Trying to schedule my mother in law an appointment for double cataract surgery, where I preceded to…read moretell the front desk I had trouble trying to schedule with OPI in Mentor, and I got a new referral for Kellis. In the midst of trying to get a date scheduled, she puts me on hold...for about 5-7 minutes to where she gets back on the phone and says their computer went down and can't schedule my mother in law because of downed computers. I said okay that's fine. When they come back up please just schedule my mother in law your first available appointment no matter when and I would get her there. She says okay no problem. I get no call back, so next day I call back to which I'm told they will not schedule my mother in law and my only option was to be sent to the office manager to know why?!?!? I'm not stupid.... The first call was her putting me on hold to call OPI to figure out what why it was so hard to schedule and I got black balled from scheduling with them.... How insanely unprofessional and actually illegal... HIPPA VIOLATION if I ever saw one... I wasn't even going to be the patient, I am my mother in law's caregiver so I schedule ALL her medical appointments...mind you with no problem! I filed a complaint with the Medical Board. Bunch of caddy, unprofessional people. Wouldn't trust them to do anything... don't go here! Ended up going 45 minutes in the opposite direction and was able to schedule her within 5 minutes with manners, respect and professionalism.

Great staff and doctors. Friendly and knowledgeable. Never have to wait long in waiting room…read more Caring.

If I could give these incompetent people a negative star I would. Tried to get my mother in law…read morescheduled for double cataract surgery and their scheduling procedure is so complicated for even their own front office staff to do properly , First they told me, my mother-in-law needed to be put on 3 different schedules. I will admit I had to reschedule first eval appointment to due conflict in work schedules since I'm a business owner, so I call to reschedule and from there my nightmare began.... I scheduled an appointment, got a text to confirm. 3 hours later, a text pops up for a different date and time. I call to ask what was going on and to confirm which date was correct and I was met with rude, condescending responses, their answers kept changing with repeated questions, I was told she needed 3 appointments, then the next person I talked to said no, only 2 appointments needed then acted like the other lady never told me 3 appointments were needed. Did admit their fault but never gave me one apology so All I asked for from that moment on.... Was to stop talking(because the more they spoke the more confused the process became) and to just schedule the appointment. The office manager Kept saying I'm trying to, she is trying to but you..... putting the blame on me... again I said let's get past the point of conversation since you just keep going back into the conflict instead of a resolution just to try to prove your point even after you admitted fault. again please let's agree to disagree and just schedule my 79 year old, mentally handicapped mother in law her appointment....To which I was seriously told at this point, knowing the mistakes were on their scheduling practices that they will not see her at all at this point!!!!!! I was so distraught by this point I'm in tears, and feeling beyond overwhelmed, felt not heard or respected so I get yet another referral to a different office, different doctor to find out that these caddy, unprofessional, rude, incompetent front office staff literally informed the new referral office I was a problem to deal with and to not schedule me with them either....IM PRETTY SURE THAT IS ILLEGAL AND A HIPPA VIOLATION if I ever saw one. So screw you.... I wouldn't let a rat be seen here. Absolutely disgusting behavior and I'm now waiting to hear back to a complaint I filed with the Ohio Medical Board!!!! I have actually been in the medical administration field for over 10 years and I have never come across more unprofessional, caddy girls... not women because grown professionals don't act like this. craziest part I wasn't even the patient... i am a full time caregiver to my mother in law which is beyond challenging most days without adding such nonsense. I was only scheduling then someone else was to take her to the appointment... beyond wild!!!!! I thought to check a completely different area more than 45 minutes in the opposite direction of your office so you couldn't black ball me again from trying to get care for my mother in law. and was scheduled within 5 minutes, with lighthearted conversation and questions answered with manners and respect.... You need to hire an entire new front office staff, and your office manager is not any better! A lot of the reviews say the same things about how horrible front staff is... I will make sure to tell everyone I know not to go here!

Going to have surgery tweaked. So professional and trustworthy. I feel comfortable and safe.read more

I saw Dr. Makaski today for the first time and was very impressed. The office was neat and…read moreprofessional, the equipment used was first rate, everything was prompt, and the testing was thorough. She explained my test results in a simple way but didn't skimp on detail. The vision exam was much more interactive than I've had in the past and I like how they helped me make vision tradeoffs. I feel like I just upgraded my optical care significantly!

Dr Karen Malaski is back in the area, working here, and we're the better for it. She's…read moreknowledgeable, professional, and a great communicator.

Offices closed without notice to patient...no phonecall, email, text. Show up to office and no one…read moreat Stow location. Called # (remote location) and was told offices were closed, no reason was given for closure. No notice to me that my appointment would be cancelled. I'll need a new opthalmologist.

First, I'll say that the Eye Doctors themselves are fantastic and amazing and well qualified with…read morelots of knowledge. The optical department here is completely incompetent. I ordered 2 pairs of glasses. When I went to pick them up the 1 pair was wrong. They were sent back. When I went to pick up the corrected new pair they were wrong again. I also brought in a pair of my own frames that I wanted new lenses for. They called me 2 weeks later and said they lost my frames and to come in and pick a new pair. Those lenses came in wrong. I waisted so much time with this company. Then several weeks later after thinking I paid in full I was billed another $200.00. Total for 1 pair of glasses $853.60 each. Unbelievable!!!

I saw Dr Imbrogno and had cataract surgery on one eye. I am very pleased with the whole…read moreexperience. The office is professional, helpful and I was put at ease. I would highly recommend.

I went to Contemporary Ophthalmology for the first time today and saw Dr. Emily S. Washek DO…read moreOphthalmologist. The staff was very friendly, polite & efficient and they are very thorough,

When lived in Chesterland, Ohio. Doctor Bello was my eye doctor. I wore glasses most of my life…read moreuntil he did my Cataract surgery and since then, I don't need glasses. I move from Ohio to Florida almost 10 years ago and still don't need to wear glasses. Thanks Doc, next time you're in Florida and near The Villages, call me.

From the owner: Dr. Victor Bello is an experienced, board certified Ophthalmologist who specializes in Cataracts,…read moreGlaucoma, Diabetic Eye Exams and general eye examination and treatment.

I am profoundly grateful for the care I received from Dr. Wang during my strabismus surgery on both…read moreeyes. From the very first consultation through surgery and follow-up, I felt genuinely seen, heard, and respected. The atmosphere of his office deserves special mention. The space is calm, organized, and thoughtfully designed, which immediately put me at ease. The equipment, tools, and diagnostic machines are clearly high-tech and state-of-the-art, yet everything felt comfortable rather than intimidating. It was reassuring to see such advanced technology paired with a steady, confident approach. For many years, adults with strabismus or so-called "lazy eye" were often told that treatment was no longer possible; that nothing could be done beyond childhood. Because of this, I carried the belief that improvement might never be an option. Dr. Wang challenged that outdated narrative with both expertise and confidence, and what followed honestly felt like a miracle. Strabismus is not only a physical condition; it affects confidence, comfort, and daily life. Dr. Wang addressed both the medical and human sides with clarity and compassion. Everything was explained thoroughly, questions were welcomed, and I never felt rushed or dismissed. The surgical outcome exceeded my expectations. My eyes are aligned, my vision is more comfortable, and the change in how I see the world (and myself) has been truly life-changing. The precision, skill, and calm confidence of my surgeon made all the difference. I would wholeheartedly recommend Dr. Wang to anyone considering strabismus surgery or seeking expert eye care. This is a physician who combines technical excellence with genuine humanity... and that combination is rare.

From the owner: As a small solo practice, I can provide a smoother and more efficient patient experience to give…read moreyou more one-on-one time with the professional. Through years of medical school as well as surgical residency and fellowship training, I have honed my skills to care for the eye and vision needs of your entire family. Call and make an appointment today!

I have been a patient of Dr. Stewart for a few years. She is…read morea wonderful Ophthalmologist! The exam is very comprehensive. She listens to what I have to say. All questions are answered. She does not rush through a visit. Her focus it to prescribe the best treatment required for each patient. She is a kind and caring person. She is the best Ophthalmologist I have had! I highly recommend her as an Ophthalmologist! My husband is also one of her patients.

From the owner: We are pleased to announce the opening of a physican-owned ophthalmology practice. From…read morecomprehensive routine eye exams to cataract surgery, to treating children's eye diseases, Dr. Sara Stewart will continue to provide high quality eyecare to your entire family. She has over 13 years experience in ophthalmology surgery and has been practicing in the Pittsburgh area since 2015.