1. Michael C's Optical

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    Woodland Hills, CA

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    Michael C's Optical

    4.9 (41 reviews)

    Services - Michael C's Optical

    Eyewear fitting

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    3 months ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    The absolute best around. He's a magician especially with strong prescriptions making by the lens strong and thin.

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    2 years ago

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    8 years ago

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    5 years ago

    Cannot recommend Michael and his services enough. He has helped my daughter with her glasses for years!

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    5 years ago

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    4 years ago

    Large selection of childrens glasses. The turnaround time is fast. Would definitely recommend Michael's optical to my friends and family.

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    4 years ago

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    8 years ago

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    12 years ago

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    11 years ago

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    10 years ago

    Great guy. Fair and reasonable while timely.

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    15 years ago

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    Page 1 of 2

    Ask the Community - Michael C's Optical

    Review Highlights - Michael C's Optical

    “Micheal was very nice and took the time to listen and understand.”

    Mentioned in 2 reviews

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    Warby Parker Topanga

    Warby Parker Topanga

    3.4(24 reviews)
    2.2 mi•Woodland Hills

    Having two children who wear glasses, I initially thought investing in frames from Warby Parker…read morewould be a great choice, especially with their complimentary adjustments. Unfortunately, my experience has been the complete opposite. I have gone into the store multiple times to have the glasses adjusted because the frames frequently become loose. Every time, I've felt like I was inconveniencing the employees simply by asking them to provide a service that Warby Parker advertises as included. They even boasted about this when I purchase the frames! But my most recent experience was the final straw. The employee took the glasses out of my hands and slammed them down on the counter while mumbling something under her breath to the other worker. I was genuinely shocked. The other worker stood there shocked as well watching her act this way. I reminded her that complimentary adjustments are included with the glasses, and she didn't respond to me. I have never felt like I have inconvenienced someone so badly. And while the other worker stood there watching her act like this, it was mortifying. When she handed the glasses back to me, I asked for her name because she flipped her name tag. Her response was, "I apologize for my behavior. I'm just having a bad day." Having a bad day is understandable. Treating a customer disrespectfully is not. A difficult day does not excuse slamming a customer's belongings on the counter or making them feel unwelcome for simply utilizing a benefit that comes with their purchase. At that point, I decided to take my business elsewhere. Warby Parker lost a customer. And it wasn't solely based off this staff members "bad day". It was the accruement of all the other times you made customers feel bad prior. Free adjustments mean very little if customers are made to feel like a burden for asking for them.

    Just the worst experience @warbyparker . Went to replace a broken pair of frames and was informed…read moremy prescription had expired and I would need a fresh eye exam. I said okay and made appointment for the following day. I arrived 6 mins late for the exam and was informed that because I was outside the 5 minute grace period they would have to reschedule me. Mind you I only really needed to replace the frames as the lenses were still good. I walked out since this is not customer centric. @warbyparker is not the only eyeglass game in town. I'm taking my money elsewhere.

    Photos
    Warby Parker Topanga
    Warby Parker Topanga
    Warby Parker Topanga - Me having to wear sunglasses in the meantime.

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    Me having to wear sunglasses in the meantime.

    Sunglass Hut - Ray Ban

    Sunglass Hut

    3.2(41 reviews)
    2.2 mi•Woodland Hills
    •$$

    -5 STARS I visited the store to make a return and was…read moreextremely disappointed by the level of customer service I received. When I arrived, there were two employees assisting a single customer who was making a purchase of more than $2,000. An employee named Arien (I assume this is his name as it was on the return receipt, but could very well be the other employee working) asked what I needed, and I told them I was there to make a return. I was told they would help me in a few minutes. After waiting about 10 minutes, Arien thanked me for my patience and again said they would be with me shortly. I explained that my return would only take a few minutes, but they continued assisting the other customer without helping me. Another 10 minutes passed, and instead of assisting me, Arien suggested that he could CALL ME when he finished with the larger purchase so I could come back later! I was genuinely shocked by this response and again explained that my return would take only a few minutes. It's important to note that the other customer wasn't even checking out yet--they were still browsing frames while both employees spent the entire time cleaning, adjusting, and preparing glasses. At one point, the customer himself even told the employee that it was okay to help me with my return first, but the employee still refused. After waiting approximately 25 minutes, and only once it was obvious I was becoming frustrated, the employee finally processed my return. The transaction took less than five minutes. When my return was complete, the other customer was still browsing and had not yet finished selecting frames. Prioritizing the potential value of one customer's purchase over providing timely and respectful service to another customer is unacceptable. Every customer deserves to be treated with the same level of professionalism, regardless of whether they are making a large purchase or a simple return. This experience was frustrating, dismissive, and far below the standard of customer service I would expect.

    I came in fully intending to buy three pairs of sunglasses, but the checkout experience completely…read morechanged my mind. Instead of simply ringing up my purchase, the employee kept pushing the loyalty program, overpriced lens cleaner, extra cases, and other add-ons over and over. It felt like I couldn't just buy what I wanted without being sold something else every step of the way. The constant upselling became so frustrating that I walked away without buying anything. With so many places to buy sunglasses, I'll be taking my business elsewhere in the future. If this is the customer experience they're proud to deliver, I can't imagine how many sales they're losing without even realizing it

    Photos
    Sunglass Hut - Oakley

    Oakley

    Sunglass Hut - The front

    The front

    Sunglass Hut - Inside the store

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    Inside the store

    Michael C's Optical - opticians - Updated October 2026

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