the problems have been they have always been supportive in explaining how to fix it, what the realities are and what viable options exist to get longterm quality results. The front office is very efficient in check in, scheduling appointments and assisting with any financial questions. I appreciate how often they are available by phone for assistance in these matters.

I will give this dentist zero stars if I could. Had a tooth extracted few months ago because Dr…read moreCarson was not interested in doing his job and he was just looking to get as much as possible from our dental insurance for useless work. I had to see our old dentist who was late to save a tooth( tooth had bone infection that was spreading) and after taking 2 weeks of antibiotics we ended up paying $150 for X-rays that's usually covered by insurance and additional $ for the extraction of the tooth since Dr Carson's office used all the money allowed for a full mouth and panoramic X-rays for the next 3yrs and any work in a 12 months period. Maybe Bitewings X-rays will be paid next year by our insurance but not sure at the moment. It's very said that these type of dentist exists. Don't go here if you want to keep your teeth. Stay away!

When I first went to Dr Carson, I had numerous dental problems including alignment of my teeth,…read morewhich affected my bite. After a thorough evaluation, he offered me several different treatment plans to choose from and discussed them with me and answered all of my questions to help me make a choice among the plans. His office coordinates my care plan with other professionals and provides routine care such as hygiene as well. I am well into my treatment plan, the alignment of my teeth and jaw is greatly improved, Old problems have been and continue to be corrected and my general dental care is on a schedule to help maintain good dental health. His staff is excellent and pleasant to work with. I recommend him to anybody who asks me who I go to or tells me they're looking for a good dentist.

I want to give them 5/5 because they are professional, clean, kind. I also wanted to give them a…read more2/5 because 1) even though all of the assistants were kind, their job as the suction and water application is very important and can actually make or break an experience and I didn't enjoy being gagged, poked unnecessarily, and having to swallow the dirty dental water with chemical/tooth fragments in it and 2) my care plan changed mid second appointment under nitrus so they had to oxygenate me for my signature and then give me nitrus again to complete the work and the additional tooth. 3) I was never actually shown my xrays while they discussed the care plan and I think some attention to detail might have avoided the reason I am ultimately unhappy. My first visit I was told we would be working on 4 teeth and watching one, and we would be separating those into two visits. They did the bottom teeth on the first visit, where I expressed concern about my top retainer not fitting me when they do the work at the next visit. They told me not to worry and that it would be fine, just to bring the retainer so we could make sure it fit correctly. They also said they can do retainers and said they could straighten my bottom teeth for me (I have a permanent retainer there but they are only slightly crooked and I wasn't asking about that). I was in the chair probably 3.5 hours for both visits. When I showed up for the second visit - I reminded him about my retainer and that I brought it in, he said okay, no worries we will try that at the end to make sure it fits correctly and that they could make it fit if it didn't. They got me started on nitrus and were tinkering in there for a while and then he said alright so we actually need to do this other tooth that we were only watching but you can come back for that and now we're gonna be watching this other (random) tooth too. Unfortunately, this made me a bit skeptical because I don't understand with the x-rays and the full inspection that took HOURS the first time, why we wouldn't be aware of this. This conversation all took place while I was already on nitrus and they'd been working in my mouth a while. They said we have to bring you off the nitrus to get your signature to do the other tooth if that's what you want to do. I said fine, I wasn't really wanting to come back so soon, do it. I wasn't wanting to do a third appointment after they said I'd be doing two and not have to come back a while. The cost of that would obviously go up to pay for a repeat of the nitrus and whatever else. They had me sign the paper and put me back on nitrus. Then when it was finished he asked how my teeth felt, I said good I think (they had to give me more of the numbing agent because I was feeling again and so I couldn't feel much of anything until the very next day around noon, almost a whole day later) but that I just wanted to make sure my retainer fit because it cost me a lot to get them this way. He said ok grab it and we'll try it on but followed up with there's no guarantee it's going to fit. WHAAT... no. That was literally the opposite of what had been said. I was told to bring it, so that we could ensure it fit. So yeah, I wanted to love this office and ive been telling everyone to go and that they're awesome but upon writing the review I think the niceness and cleanliness gave them more credit than maybe they deserved. That said, I'd have been more upset if they'd made me come back later but I also think they are inconsistent with what my needs are and left me feeling like it was a used car salesmen type business. Everything with my teeth feels healthy and good. But my retainer doesn't fit how it should and I didn't like the change of tone from it will fit to it might not and that's just the way it is, but we can make you another one and fix your teeth again.. $$ and also adding more teeth in to work on that weren't mentioned at the original care plan. Including a new tooth to "watch" when the one they said they were watching was one they wanted to fix after all. This was not a terrible experience, just could have been better. For improvement, I recommend more training for the assistants, and more consistency in the care plan for the doctor I saw. This office was beautifully maintained, clean and comfortable.

I have a horrid anxiety issue with dentists. I'm a Clinical Therapist by trade and I can't even…read moredeep breathe or meditate my way through the level of anxiety I get going to the dentist. That being said, I just had my initial appointment with Dr Abraham and I couldn't have felt more at ease. He offered several different ways to get my teeth taken care of while managing my wild anxiety. He was very patient, gentle and kind. The insurance person there was amazing, made you feel like you've known her your whole life and all the office staff were very kind and welcoming. I'm surprised to say that I'm looking forward to working with them all and I'm so grateful I found Dr Abraham and this practice.

Pen J. I went in for…read morea cleaning, 2 crowns and a flipper to replace a missing tooth. I received temps and a measuring for my flipper with a 3 week time frame for completion. I found the staff from the Front Desk to the Hygienist and the Dentist very helpful, friendly, and laid back while maintaining a professional environment with quality results. They worked with my busy schedule and were efficient with my time. I asked everyone, as casual conversation, how long they had worked there and they all had reasonable experience. Rochelle was definitely a master of her craft, thank you, I hope you are there for my next visit. Local real people providing a good service to our community. Thank you.

I was given an Appt for 826at 10:30 then within a week I had to confirm the appt it was confirmed ,…read morethen the 25th it said please call an scheduled another appt you missed your appt today at 12:30 , I was pretty steamed , I called the office and explained it was for the 26th it was not my error , they said no it was for today , I said is everybody f en smoking dope , they called back and said you cannot disrespect our staff and call names , I explained the situation , she gave me an appt for the next day . When I arrived she took me into her private office and repromandended me like a child , I said woo hold on your disrespecting me she was loud and threatened to no longer treat me I have a partial plate ready to pick up ,she is a nasty low life piece of you know what ,, never returning to Western dental they can justify all their actions with no recourse ...

The dentists, technicians and the entire staff are caring and kind professionals. Allie made sure…read moreI was comfortable during the process of replacing a crown. After the novocaine wore off I had no pain and the crown fit perfectly! I highly recommend SABINO HILLS FAMILY DENTISTRY!

I've been very pleased with the professionalism and quality of care I've received. They cooperate…read morewell with my insurance and seem fair-priced as well.

There is not much that is too pleasant about dental surgery but the entire staff makes you feel as…read morecomfortable as can be. After being lied to by another dental office and leaving there in extreme pain, I called Dentopia. They were able to get me in right away. From the moment you walk in, the entire staff greets you with kindness and happiness. Dr OG (Owji) was extraordinary and so were the assistants. I don't think I have ever had such a wonderful experience for such terrible pain that he was able to help with and later fix completely! Highly recommended!!!

Hot me in same day got a toothache and resolved. 5 stars…read more Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx